Flooring Matters SW Ltd Reviews 6

TrustScore 4 out of 5

4.2

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Company details

  1. Flooring Contractor
  2. Carpet Installer
  3. Carpet Store
  4. Floor Sanding and Polishing Service
  5. Flooring Store
  6. Wood and Laminate Flooring Supplier

Written by the company

Flooring Matters SW Ltd, situated in Heathfield near Newton Abbot in Devon, is a distinguished flooring Specialist celebrated for its award-winning services. Our mission is to transform spaces with high-quality, sustainable flooring solutions. As an award-winning, local, and independent specialist, we are committed to delivering exceptional craftsmanship, tailored services, and innovative flooring options that enhance the comfort and beauty of every home and business we serve. We strive to exceed expectations, build lasting relationships, and set the standard for excellence in flooring. We offer a range of flooring options, including Luxury Vinyl Tile (LVT), carpet installations, Wood floorring (including herringbone flooring), wood floor sanding and tiling. We also specialize in subfloor preparation to ensure a quality finish for every project. Our expertise spans across the South West, where we deliver specialised flooring installation services for both commercial and residential settings. Our commitment to excellence is reflected in the volume of repeat business and high customer satisfaction we consistently achieve. Striving always for professionalism and superior quality, we ensure projects are completed on schedule and within the agreed budget. Serving a diverse clientele ranging from the hospitality and retail sectors to housing, public services, and residential renovations, we are eager to contribute to the success of your next project. Connect with us at 01626834637 or reach out via email at info@flooringmatters.org to discuss your project needs.


Contact info

4.2

Great

TrustScore 4 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

The team have been amazing in…

The team have been amazing in completing the fitting of 4 new carpets (including stairs). John has done an excellent job each time. Neil has also been incredibly patient when we encountered a water leak problem and replacing the final carpet was delayed by 4-5 months.
Every person we have met or spoken to has been friendly, efficient and professional

February 9, 2026
Unprompted review
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Rated 5 out of 5 stars

Another fantastic job by Andy and his…

Another fantastic job by Andy and his team.
Friendly, professional and on time. All the elements that so many services don’t provide anymore. Great quality and finish. Have used 3 times now and look forward to more. Thank you

October 23, 2025
Unprompted review
Flooring Matters SW Ltd logo

Reply from Flooring Matters SW Ltd

Thank you so much, Angie! 🌟
It’s always a pleasure working with you, and we truly appreciate your continued trust in our team. We’re delighted you’re happy with the results once again. Andy and the crew will be thrilled to hear your kind words. Looking forward to helping with your next project!

— The Flooring Matters Team

Rated 5 out of 5 stars

Absolutely fantastic service from John…

Absolutely fantastic service from John Hathway from Flooring Matters Southwest Limited!

John came to Hanover Lodge today to install a new bathroom floor, and he did an absolutely amazing job. The quality of his work is top-notch—neat, precise, and clearly done with great care and expertise.

Beyond the excellent workmanship, John has a great personality. He’s incredibly friendly, approachable, and thoroughly professional throughout. It’s rare to find someone who combines skill and customer service so effortlessly.

I’m genuinely delighted with the result and couldn’t recommend John and Flooring Matters Southwest Limited more highly. Thank you!

June 2, 2025
Unprompted review
Flooring Matters SW Ltd logo

Reply from Flooring Matters SW Ltd

Thank you for such a fantastic review! We’re so pleased to hear how happy you are with the new bathroom floor and John’s work. He takes great pride in what he does, and your kind words about both his craftsmanship and customer service will mean a lot to him. Thank you again for your recommendation, we really appreciate it!

Rated 5 out of 5 stars

Fantastic

John from Flooring Matters was fantastic! He kept me informed about the process and made sure he was tidy and efficient. He was also punctual, polite, friendly, and excellent at his job! We now have a beautiful new kitchen floor and are extremely pleased with how it looks. We highly recommend John and Flooring Matters.

March 26, 2025
Unprompted review
Flooring Matters SW Ltd logo

Reply from Flooring Matters SW Ltd

Thank you so much for your lovely review! We’re thrilled to hear that you’re pleased with your new kitchen floor and the service John provided. We’ll be sure to pass on your kind words to him, he’ll be delighted! Your recommendation means a lot to us and we really appreciate your support. Enjoy your beautiful new floor!

Rated 5 out of 5 stars

Excellent service from start to finish

Flooring Matters SW Limited offered excellent service from start to finish. Great customer service with a friendly and hard working team. Their attention to detail was first class, and the finished work is of an extremely high standard.

October 4, 2024
Flooring Matters SW Ltd logo

Reply from Flooring Matters SW Ltd

Thank you so much for your kind words and for taking the time to leave us a review. We’re delighted to hear that you were pleased with our floor sanding work at the Courtenay Centre. The team always strives to deliver the highest standard of service and finish, so it’s wonderful to know this came through. We really appreciate your feedback and look forward to working with you again in the future.

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Rated 5 out of 5 stars

Fantastic workmanship from friendly…

Fantastic workmanship from friendly helpful staff, would recommend to anyone private or business.

September 19, 2024
Flooring Matters SW Ltd logo

Reply from Flooring Matters SW Ltd

Thank you for your 5* review! It's wonderful to hear that you are so happy with your flooring and the service you received.

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