Flooring King Reviews 

2,310
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 915 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient delivery service, noting that items arrive on time and in good condition, often with helpful couriers. Many people appreciate the high quality of products and competitive pricing, finding the ordering process straightforward and supported by excellent customer service from knowledgeable staff. However, some customers also noted occasional delivery delays or issues with items not being in stock as advertised. A few people experienced receiving damaged items or found the product's quality or color was not as expected, sometimes leading to installation difficulties or unsuitability.

What people talk about most

Delivery service

Consumers find delivery service to be positive, frequently praising the quick delivery times and the... See more

Product

Customers had positive experiences with product, often praising the great quality and appearance of the... See more

Service

Clients share positive opinions on service, with many reviewers describing it as "first class" and... See more

Order

Reviewers highlight positive aspects of order, with many finding the ordering process easy and... See more

Price

People report positive experiences with price, often noting that prices are good, great, or even the best on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have used Fooring King three times - all for urgent deliveries. Each time the items have arrived on time, in good condition and via courteous couriers. Having spent almost a year with an extension b... See more

Company replied

Rated 5 out of 5 stars

Excellent company to buy from. Bought Quickstep flooring on two occasions. Second time one pack was damaged in transit but flooringking quickly sent out a replacement pack with no quibble. I would def... See more

Company replied

Rated 5 out of 5 stars

Chose Flooring King for the great prices, was pleased to find they also have super helpful phone support for questions. Also had a query on timings for the delivery as had had no contact from the deli... See more


Company details

  1. Flooring Store
  2. Home Improvement Store
  3. Wood and Laminate Flooring Supplier

About Flooring King

Written by the company

Why Flooring King?

At Flooring King, we are your one-stop destination for a diverse range of flooring solutions, from LVT and Engineered Wood Flooring to Laminate, Carpets, Carpet Tiles, Sheet Vinyl, Safety Floor, and essential Accessories.

Based in the UK

Proudly based in the UK, we are driven by our promise to deliver unbeatable online prices. What's more? Enjoy free next-day shipping on all orders over £350.

Customer Service

Our exceptional customer service team is always at your service, ready to assist with any flooring-related inquiries or issues you might face.

Domestic & Commercial

Catering to both domestic and commercial clientele, we're here to ensure your flooring needs are met with precision and excellence. Welcome to Flooring King, where quality meets affordability.

Shop By Flooring


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(2,310)

920 reviews in the last 12 months

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Rated 4 out of 5 stars

Fast delivery ( came a day early ) nice…

Fast delivery ( came a day early ) nice product. Had an issue with how the flooring was packed, this really wasn’t very good and resulted in some damage to the edges of the planks , as this is critical to how well they go together it made the install far more difficult than it should have been

May 12, 2026
Rated 3 out of 5 stars

Be aware

Flooring good, delivered within time frame. Just disappointed with the fact that they wouldn't return over ordered flooring even though packs were unopened, so just be careful ordering and ignore the 'add 10percent' they suggest on their website

April 27, 2026
Rated 4 out of 5 stars

Great price, delivered as promised

Great experience with this company (so far). Can't fault them. Delivered on everything they said they would. The only issue I had was delivery was from 7am -5pm, which in this time of technology, I feel a bit unnecessary. Even am/pm option, or, driver will give a 4 hour window would have been helpful. Stayed in all day and got delivered at 4.45pm!

Floor goes down in the next few weeks, so will only report back if any issue. Otherwise, on inspection the product looks fab.

April 26, 2026
Rated 5 out of 5 stars

Easy to order and speedy delivery

Easy to order and speedy delivery

April 22, 2026
Flooring King logo

Reply from Flooring King

Hi Sue, 😊

Thank you for leaving a review! We’re really pleased to hear you found the ordering process easy and that your flooring arrived quickly.

We really appreciate you choosing Flooring King and hope your new flooring looks fantastic in your home.

Kind regards,
Flooring King

Rated 5 out of 5 stars

Easy online purchase and next day…

Easy online purchase and next day delivery. Delivery driver kept me updated on ETA. Excellent service at a great price.

April 30, 2026
Flooring King logo

Reply from Flooring King

Hi Timothy, 😊

Thanks so much for your review! We’re really pleased to hear the online ordering process was straightforward and that everything arrived quickly. It’s great to know you were happy with the service and pricing too.

We really appreciate you choosing Flooring King and hope your new flooring looks amazing in your space!

Kind regards,
Flooring King

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