While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Clothing Store

Written by the company

Sustainable Cashmere knitwear and Pashmina


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful products, superb customer service

I recently purchased a couple of sweaters and cardigans from Florenz and they are high quality and beautiful. I have been looking for thicker ply cashmere or cashmere blend sweaters and these did not disappoint! They kept me warm and toasty. Customer service was also superb. I highly recommend this shop and the products!

November 28, 2023
Unprompted review
Advertisement
Rated 5 out of 5 stars

Real "WoW" effect 😁

Real "WoW" effect 😁. They gave me a real personal attention ( forgotten old way) thruu the buying process, I really aprecited!!!
Once I bought the item, the box came on time, with every unimagible kind of details...and the foulard received mach my expectations, super recommendable.

March 27, 2021
Unprompted review
Rated 5 out of 5 stars

High quality handmade product

I bought a Forenz scarf some time ago and I still definitely appreciate it. This is a high quality product and the feel of this fine fabric is a real pleasure. It is my companion all winter long!

February 16, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

High quality products

High quality products. I bought many times with Florenz and always had a great experience with both customer services and deliveries. The sustainable high quality wears are consciously made which is something I really appreciate and value.
Highly recommended!

October 8, 2020
Unprompted review
Rated 5 out of 5 stars

Amazing quality and customer service!

I have now purchased 2 cashmere sweaters from Florenz and they are amazing. Not only the customer service and personal contact but the quality, softness and design. My first shipment was delayed and Florence kept in touch giving me updates. The next shipment was super swift and came in a few days. I will definitely be coming back!

February 10, 2021
Unprompted review
FLORENZ logo

Reply from FLORENZ

Thank you so much Cathy 🙏 We are glad that you love your sweaters and happy to see you back anytime.

Show reviews in all languages. (14 reviews)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look