flo.health Reviews 

4,157
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Looking at 664 reviews, reviewers had a great experience with this company. Customers genuinely love how wonderfully easy the mobile application is to navigate for tracking regular menstrual cycles, fertile windows, and healthy pregnancies. Many people also appreciate the extremely valuable daily insights and educational health resources available throughout every single personal stage. However, some people mentioned unexpected charges and ongoing difficulties with successfully cancelling their monthly subscriptions. A few reviewers felt deeply frustrated by continuing to be billed repeatedly even after attempting to stop the automatic service. Consumers additionally noted that certain tracking features felt limited unless upgrading to the paid tier.

What people talk about most

Application

Clients share ambiguous opinions on app, with many praising its usefulness for tracking cycles and pregnancy.... See more

User experience

Reviewers highlight positive aspects of user experience, describing the app as reliable, informative, and... See more

Subscription

Reviewers mention negative feedback about subscription, highlighting unexpected charges despite immediate... See more

Payment

Consumers find payment and billing practices to be frustrating, expressing widespread dissatisfaction over... See more

Product

Customers had ambiguous experiences with the product. Many reviewers consider it an amazing tool for tracking... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great app to know more about pregnancy day by day info. Only thing I would make easier is the sharing info with your partner. It’s very difficult and I haven’t managed to set it up on my partner ph... See more

Company replied

Rated 4 out of 5 stars

I downloaded a free trial of Flo and realised pretty quickly I wasn't going to get full use of it, so I cancelled my subscription via their web page and today (~7 days later) I was billed for another... See more

Company replied

Rated 4 out of 5 stars

It’s good once you have premium so you’re able to track the patterns of your cycle etc. However, I do believe that there should be access for those that are on free tier as well, especially when looki... See more

Company replied

Rated 4 out of 5 stars

Flo is easy to use and provides a lot of helpful information on various health topics. It makes it easy to understand the changes happening in your body, especially during menopause. The app offers va... See more

Company replied


Company details

About flo.health

Written by the company

  • The most popular female health & well-being guide chosen by 350M women, co-created with 100+ leading health & medical experts, and acclaimed medical institutions.

  • Health app that supports women during their entire reproductive lives.

  • Partner of the United Nations Population Fund in the area of reproductive health.

  • The first period and ovulation tracker to achieve ISO 27001, the internationally recognized standard for information security.

    As a one-stop solution for all things female health and well-being, Flo provides all-in-one tracking for period start date and length, fertile window, peak ovulation days, PMS symptoms, flow intensity, birth control, and much more.


  • Contact info

    3.9

    Great

    TrustScore 4 out of 5

    4K reviews

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    1-star

    Asks customers to review

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    3.9

    All reviews

    (4,157)

    654 reviews in the last 12 months

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    Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

    Rated 3 out of 5 stars

    I think it needs to have option of…

    I think it needs to have option of where you can add your own symptoms that are not listed already, and also an overview a snapshot monthly summary or a yearly overview where you can get a visual of all the symptoms that you have instead of going individually day by day and trying to connect the dots yourself and manually write it on a separate calendar it would be nice to see trends. I’ve been paying for my subscription for 2 years hoping that there would be some kind of improvements

    June 19, 2026
    flo.health logo

    Reply from flo.health

    Hi there! This is super helpful feedback for us, thank you! We’re constantly working on improving our app. Our product team will review your suggestion to see if it's possible to implement anything similar to make Flo more useful to our users. Best regards, Flo Team

    Rated 4 out of 5 stars

    It’s super informative and educational!

    It’s super informative and educational! I like how it integrates partners into it, if you choose to do so. The only downside is that the infographics can feel very repetitive, and when it syncs with my Oura ring, it gives incorrect information from what my Oura app actually recorded.

    June 19, 2026
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    Reply from flo.health

    Hi there!
    Thank you for your feedback! We really want to help you, but we need to know your identifier in the app to find the reason for the issue and provide a solution. Please contact us from the app (Menu — Help — Contact us), and we’ll get back to you with more details on your request.
    Kind regards,
    Flo Team

    Rated 3 out of 5 stars

    Rip off company

    The company did refund my money after this review. Therefore a neutral 3 star is appropriate.

    June 20, 2026
    Unprompted review
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    Reply from flo.health

    Hi there!
    We truly appreciate your feedback. To understand your request better and help you, please contact us from the app (Menu — Help — Contact us) and share the details of your case. We’ll do our best to assist you.
    Kind regards,
    Flo Team

    Rated 1 out of 5 stars

    SCAM SCAM SCAM beware

    SCAM SCAM SCAM beware! would give less than 1 star. The app pushes you to sign up on the app and their website, when you cancel the app subscription your website subscription continues in the background without your knowledge silently taking money each month.

