Flixy Reviews 

757
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Evaluating 701 reviews, reviewers had a great experience with this company. Many customers consistently praise the customer service for being helpful, understanding, and prompt. People found the support team effective in handling issues, often providing timely and polite communication. The ordering process was also frequently described as easy and quick by many consumers. Conversely, a small portion of people felt products did not meet expectations, citing devices that were slow, did not function as advertised, or were challenging to set up. Some customers also encountered confusing ordering processes, sometimes resulting in unexpected add-ons or incorrect charges. A minority also reported delays in order confirmations or unhelpful support responses.

What people talk about most

Product

Clients share ambiguous opinions on product, with many expressing disappointment as the product did not... See more

Order

Reviewers highlight ambiguous aspects of order, with some finding the ordering process easy and... See more

User experience

Customers had ambiguous experiences with user experience, with some finding the interface not easy to use and... See more

Customer service

Customers consistently note positive experiences with customer service, often describing agents as helpful,... See more

Response time

Users describe positive interactions with response times, with many reviewers highlighting prompt and timely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Easy ordering process but slightly confusing with the accessories, ie TV controller. Do the product comes with it's own TV controller, or do you have to buy them separately? I opted not to buy the on... See more

Rated 4 out of 5 stars

For the most part your customer service was helpful. On one occasion I did not receive an answer until I tried again a few days later. I received an answer that didn’t specifically address my quest... See more

Rated 4 out of 5 stars

During process of hooking up very difficult to navigate a nd shut off and on. Come to find out we all have Smart TV’s which worked great once stick was taken out. So found the expensive way we don’t... See more

Rated 4 out of 5 stars

Everything seems to be good but I haven't received the items to make sure if it's what it advertises it as being. The thing I didn't like about the ordering process was that after I initially placed... See more


Company details

Written by the company

Flixy TV Stick is a compact, plug and play device that instantly transforms any television with an HDMI port into a complete smart entertainment hub. Simply connect it to your TV and Wi Fi to unlock access to thousands of TV channels, streaming platforms, movies, shows, and apps in minutes. Designed as a cost effective alternative to traditional cable and multiple streaming subscriptions, Flixy TV Stick provides broad access to entertainment with a one time purchase and no recurring monthly fees. It offers access to a wide range of live channels, trending platforms, the latest movies and TV shows, and even built in games for the whole family. Flixy TV Stick is also a practical solution for upgrading older televisions. Instead of buying a new smart TV, you can quickly turn your existing screen into a modern entertainment center with smooth navigation and easy to use features. Compact, portable, and simple to install, Flixy TV Stick delivers convenient home entertainment without complicated setup or long term contracts. Enjoy flexible viewing options and instant access to digital content from one small device.


Contact info

4.1

Great

TrustScore 4 out of 5

757 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.1

All reviews

(757)

757 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

The TV sticks require a USB C…

The TV sticks require a USB C connector. Nowhere in the documentation does it indicate what voltage is required.

May 1, 2026
Unprompted review
Flixy logo

Reply from Flixy

Hello Steven,

Thank you for the review.

We'd like to learn more about how Flixy can better suit your needs. Your case has been escalated to our support team, and an agent will be in touch shortly to review and discuss the next steps with you.

Please keep an eye on your inbox for our follow-up.

Kind regards,
Ron from Flixy

Rated 4 out of 5 stars

My purchase was not great but my…

My purchase was not great but my experience with the support team has so far been good. They have responded quickly to my queries. My purchase was disappointing. I had already purchased once before from you a TV Stick which has not worked out well for me. So I additionally ordered a Flexi Stick from you as it was rated higher than lthe TV Stick. You did not send me a Flexy Stick - you sent another TV Stick. I do not want it and I will return it unused and request a full refund.

April 28, 2026
Unprompted review
Rated 4 out of 5 stars

I place an order of 4 TV Stick

I place an order of 4 TV Stick. Just after I place the order
my wife told me see had already gotten some streaming sticks. So I try to cancel the order, but it was already put in for shipping. That's why I'm returning them, the service was good.

April 3, 2026
Unprompted review
Rated 1 out of 5 stars

disappointed

disappointed. big let down. product didn't function as advertised. I wish I could leave a better review but unfortunately the product didn't meet my expectations

April 27, 2026
Unprompted review
Flixy logo

Reply from Flixy

Hello Sergio ,

Thank you for your feedback. We're saddened to hear that Flixy didn't meet your expectations.

Our record shows that you already contacted us in the meantime, and an agent has already replied to your request and offered you a solution. Please check your inbox.

If you have any further questions, please don't hesitate to get in touch with us again.

Best regards,
Ron from Flixy

Rated 1 out of 5 stars

Company sent four devices instead of…

Company sent four devices instead of one.
When purchased they said returns were easy. Have asked company several times for return process info and never received an answer.

April 21, 2026
Unprompted review
Flixy logo

Reply from Flixy

UPDATE

Hi Fred,

Thank you for this information.

After reviewing your correspondence with our customer service department, we see that the situation has been resolved in the meantime.

If you have any further questions, please do not hesitate to contact us again.
_______________________

Hello Fred,

We appreciate you bringing this to our attention.

For clarity, any add-ons must be actively selected and confirmed by the customer before an order is finalized. They are offered as suggestions based on popular features, and can always be skipped.

We would be more than happy to review your case and personally oversee the return process to ensure everything proceeds smoothly. As we were unable to locate your order based on the review alone, we have sent you a separate email requesting a few additional details.

Please take a moment to check your inbox and respond to our message at your convenience.

Let's keep in touch,
Ron from Flixy

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