Excellent customer service and user friendly ordering. I have purchased twice from your company and am please so far. Thank you!
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I was so happy to find this great waterhog mat at the perfect size for my entry hallway - and the color is lovely, too.
Very fast shipping good quality product good suction hi temperature sprayer i am very happy with this product and it comes with everything you need to start your own business
Having not done business with FloorMatShop before, I was a bit nervous about spending that kind of money on a gift. The reviews, however, swayed me. I ordered a mat and had it shipped to a friend acro... See more
Company details
Written by the company
Floor Mat Shop - Professional looking logo mats. Commercial grade entrance floor mats. Industrial safety mats. Floor Mat Shop also will do custom design logo message matting. 100's of floor matting style choose from with 100's of floor matting colors and color combinations. Most of the Floor Mat Shop mats are American made here in the USA.
Contact info
150 Arrowhead Drive, 60140, Hampshire, United States
- 888-226-2724 x3
- sales@floormatshop.com
- floormatshop.com
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AS EXPECTED!
Very easy to order and great quality…
Very easy to order and great quality product, exactly what I wanted!
Customer service was amazing and the…
Customer service was amazing and the product when delivered was exactly what I ordered. The rugs look amazing and clean up very nice 😊
friendly sale people and great service
Very easy to use website
Very easy to use website! I love that you can build the mat you want to fit your space.
Excellent company
Excellent company. The only complaint I have is the length of time it took for delivery, but we survived.
very easy to use
Great Service!
Liz S. made it so seamless to order these floormats for all 4 of our locations, including one in a whole other state. I would recommend and use them again.
Doormat Was Just as Advertised!
Received my bakdoor doormat promptly and it was just as advertised…These coir matts hold up very well for me and fairly inexpensive.
Kate is Amazing!
This place is awesome. Kate is amazing!
They are so easy to work with.
Quick and easy
Bad Communication and delays
Was originally shipped the incorrect (someone else's) mat. Brought it to their attention, a reorder was put in immediately, but no rush to correct the mistake. The redo took as long as the original order. No offer to compensate me for the mix-up, delay or inconvenience. The only communication I received was 1. confirmation of my original approval, 2. acknowledgment of the error and that one would be reordered ASAP. That's it. Still took weeks to get the redo order. No sense or urgency to make the customer happy or informed. The final product was correct.
Great Product
Got custom entry mats for my business almost a year ago. They have held up well and still look great after two MN winters. Now looking to order more since we are upgrading other entrances.
Their design team was great to work…
Their design team was great to work with and they understood my needs perfectly. They respond to every question in a very timely manner, and the quality of work was exceptional. FloorMatShop.com will definitely be my go-to for all my floor mat needs.
I received what I expected and on time.
Very professional and great quality.
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