    June 20, 2026
    Unprompted review
    flo.health logo

    Reply from flo.health

    Hi there! We’re very sorry to hear that. You can find information on cancelling your web subscription here: https://help.flo.health/hc/en-us/articles/360057837892- Please contact us directly from the app if you need assistance: Menu — Help — Contact us. We’d be happy to help! Kind regards, Flo Team

    Rated 1 out of 5 stars

    Predatory company- STAY AWAY

    Predatory company- STAY AWAY! I’ve had an account from the beginning and couldn’t be more disappointed. Turns out they were using, sharing, and selling my data without my consent- and I was notified of that when a class action lawsuit was filed.
    The app used to be free, but they started subscriptions for the “extras” (which I didn’t want) but over time they have gotten pushier and pushier in getting you to subscribe for $60 a year. Now, I cannot open the app without fighting my way around multiple banners telling me to subscribe for all kinds of deals. Recently it automatically subscribed me, and tried to charge my card. I am getting rid of this app even if I have to hand write out all of my data.

    June 18, 2026
    Rated 1 out of 5 stars

    Expensive and not worth it

    Quite expensive for information that can be googled. Not worth it.

    June 18, 2026
    flo.health logo

    Reply from flo.health

    Hi there!
    We're very sorry to hear that. We often run promotions where you can purchase Flo Premium at a reduced price, so be sure to keep an eye out! Our price allows us to have resources for further development of the app and keep Flo essentials completely free for everyone.
    Kind regards,
    Flo Team

    Rated 5 out of 5 stars

    Forever Flo!

    I enjoy the community, the ease of the app and the educational aspect of it all.

    June 16, 2026
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    Reply from flo.health

    Hi Lex!
    Thanks a lot for your kind feedback! We’re very happy to see that you enjoy Flo and its features. Our big Flo team is constantly working on improving the app and making it even better! :)
    Kind regards,
    Flo Team

    Rated 1 out of 5 stars

    I am getting charges on my FSA account…

    I am getting charges on my FSA account from this company! I have never heard of them! They first charged 1$ on 5-11-26 then 34.99$ tried to come through but was declined because of lack of funds. I tried to look for a number to call! I reported this to my job and the card company!!! I have never heard of Flo health so I don’t know how they got my FSA information!!!!

    June 15, 2026
    Unprompted review
    flo.health logo

    Reply from flo.health

    Hi Trina! You can find information on cancelling your web subscription here: https://help.flo.health/hc/en-us/articles/360057837892- Please contact us directly from the app if you need assistance: Menu — Help — Contact us. We’d be happy to help! Kind regards, Flo Team

    Rated 1 out of 5 stars

    Sooooo hard to figure out how to get…

    So hard to figure out how to get support or cancel your subscription. Perhaps it’s designed that way - to capture customers, but with no readily accessible way to cancel. I think a court case could be made for services that do this.
    I’m paying 45$ a month CAD for this app and can’t get any support to cancel.
    Flo is essentially extracting money from me every month with no clear cancellation option.
    It’s also a pretty high monthly fee for what the service is. Not pleased.

    *And instead of addressing my issue, Flo chose to flag my review for defamatory content (I work in the legal field and am familiar with the legal definition). This tells me that they are more concerned with perception rather than ensuring user satisfaction. This also tells me that reviews that are critical are likely to be flagged/shut down, making it difficult to get a balanced view of the services.

    June 9, 2026
    Unprompted review
    Rated 5 out of 5 stars

    Flo Love

    tracking my period and my ovulation since quitting birth control has made my life so much easier and brought peace of mind to my health and stronger mind to body connection.

    June 13, 2026
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    Reply from flo.health

    Hi Brooklynn!

    Thank you for your kind feedback! We’re really happy you like our app. We're constantly working on improving the app and hope that we can make it even more useful for you in the future.

    Kind regards,
    Flo Team

    Rated 1 out of 5 stars

    Zero customer support

    I signed up through Apple mail relay but used my CC card for the subscription. I cancelled my free trial immediately after I subscribed because I didn’t want to forget and be charged for a renewal if I wasn’t going to use it. After playing with it I decided it wasn’t something I needed and also deleted the app. Yet I was still charged $35 for an annual subscription. I followed the process to request a refund but I never received a single email back. It’s been a week.

    June 11, 2026
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    Reply from flo.health

    Hi Ashley! we’re so sorry to hear this has happened! We never want to see our users upset. Can you send us an email directly from the app: Menu — Help — Contact us so that we can assist you ASAP? Best Regards, Flo team

    Rated 5 out of 5 stars

    I feel i have someone to talk to each…

    I feel i have someone to talk to each time i have questions about the changes taking place in my body.

