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Rated 3 out of 5 stars

The shipping is awful for this product. The truck dropped off 2000 lbs. of flooring at the end of my driveway. They said they were not contracted to leave it anywhere else. It was very difficult fo... See more

Rated 5 out of 5 stars

The product is amazing. I love our new floors. Installation wasn’t too difficult. However, working around door jambs proved to be tricky. Normal traffic has resulted in no scratching. But note movin... See more

Rated 5 out of 5 stars

I highly recommend Flooret for both the quality of the product and their outstanding support. We've installed Flooret Modin LVP in 2 rooms. Beautiful stuff. We were able to easily install it on o... See more

Rated 5 out of 5 stars

We ordered samples for different color in both base and signature. They are very well packaged and look incredible. We have ordered many samples from different stores and we can tell the floor at floo... See more

Company details

  1. Flooring Store

Written by the company

Flooret is a refreshingly transparent flooring company, offering premium vinyl floors at factory-direct prices to give customers the greatest quality for the lowest cost. We are taking a stand against unnecessary markups as floors travel from factory to brand to distributor to retailer and finally to you at upwards of 600% the original factory price. You will not find hundreds of options on our site either. We take pride in our floors, cut no corners, and select only the best. Our specs are second to none in the industry for both residential and commercial use. Using the internet as our showroom along with direct mail sample boxes, Flooret makes selecting and purchasing floors more enjoyable and stress-free than ever before.


Contact info

4.2

Great

TrustScore 4 out of 5

211 reviews

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Hasn’t replied to negative reviews

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Rated 3 out of 5 stars

We love the flooring BUT

We love the flooring and so does our installer. I ordered the same flooring for our entire house, but nearly half of what Flooret delivered was the wrong product. Which we didn’t discover until part of the way through installation. We made the tough decision to keep what was delivered and use it on a different level of the house, and luckily we had enough. The alternative was to wait weeks for replacement flooring and reschedule with our installer, which also meant weeks more in a motel. Flooret blamed me for not spotting the problem at delivery and only gave us a 10% refund. I wasn’t happy with their attitude nor their quality control, which they admitted they needed to improve. So buyer beware. Order early and check it right away.
On the other hand Krista, who helped me later with my return of leftover flooring, was helpful, patient, and followed up quickly. She was the best part of the whole process!

December 1, 2023
Unprompted review
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Reply from Flooret

Hi Jill! Thank you so much for taking the time to leave us some feedback, we really appreciate it. For products like flooring, installation of the product is considered acceptance of the product. However, even though you had already started installing your flooring, our team offered a 10% refund on your order to thank you for your patience and willingness to work with us. In cases like these, we do our best to get replacements to you as quickly as possible. If you were quoted more than a week for replacements, it may have been because the color you ordered was on backorder at that time. We are always working to improve our QA processes and customer experience, so it's really helpful to hear this feedback. Thank you again, and we're glad that Krista was able to help you out!

Rated 4 out of 5 stars

I've installed several LVP floors in…livingroom, two bathrooms, kitchen and hallways, entry ways

I've installed several LVP floors in different homes. This product by far was the best. Arrived in excellent condition, and yes the quality and locking system is far superior to big box stores. However I had to wait about 2 months after ordering it- it comes from overseas. I did a bulk order one month and decided to order a couple extra boxes in a separate order. The planks in the new boxes did not lock onto the planks from a bulk order. It was quite the ordeal figuring out the problem and trying to solve. Always order in bulk...enough during the first order to get you through the entire project.

April 26, 2024
Unprompted review
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Reply from Flooret

Hello! Thank you so much for taking the time to review us! We really appreciate hearing your feedback. We're sorry to hear that the additional boxes you ordered didn't click correctly into your other planks; that definitely shouldn't be the case. It sounds like you may have received a few boxes that are not a perfect match for your main order. If you reach out to our Support team (support@flooret.com or 1-800-700-8122), they can help you get some boxes that will click perfectly with the rest of your floor. Hope that helps!

Rated 5 out of 5 stars

Customer service is outstanding.i have…

Customer service is outstanding.i have a very specific situation trying to fit flooring. Mike is very responsive to emails. Twice now he's right on the ball. I have a beautiful lato signature floor. Just beautiful and very good quality.

April 18, 2024
Unprompted review
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Rated 5 out of 5 stars

I am so impressed with this company and…

I am so impressed with this company and my floors! We did a total kitchen remodel with walls being opened up. The samples impressed my flooring guy (45 yrs selling/servicing flooring of all types). Installed last week and we are in love! My husband wasn’t sure (he loves tile) but even he is impressed! Not a single broken/damaged piece!

April 5, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent product and service.

The Flooret LVP is a really solid product. Whereas most other manufacturers will repeat with little variation, the Flooret planks stagger and flip patterns so you are less likely to get exact repeats. We went with the Soho Base, and we're really pleased with the aesthetics. In addition, I had some additional compatibility issues with different runs/batches ordered, but customer service was able to assist and resolve without further issues. The experience left me very satisfied.

I have another project where I used TrafficMaster laminate flooring, and when I will inevitably have to replace that floor, I will aim to use Flooret instead—the upfront cost makes up for the labor and time you'll have to invest with any other product.

Referencing some reviews that I see here, I did observe some mild separation, but unpacking and letting the flooring sit out should help mitigate that issue (it is vinyl after all).

