Went to six different flooring places before deciding to go with Floor Street. Not only did they have the colour we wanted but the customer service was first class. Sean went above and beyond to make... See more
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Best Flooring Company In The World. 🌎🚀 In Sunday Times Top 100 List & Birmingham Women's & Children's Hospital Partner ❤️ Follow us on Instagram @floor.street
Contact info
United Kingdom
- 0333 038 3775
- help@floorstreet.co.uk
- floorstreet.co.uk
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Replied to 77% of negative reviews
Typically replies within 1 week
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Fantastic customer service and I’m very…
Fantastic customer service and I’m very pleased with the flooring. Highly recommend
Fantastic service from Sean yesterday
Fantastic service from Sean yesterday, until 11pm he responded very quickly and helped us with all our questions, created an invoice with all products on that we would need for our flooring! Cannot wait to see how it all looks laid down in our new home. Thanks so much Sean
Davinder was very helpful throughout…
Davinder was very helpful throughout this whole process and spoke to me for weeks in advance of buying would highly recommended.
Very helpful
Very helpful, good customer service.
Helped through the whole process, whilst buying my floors. 👍👍
Sean was super speedy in responding to…
Sean was super speedy in responding to my questions. Really helpful. Thank you 🤩
Great service
Shout out to Sean, great customer service thank you very much
Good service received when placing my…
Good service received when placing my order with Sean. Really helpful. Looking forward to receiving the flooring and getting it laid now
Both Romelo and Sean who were very…
Both Romelo and Sean who were very accommodating in helping arrange the delivery were great. Really easy to communicate with, and nothing was ever an issue. Thank you!
I had a fantastic conversation today…
I had a fantastic conversation today with Sean about the products which we were interested in.
Sean was very professional and knowledgeable about the products, and he was able to answer our questions with a very good understanding of what we were looking to do.
Sean talked us through the ordering and delivery process which made it really easy for us to place our order.
Thank you Sean for all your help and support.
Excellent customer service
Sean was quick to reply, knowledgeable and very helpful - was super impressed to get customer support past 9pm. 10/10 no notes
Sean was great and fast helping me…
Sean was great and fast helping me change my order when I decided I wanted to change the floor I ordered originally.
Thanks again, look forward to seeing it down and ordering more in the future.
Floor Street purchase
Dealt with Davinder who helped select correct style of flooring for my needs. Very responsive to messages and helpful with making adjustments to the order as required
We havent yet had our flooring…
We havent yet had our flooring delivered but wanted to take the time to share our experience so far. Since placing the order for our sample we have had the pleasure of being Sean’s customers. He’s been fantastic at keeping in touch via WhatsApp and answering all our questions politely, with fast, knowledgeable responses. He has made us feel like valued customers.
The sample we received is of super quality and we can’t wait to see it on our new extension floor! We’ll keep you updated.
Thanks for all your help so far Sean.
Davinder has been so helpful throughout…
Davinder has been so helpful throughout the whole process and offered us with such good advice along with the best price. We love our new flooring!
Excellent service
Sean was very helpful while I was placing my order. The gentleman was placing the order outside his working hours. Incredible customer service.
Thank you very much Sean
Sean has been of great help
Sean has been of great help in helping me get the flooring I want over the line. He is great at getting back to me and really friendly. Appreciate going above and beyond to respond to me late on the night when he really didn’t have to.
Davinder was extremely helpful in…
Davinder was extremely helpful in providing product information and getting us a good price. His customer service was excellent
Davinder was very helpful when I called…
Davinder was very helpful when I called up asking for some advice on a product I was planning on ordering. I’m yet to receive my order but the service so far has been great.
The company has been great answering…
The company has been great answering all my questions before I placed the order. Davinder was the customer service agent who has been really helpful and replying swiftly to Amy queries I had and also gave me a code for a 5% discount before paying for my good and gave me good advice for the flooring, can't wait to get my flooring and get it laid. Great company. 5 stars all the way.
Davinder has been excellent
Davinder has been excellent. Helped all the way through and been unbelievably patient with me as my situation with my house and ordering has been a bit awkward but he was absolutely spot on.
Will be recommending.
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