    June 11, 2026
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    Reply from flo.health

    Hello tats,

    It's wonderful to hear that you feel supported and have someone to turn to for guidance during such an important time. Your feedback truly means a lot to us! We’re here for you every step of the way, so never hesitate to reach out with any questions or concerns.

    Best wishes,
    Team Flo.

    Rated 1 out of 5 stars

    Getting out of the contract is…

    Getting out of the contract is IMPOSSIBLE ... the only thing this platform wants to do is Gift me more accounts. TRULY AWFUL

    June 12, 2026
    Unprompted review
    flo.health logo

    Reply from flo.health

    Hi there! We’re very sorry to hear that! We really want to help you, but we need to know your identifier in the app to find the reason for the issue and provide a solution. Please contact us from the app (Menu — Help — Contact us), and we’ll get back to you with more details on your request. Kind regards, Flo Team

    Rated 1 out of 5 stars

    Extremely disappointed with the…

    Extremely disappointed with the customer service I received. I tried to cancel my free trial, but it was automatically converted into a paid subscription. Very frustrating, especially since I never even used the app. To see what the app had to offer, I was required to create an account and start a subscription in the first place.

    On top of that, the app is incredibly user-unfriendly. You have to go through countless steps and questions before you can even access the settings. The whole experience feels unnecessarily complicated and frustrating.

    I would not recommend this app and will definitely not be using it again.

    June 9, 2026
    Unprompted review
    flo.health logo

    Reply from flo.health

    Hello Ebba,

    It’s disheartening to hear about your experience with our customer service and the challenges you faced with the subscription process. We appreciate your feedback regarding the app's usability; we recognize that navigating through multiple steps can be overwhelming. Your insights are invaluable, and we will ensure they are noted for internal review. Thank you for sharing your thoughts. We hope you might consider giving us another chance in the future.

    Best,
    Team Flo.

    Rated 5 out of 5 stars

    During my pregnancy

    During my pregnancy, this app was giving me hope each day, the amazing support and updates was out of this world

    June 9, 2026
    flo.health logo

    Reply from flo.health

    Hello LuhAzile,

    It's heartwarming to hear that the app brought you hope during your pregnancy. Your kind words about the support and updates mean so much to us! We're here for you every step of the way, and we hope to continue providing you with that same level of support.

    Best wishes,
    Team Flo.

    Rated 4 out of 5 stars

    I appreciate the perimenopause option

    I appreciate the perimenopause option. I don’t like the one sided generated messages. With AI being so accessible today, having your questions and answers generated is frustrating.

    June 8, 2026
    flo.health logo

    Reply from flo.health

    Hello there,

    We’re glad to hear you value the perimenopause option! Your feedback about the generated messages is truly appreciated, as it helps us work towards a more personalized experience for you. We're committed to improving and look forward to making your experience even better!

    Best,
    Team Flo.

    Rated 1 out of 5 stars

    I wanted a free trial but got a…

    I wanted a free trial but got a subscription instead.

    June 8, 2026
    flo.health logo

    Reply from flo.health

    Hi Olivia! We’re very sorry to hear that! We really want to help you, but we need to know your identifier in the app to find the reason for the issue and provide a solution. Please contact us from the app (Menu — Help — Contact us), and we’ll get back to you with more details on your request. Kind regards, Flo Team

    Rated 4 out of 5 stars

    Okay could be better

    It’s good once you have premium so you’re able to track the patterns of your cycle etc. However, I do believe that there should be access for those that are on free tier as well, especially when looking at day 1 or day 2 of your cycle for example, why is that only for paying tier? Something so simple as that should still be for free, there needs to be improvements and adding more for that free tier specifically. Not good enough in my opinion.

    June 6, 2026
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    Reply from flo.health

    Hi Danni!

    Thank you for your honest feedback. Premium subscriptions help us provide advanced features to those who value them and keep basic cycle tracking free for everyone. We invite you to continue tracking your cycle and share your thoughts with us at Menu - Help - Contact us.

    Best Regards,
    Flo Team

    Rated 5 out of 5 stars

    Vital information

    The app is very easy to use, has lots of vital information, and now we can chat with other women.

    June 5, 2026
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    Reply from flo.health

    Hello Whitney!

    Thank you for sharing your positive experience! We really appreciate your feedback. We’re constantly working on improving Flo, and we hope to make it even more useful and interesting for you in the future.

    Kind regards,
    Flo Team

    Rated 5 out of 5 stars
    flo.health logo

    Reply from flo.health

    Hi Jessica! Thank you so much for your kind comment! Our team works hard to make our users happy, so we appreciate hearing that you’re enjoying the experience! Best regards, Flo Team

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