Floridian Brand USA | Premium Massage Chairs Reviews 

216
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 70 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products, describing them as phenomenal and providing great relief for various aches and pains. Many people highlight the staff for being professional, helpful, and going above and beyond during delivery and setup. The overall service and user experience are frequently described as excellent, with many appreciating the smooth process and ease of use. Delivery services are also praised for being flawless, punctual, and efficient, ensuring chairs are set up perfectly. Reviewers found the products to be a great investment, offering a wonderful massage that enhances well-being and makes daily life easier.

What people talk about most

Product

Customers consistently note positive experiences with the product, with many describing the chairs as "great"... See more

Staff

Reviewers mention positive feedback about staff, consistently praising their professionalism, helpfulness,... See more

Service

Reviewers highlight positive aspects of service, consistently praising its reliability, professionalism, and... See more

User experience

Consumers find the user experience to be overwhelmingly positive, with many describing it as great,... See more

Delivery service

People report positive experiences with delivery service, often highlighting the professionalism and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely outstanding experience with Floridian Brand! My salesperson Jax made the purchase process effortless. Delivery was flawless thanks to Ganzy and Phil, who went above and beyond when my mass... See more

Rated 5 out of 5 stars

Was looking for a company to disassemble, move, and reassemble my Kahuna message chair in my new apt. Florida Brands was amazing. From the customer service rep, Madison, to the very nice scheduler wh... See more

Rated 5 out of 5 stars

The chair is phenomenal! Right as I sat down, the comfort was immediately provided, as it started to provide a massage I could feel the difference between an actual masseuse and this! Which is way bet... See more

Rated 5 out of 5 stars

We have owned a Floridian Chair for a little over a year now. When they delivered it and set it up they were completely professional and did a fantastic job. Then we just recently moved and at no cost... See more


Company details

  1. Massage Supply Store
  2. Health and Beauty Shop

Written by the company

Floridian Brand is a wellness and lifestyle company dedicated to inspiring greatness through innovation, design, and comfort. Specializing in premium massage chairs and wellness products, we combine advanced technology with luxury craftsmanship to create experiences that go beyond relaxation—empowering people to live healthier, more extraordinary lives. Every Floridian Brand product is built on three core values: comfort, intelligence, and wellness. From our flagship massage chairs to our innovative wellness solutions, we deliver more than just physical relief—we deliver energy, balance, and a renewed sense of purpose. Headquartered in the USA, Floridian Brand is proud to provide in-house quality control, factory-trained service teams, and lifetime support to ensure every customer receives exceptional care. With a mission to inspire greatness, we design products that elevate well-being, enrich daily living, and help people embrace the future with strength and confidence. Greatness begins here—with Floridian Brand.


Contact info

4.8

Excellent

TrustScore 5 out of 5

216 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(216)

63 reviews in the last 12 months

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Rated 5 out of 5 stars

This was so amazing

This was so amazing. I felt so different after my experience. But most of all my mother would benefit more from this product due to her medical and physical issues. However, she was not able to have this experience with me. If I could purchase this for her, I would.

January 15, 2023
Unprompted review
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Rated 5 out of 5 stars

We had our new massage chair delivered…

We had our new massage chair delivered by Jerome and Ronald. What an outstanding job they performed. Delivery was perfect. Instructions on use was outstanding and their demeanor was courteous and pleasant as well as caring. Team work by Floridian Brand Massage Chair I believe will make them the top brand in Florida as well as the country as they grow. Their primary goal is YOU as their customer.

December 14, 2022
Unprompted review
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Rated 5 out of 5 stars

Well made, quality product

Made my purchase at the Ft Myers Home Show. Demonstration was excellent. Just got it delivered. Excellent service all the way around.

Three days in and love it. Well made, quality product.

December 12, 2022
Unprompted review
Rated 5 out of 5 stars

Home show Purchase

Excellent description and demonstration of massage chair. When it was delivered, the installation crew did their best to make sure the item was set up exactly as we needed on the second floor and went through all the details of the chair. Overall excellent customer service and product so far.

August 27, 2022
Unprompted review
Rated 5 out of 5 stars

Trying out this massage chair

Trying out this massage chair was a really great experience it really helps, very Therapeutic after you stand up you feel relief and better from the time you sat down. Really Worth it specially for the price it currently is.

November 13, 2022
Unprompted review
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Rated 5 out of 5 stars

Saying I love my new chair is an…

Saying I love my new chair is an understatement, for years I've been going through this pain with 3 bulging disc in my back and 2 in my neck,I've tried everything, until now with my new chair ,might I add witch was very affordable and doesn't take up much room in my ManCave,Thank You so much for my new massage chair Floridian Brand!!!

October 21, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing Service

Robert & His Team has such amazing service and the chair MAKE EVERYTHING BETTER.

Will definitely pass the information to my friends and family! This chair is meant for every home!

October 12, 2022
Unprompted review
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Rated 5 out of 5 stars

I absolutely love my chair!

I absolutely love my chair!! The technicians who came to my home and install it was outstanding! They were polite and very professional!! I would definitely recommend this company to family and friends!

August 28, 2022
Unprompted review
Rated 5 out of 5 stars

Floridian Origin 4D Plus!

It’s definitely worth the price!! I had top brand massage chairs in the past and none compares to this one in terms of strength and the different features it has. I doubt it at first to buy it due to the brand and the price, but here I'm loving it!

We would highly recommended to use their in-house white glove delivery service. The guys did great delivering and explaining the functions even considering they had to get it up my to my 2nd floor condo.

August 9, 2022
Unprompted review

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