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Review summary

Created with AI, based on recent reviews

Considering 236 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the platform for its user-friendly interface and intuitive design, making email marketing feel simple and efficient. Many highlight the beautiful, professional templates and the ease with which they can create aesthetically pleasing emails that align with their brand. The ability to build workflows, segment audiences, and integrate forms seamlessly is also frequently mentioned as a significant benefit, saving users time and effort. Reviewers also commend the excellent customer service, describing the support team as responsive, helpful, and knowledgeable. They appreciate the human and kind approach to problem-solving and the availability of educational resources like webinars. However, a small portion of people felt dissatisfied with the customer service, citing unhelpful responses and a lack of clear ownership when issues arose. Some also noted that the platform still includes branding despite paying for the service.

What people talk about most

User experience

Clients share positive opinions on user experience, consistently highlighting its ease of use and intuitive... See more

Website

Users describe positive interactions with the website, highlighting its beautiful, clean, and modern design... See more

Marketing

Customers had positive experiences with marketing, finding the platform user-friendly and effective. Many... See more

Customer service

Consumers consistently report positive experiences with customer service. Many reviewers highlight the... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the human and kind... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flodesk is hands down the easiest email marketing tool I've ever used, and I've tried a lot of them! It has really robust functionality and capabilities their competitors just don't have. From the abi... See more

Rated 5 out of 5 stars

After our years of struggling with a email system that simply couldn't keep up, flodesk has been a breath of fresh air for our business! We actually have two accounts, one for my health coaching busin... See more

Rated 5 out of 5 stars

I started using Flodesk in December 2024, based on a recommendation from another coach. Since then, it has been an invaluable business tool for reaching out to my members and customers and for me to g... See more

Rated 5 out of 5 stars

I am new to Flodesk and had a question about how to segment my emails. The support team was able to answer my question quickly, clearly, and without making me feel bad for asking. Most tech companies... See more


Company details


Contact info

4.9

Excellent

TrustScore 5 out of 5

291 reviews

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Replied to 25% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

Flodesk is Easy to Use & Visually Appealing!

I have really loved using Flodesk for the last several years. It made communicating with my clients & team so easy and user friendly. Not to mention, I often got compliments on how visually appealing my emails here. I attribute that completely to Flodesk being so easy to use!

August 16, 2025
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Rated 5 out of 5 stars

Five stars for Flodesk

I love the beautiful and easy to use templates, and that I can set it up with so many features, and send as many emails as I need to as many subscribers as I have, for just one monthly fee. Plus they keep adding new features to help us entrepreneurs

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Five star customer service!

Amazing customer service and product! I reached out to Flodesk on behalf of my wife for assistance with some customization options (fonts, etc) and received a clever solution to the problem. Emails built in Flodesk look fantastic and it is super easy to use. I'm now trying to get the company I work for to switch from Mailchimp to Flodesk to allow for more creativity with our emails!

May 1, 2025
Unprompted review
Rated 5 out of 5 stars

The best newsletter provider for creative professionals

I have been using Flodesk for about a year and for several clients working in creative fields, and it's a game-changer. The landing pages convert more than others; it's easy to segment the audiences and create automations. I think it's made with creative professionals in mind, so its features are made accordingly: great design and easy to use.

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, my emails look so increíble from all the features they offer. They are constantly upgrading, taking payments has been a game changer I have not found a service so flawless.

July 2, 2025
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Rated 5 out of 5 stars

Really happy with my decision to change to Flodesk!

As a service oriented small business owner, I am really happy and content with transferring my email marketing to Flodesk! The experience using it so far is only positive. There are several reasons for that:

1) Creating an email just got a way more pleasant and fun task to do. Previous tool (one of the top most used in the world) also had different designs, but for some reason I dreaded the process, it didn't feel as organic and pleasant. I really love how aesthetic and nice the emails look with Flodesk, and above all - that it feels effortless to do them.

2) Price structure and plans are not tied to the number of subscribers. This is a huge difference and makes me want to sign up more subscribers instead of being at stress at what moment the bill will rise again and again. For small and middle sized businesses that is a far far better solution, where you're not in a constant stress of whether your email costs are worth it at all.

3) When I once had an issue with my subscription plan (due to parts of services not being yet available in my country), the reaction from support was very fast, adequate and I received very quickly adjustments and refunds that were justified in this case. I was prepared for some time of discussion and for them to try to avoid the refunds, but was very pleasantly surprised.

I fully recommend Flodesk, especially if you put value on aesthetics, simplicity of work and fair treatment as a customer!

