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Rated 1 out of 5 stars

I’m really disappointed with my experience. The flowers I received were not what was advertised—both the quality and the arrangement were far below expectations. The bouquet looked nothing like... See more

Rated 1 out of 5 stars

My husband ordered me a surprise flower delivery, we received the notification that the order is delivered but it was not. After complaining to the support, they said the driver could not locate the... See more

Rated 1 out of 5 stars

They don't deliver on time Selected same day delivery and paid extra. Nope This doesn't cost you only money, costs your time, gives unpleasant unmet expectations and disappointment. You can... See more

Rated 5 out of 5 stars

I want to give full marks to ROSE&MARY florists in Twickenham/St Margaret’s for the gorgeous Mothers Day bouquet I received from my daughter. It has lasted 2 weeks - surely a record - and given me th... See more

Company details

  1. Flower Delivery
  2. Corporate Gift Supplier
  3. Dried Flower Shop
  4. Florist
  5. Flower Market

Written by the company

Floom helps you send stunning flowers by local independent florists. Same day and next day flower delivery available. Free delivery on your first purchase.


Contact info

1.7

Bad

TrustScore 1.5 out of 5

296 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great service!

Responsive support, easy ordering process and beautiful bouquets. Would definitely recommend!

April 21, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

Great service. The local florist always make beautiful bouquets. I've used it multiple times for work related demands and they've all be amazing. Delivery is always on time.
Highly recommend them

April 29, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing flowers

The order arrived to my mom's house in perfect condition. I ordered online and was able to get last minute same day delivery. Floom was fabulous from order, to arrangement, to delivery. I will definitely order again. The flowers ended up lasting for 3 weeks! They must have been fresh picked when delivered.

May 11, 2022
Unprompted review
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Rated 5 out of 5 stars

Prompt delivery -ordered from Australia…

Prompt delivery -ordered from Australia and flowers were delivered in London within a few hours! The orchids and Bohemian Rhapsody were so beautiful and my family loved them. Thanks again for an easy experience with your florist.

July 21, 2022
Unprompted review
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Rated 5 out of 5 stars

2 times the charm

This is the second time we have used Floom and we are so pleased with the results. Sending flowers to relatives in the UK is made much easier with this website. The bouquets are lovely and we can trust that they actually look as advertised, unlike other online retailers. They were delivered exactly on-time too. :)

July 30, 2022
Unprompted review
Rated 5 out of 5 stars

First time using Floom…

First time using Floom after being very, very disappointed with other more well known online florists .
Bouquets arrived identical to the option chosen, even though some flowers are seasonal . Service was excellent and recipients delighted . Cannot fault the company.

August 3, 2022
Unprompted review
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Rated 5 out of 5 stars

Above and beyond

"It's a great platform to order really lovely flowers from abroad for a friend based in London. I ordered it 12 hours before it needed to be sent on my friend's birthday. I received a text message from Agent F's Thomas to say the flower I ordered was out of stock, out of kind gesture he sent over a really beautiful orchid plant to my friend instead. He still delivered what I originally ordered the day after and he delivered it at 10pm!! I will definitely order from Floom and in particular from the florist @AgentF again!"

July 2, 2022
Unprompted review
Rated 5 out of 5 stars

Flooming excellent experience

Flooming excellent experience, had some flowers delivered recently for my boss. Next day delivery - you actually called me to double check delivery (vs just guess) and my boss said they were the nicest peony ever. But what really impressed me was that for an online order you made the effort to hand write the card message I submitted. Class act

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

Extravagant last-minute gift delivered fast

For an extravagant last-minute shopping and same-day gift delivery within NYC, the gourmet box from Floom did not disappoint. This multiday feast including champagne; cheese, crackers & preserves; a bountiful rainbow of fruit; fresh flowers; a glass doubling as a planter; and linen for picnicking or a tablecloth were delivered within 90 minutes of ordering. The package was so generous that my honored recipient needed a bellman's cart to bring it from the doorman to their unit. I'm so glad to know of their beautiful, efficient, high-quality service, highly recommend them, and will definitely use them again."

July 9, 2022
Unprompted review
Rated 5 out of 5 stars

Great website

Great website! Made it really easy to pick and update my order. And the recipient said they were one of the nicest bunch of flowers she had ever received, so that's pretty cool.

June 10, 2022
Unprompted review
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Rated 3 out of 5 stars

Easy to Use Website, But Not So Great Customer Support

I was pleased with the ease of use on the website, especially sending from USA to UK. However, my recipient said the flowers died after just three days, and when she called to see if they could be replaced, was met with very unfriendly customer service. I was sad to hear that, hence three stars.

September 13, 2022
Rated 5 out of 5 stars

Very helpful professional and did…

Very helpful professional and did everything they could to follow instructions and help deliver them within the timeframe I needed. They helped communicate to the driver to ensure they arrived before 4pm as my wife was leaving work then. Everything was handled professionally and very impressed especially given I order them same day! Very much appreciated it and got me in the good books 🤣😀 Will certainly use again.

August 26, 2022
Unprompted review

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