March 31, 2024
Unprompted review
Rated 5 out of 5 stars

FANTASTIC quality and customer service

First of all, their vinyl plank floors are top of the line and gorgeous, and truly look as close to real wood as possible. So worth it to upgrade to these premium floors. Second, their customer service is unparalleled- Ive never had such friendly, patient, and cheerful support. Will absolutely be working with Flooret again.

March 18, 2024
Unprompted review
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Rated 5 out of 5 stars

Great LVP option

I chose Flooret Signature floors because they seemed like a competitively priced option in the higher end LVP market. The product is aesthetic and made with a stone core. It also has a 40 mil wear layer which is thicker than the more common 20 mil wear layer that other quality LVP products use. I also like that the backer material was more of a rubberized material rather than cork. The locking system can be finicky it tight places like thinner atrips along walls or under 1 to 2 door jams. If you run your planks WITH a door, I recommend removing your door trim so you can drop it straight down, rather than trying to angle or bend the plank into place.

March 15, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent flooring

First and foremost the modin LVP Kingswood is an excellent product. Looks great in the house.
My installer loved that it was easy to install and told his contractor to use Flooret when ever possible.
Company is very fantastic to work with and very responsive to my inquiries. The return process of unopened boxes of flooring was amazingly fast.
Money for my purchased flooring was reimbursed to my bank account the next day.
Highly recommend this company.

March 4, 2024
Unprompted review
Rated 5 out of 5 stars

A very happy customer

I ordered the Soho Signature flooring back in December 2023. We finally had it installed this week and all I can say is "WOW". The flooring turned out better than we ever imagined. It is a great product and after reviewing many Youtube videos on it we sure made the right choice.

February 28, 2024
Unprompted review
Rated 5 out of 5 stars

Love our Flooret Sutton Signature flooring…

Having installed LVP in two prior homes and now needing to upgrade over 800 sq ft in our new home, I thought it would be as simple as returning to the big box stores, picking out a color and pattern and installing. After buying over 12 different boxes of flooring to get a good sample of the color we returned each one not finding what we were looking for. Frustrated, we turned to you tube and found a few professional installers recommending Flooret. Our thorough online review of the product as well as online reviews gave us hope. We ordered two planks each of colors that looked promising. Wasn’t in love with the idea of having to pay for sample planks with no hope of being able to return, but moved forward as we were somewhat desperate. Fortunately, one of the looked to be a perfect match to what we had been looking for (Sutton Signature wide planks). Somewhat nervous about ordering 35 boxes online, but the process was made simple and very clear. As with the sample planks, the main order arrived quickly and as expected.
But better yet, instillation of this high quality product proved to be easy when following instructions provided by “so that’s how it is done” you tube videos. These large planks are tough and well made with very few noticeable repeats in pattern. As is often the case with other brands, you will find the tongue and groves to be very durable and difficult to break if handled properly.
In summary, the floor color and pattern look great. Couldn’t be more happy with our having chosen Flooret.

February 11, 2024
Unprompted review
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Rated 5 out of 5 stars

Love love love our new floor!

I loved the size of samples, big enough so you can get a good idea of how they’ll look in my rooms. The sample kit had a good variety of colors. I like the 9” width of the signature line, but I think the Base line would be fine for us and more affordable. I wish the base line was available in the wider width. I may order a few full length samples to get an idea of the bevels.
UPDATE:
We went with the Signature 9” wide planks and are so happy with the results! We tried to install ourselves, but ended up hiring an installer.

January 26, 2024
Unprompted review
Rated 5 out of 5 stars

Do not hesitate to choose Flooret.

Nothing but great things to say about the quality of the flooring and the EXCEPTIONAL customer support and service. Great company to deal with and a beautiful product. We would not hesitate to recommend them.

July 31, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent product, more beautiful in person !

Excellent, beautiful, product! We hired installers for this job. Our home has curves and angles in every room. I used the app to order and checked the box to add the recommended overage. We were short 3 planks to finish the project. I attribute that to all the angles. I am incredibly pleased with the finished project! It’s even more beautiful than I had anticipated. Every installer we showed the samples to told us this was a very good quality product! We chose Modin LVP Jova absolutely perfect!!

January 26, 2024
Unprompted review
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Rated 5 out of 5 stars

best looking lvp flooring

The absolute best company to deal with over the phone. Short wait times with friendly, knowledgeable, patient and easy to understand people. The lvp flooring was relatively easy to install and looks beautiful! I've seen many homes with lvp flooring, but none look and feel as much like real wood as the Flooret lvp. The beveled joints add to the realistic look and the 40mil wear layer is the best in the business.

January 21, 2024
Unprompted review
Rated 5 out of 5 stars

New installed flooret flooring

Delivery of samples and the ordered flooring was great and quickly done. The floor itself has been installed and we love it! Our contractor and his team had no problems installing the flooring. The installation, including removing the old flooring and new kick plates for our cabinets and painting and installing new baseboards, was done in 1 day.

January 17, 2024
Unprompted review
Rated 5 out of 5 stars

We ordered several samples from…

We ordered several samples from different companies. We really liked flooret because of the modern colors. Plus it’s seemed to be best quality floors on the market for reasonable price. Next week will be ordering Lato signature flooring to cover the whole second floor in our new build house. I loved all the samples I ordered, it was tough choose, but Lato seems to coordinate best with the tile on the first floor and it’s very neutral and will go with great with modern,transitional or costal style. I can’t help you with color chose, it depends on your design. But if you unsure, I recommend to order couple of full size floor plank to see how it looks in your space.
Can’t wait to see Lato installed in our house… so excited!!!

January 2, 2024
Unprompted review

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