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See what reviewers are saying

Rated 5 out of 5 stars

Perfect - happy customer! I am normally quite lazy and end up just using Amazon for convenience rather than hunting around but I had a suspicion that I was overpaying for long life milk deliveries via... See more

Rated 4 out of 5 stars

The milk delivery is fine apart from the state of the boxes the milk comes in. They are always split in it,sometimes more than others

Rated 5 out of 5 stars

Brilliant service from start to finish. Always delivered on time as and when they say they will and products come in perfect condition. One instance where a delivery went rogue, they listened to my co... See more

Rated 5 out of 5 stars

Lactose free milk always seemed to be sold out in the supermarkets, it was tiresome having to visit other stores just to get some. Then I found float and haven't looked back. The service is amazing -... See more

Company details

  1. Grocery Delivery Service

Written by the company

Milk & more straight to your door


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

308 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Float

Very good would recommend.

December 3, 2021
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Reply from Float

Thanks for the recommendation Mrs P!

🙏
Warren at Float.Delivery

Rated 5 out of 5 stars

Should have done this years ago!

Ordered milk for two months as having issues getting Lactose Free. Delivered to door. As we are both over a certain age and disabled saved carrying it in. 48 hours later done and sorted, no need to worry about going out for milk over Christmas, New Year and January.
Why didn't I do this years ago?

December 1, 2021
Float logo

Reply from Float

A question many of our customers ask. Well, it's great to have you on board now. Have a great Christmas and New Year and we look forward to seeing more of you in 2022.

🙏
Warren at Float.Delivery

Rated 5 out of 5 stars

My daughter has to have lactose free…

My daughter has to have lactose free milk I have no issues getting it from here delivered every month no hassle at all. Brilliant company

November 23, 2021
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Reply from Float

Thanks Kellie for your very positive review. We really do appreciate your feedback.

🙏
Warren at Float.Delivery

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Rated 3 out of 5 stars

I'm happy with the product and delivery…

I'm happy with the product and delivery but I am less happy with the website and the ease of cancelling a subscription! It is not a very easy website to navigate.

November 19, 2021
Float logo

Reply from Float

Hey Jayne, thanks for your review. Just login to your Account, then in Subscriptions click View subscription and the first button is Cancel next to Change Address and Change Payment. Hope this helps and you can always email help@float.delivery and we will do it for you if you wish.

🙏
Warren at Float.Delivery

Rated 5 out of 5 stars

Super fast despatch & delivery

Super fast despatch & delivery, GR8 prices.

November 3, 2021
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Reply from Float

Hi Dutch, love this review. You should work in marketing! Keep spreading the word far and wide. ❤️

🙏
Warren at Float.Delivery

Rated 5 out of 5 stars

Wonderful

Great service, amazing product. Highly recommended

October 31, 2021
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Reply from Float

Hi JW, thank you for your kind review. Keep on spreading the word. Float, float, float!! 😉

🙏
Warren at Float.Delivery

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Rated 5 out of 5 stars

First time used this company wow fast…

First time used this company wow fast delivery and I'm glad I have a company where I can get my milk 👍👍

October 20, 2021
Float logo

Reply from Float

Hi Chris, great to hear about your ⭐️⭐️⭐️⭐️⭐️ experience! Keep spreading the word far and wide about Float! ❤️

🙏
Warren at Float.Delivery

Rated 5 out of 5 stars

Delivery was within the time window…

Delivery was within the time window they provided and the delivery person was happy to push the box trolley down to the garage since the boxes were on wheels anyway.

October 19, 2021
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Reply from Float

Hi Karen, thank you very much for this review. Right to the point and nice and explicit. Keep on spreading the word about Float. ❤️

🙏
Warren at Float.Delivery

Rated 3 out of 5 stars

Thank you four delivering my milk

Thank you four delivering my milk, but six large bottles are too many for one week. My wife and I are the only people in our flat at 34 South Row, SE3 0RY. I have had to put four of them in the freezer because the six are likely to last at least six weeks. Would it be possible for you to deliver one per week, starting Monday May 17th?
Thank you, David Warren

April 18, 2021
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Reply from Float

Please do not freeze the milk. It is long life milk and doesn't need freezing. Store it in the cupboard until you need it.

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Rated 3 out of 5 stars

Great concept just need to improve communication

Delivery was great, but confirmation communication was not great, the website could be better to just keep you informed.

March 11, 2021
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Reply from Float

Thanks for the review Debs! We know we have areas we can improve and we are working to do just that. Thanks again.

🙏
Warren at Float.Delivery

Rated 5 out of 5 stars

I am still waiting for 2x6 bottles of…

I am still waiting for 2x6 bottles of Candia Skimmed milk which have not been delivered and I have paid for them.
David Wilkins

February 21, 2021
Float logo

Reply from Float

Glad to hear that the rest of the delivery turned up David! Keep on spreading the word.

🙏
Warren at Float.Delivery

Rated 5 out of 5 stars

Rectified....

Box was torn open and had completely different milk in to what I ordered. Will not be using again. Was a misunderstanding and company rectified it,received milk I ordered quickly, thank you for your prompt service, I will use them again. Thank you once again.

January 24, 2021
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Reply from Float

Hi Janet, I am working to rectify this issue. We will be in touch via email.
- - - - - - - - - -
Hi again Janet, further to our last response, we are so pleased this was rectified for you and I hope we can continue with this higher standard in the future for you.

🙏

Warren on behalf of Float

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Rated 5 out of 5 stars

Love this product

Love this product. Really fast easy delivery. Good price, nice packaging. Great tasting milk.

January 24, 2021
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Reply from Float

Hi Fleur, so glad to hear you love JUST MILK and Float. Thank you very much for your review. 🥛

🤟
Warren @ Float

Rated 5 out of 5 stars

Really great

Really great, fast and efficient and friendly.

December 20, 2020
Float logo

Reply from Float

Thanks for the review Heather! Great to hear. Keep spreading the word with friends and family and we'll get more people converted to the best milk. 🥛

🤟
Warren @ Float

Rated 5 out of 5 stars

Hi there float are a great company the…

Hi there float are a great company the milk is so fresh I'm new to float so I can't comment on all products has I have only purchased milk so far but I'm sure all of there products will be great just like there milk I will be making more orders and they deliver straight to your door great service what more can you ask for I highly recommend float

December 18, 2020
Float logo

Reply from Float

Thanks for this brilliant review Michelle! Keep spreading the word with friends and family and we can get more people drinking the best milk. 🥛

🤟
Warren @ Float

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