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

Flodesk is excellent

Flodesk is excellent. It’s women owned and operated, which I love, so it’s beautiful, very intuitive and their customer service is heart centered. I love using the new design templates they come up with from guest designers, it helps with inspiration when I’m in the weeds.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Best Newsletter Software

Flodesk has completely transformed how I do email marketing. The drag-and-drop design tools are intuitive and beautiful, making it easy to send professional emails that actually convert. I love the clean interface, powerful automations, and how quickly I can create campaigns without tech stress. Highly recommend for creators and small business owners!

June 24, 2025
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Rated 5 out of 5 stars

flodesk for life!

I have been using flodesk for the last couple of years and I am a big, big fan!

I love the easy integration of email, checkout pages, workflows, and I appreciate the branding style and voice of flodesk.

I find flodesk to be user friendly, with a lot of tutorials to help out. I love the templates and being able to be creative with my layouts.

Customer service has been fantastic when I've needed to get in touch. Plush they've got an amazing referral program.

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

If You're Not Using Flodesk, What Are You Doing?

Flodesk is seriously such an amazing tool for businesses of all sizes, content creators, or anyone with an email list that wants to provide beautiful, high quality newsletters and promotions. It's so easy to use and I personally love using the workflow feature to set up different marketing funnels for my business. The customer support team is also so helpful and friendly! I love, love, love Flodesk, and if you're not using it... what are you doing?!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

I have a friend in my onlne business…her name is Flo

I have a friend in my onlne business and her name is Flo. I am an OG Flodesk user and each year the experience is better and better. The design capability will knock your socks off. It is easy to learn new workflows, even for an old gal like me. I get great deliverability from Flodesk. In the few times I have had to contact them with a question, they have gone above and beyond to help me. I love Flodesk and I think you will too!

June 23, 2025
Unprompted review
Rated 5 out of 5 stars

A true partner for solopreneurs

Flodesk has felt like a true partner in my one-woman show business. It's simple, professional, and prioritizes your client's experience. Their customer support team is also the best! I've used them for years and have no plans of stopping.

June 23, 2025
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Rated 5 out of 5 stars

10 out of 10 recommend!

I started using Flodesk earlier this year and couldn’t be happier! It’s super intuitive, beautifully designed, and—most importantly—affordable. As a small business owner, finding a tool that looks professional and fits my budget has been a game-changer. 10 out of 10 recommend!

June 11, 2025
Unprompted review
Rated 5 out of 5 stars

Simple and easy

I used to avoid email marketing at all costs. It was confusing, time consuming, and I couldn't seem to create emails that I was excited about. I joined Flodesk in 2021, and haven't looked back. I finally built my email marketing, and I've never had any issues with the company. I find it simple and easy to navigate. I recommend Flodesk to everyone wanting to start email marketing that's easy and simple.

June 18, 2025
Unprompted review
Rated 5 out of 5 stars

Flodesk made my newsletter easy and fun!

I stayed away from having a newsletter for years. I tried other platforms, and they were sooooo complicated.

Pricing tiers for subscribers, editing emails, omg. They were all so confusing, I was completely turned off of newsletters.

I figured at that point, I'd have to hire someone to do it for me. Which meant I'd never get it done.

A friend introduced me to Flodesk. It was like, the light in a dark tunnel.

First of all, one price. No tiers, no hidden fees, one price. I love that.

And the emails!! The templates are BEAUTIFUL, and so easy to customize without it being overwhelming.

I look forward to going into Flodesk to write new emails, check the analytics (again, so easy to follow), and grow my list.

If you're on the fence about joining, time to hop off and sign up.. It will LITERALLY change your email game.

and directly - your business. Who doesn't want that?

June 13, 2025
Unprompted review
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Rated 5 out of 5 stars

Flodesk has made my email making a…

Flodesk has made my email making a beautiful thing! I love how simple it is to use and how QUICK I can get my next email out. The reliability of delivery has been spot on and I love how they keep coming up with new things! I HIGHLY recommend!

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Recommended for serious creators

Very clean interface, easy to use, friendly customer service, excellent deliverability, and of course, actually affordable at scale (unlike all other mailing list providers). Recommended!

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Love Flodesk!

Flodesk is hands down the best email marketing platform I've ever used (and I've tried so many of them!). It's incredibly user-friendly, has gorgeous templates and features that make it feel exciting to create in, and their CS team is amazing. They're constantly updating, adding new features, and really listening to their community, which makes it feel like a collaborative space :) For any business owners or creatives looking for an email marketing platform, Flodesk is it!

June 11, 2025
Unprompted review

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