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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the freshness and beauty of the products, often highlighting the stunning arrangements and vibrant colors. Many people also commend the excellent service, noting the professionalism, helpfulness, and kindness of the staff. The delivery service is frequently described as quick, efficient, and punctual, with orders arriving on time and well-packaged. However, some customers also noted issues with delivery, experiencing significant delays that caused distress. A few other people also felt that the products received did not match what was ordered, with substitutions being made without prior notification, leading to dissatisfaction with the quality and appearance of the items.

What people talk about most

Product

Users describe positive interactions with product. Customers consistently praise the freshness, beauty, and... See more

Quality

Clients share positive opinions on quality, frequently praising the freshness, vibrant appearance, and... See more

Service

Consumers find service to be positive. Many reviewers highlight the professional, reliable, and efficient... See more

Delivery service

Reviewers express satisfaction with the delivery service. Many customers praise the punctuality, with flowers... See more

Order

People report positive experiences with their orders. Many customers express satisfaction with the ordering... See more

Based on these reviews

Rated 5 out of 5 stars

Made my order one day prior to my moms birthday, received the flowers(pink peonies) in time early in the day as I asked to arrive before 1pm. However they didn’t have white peonies so I had to take on... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ We are extremely happy with our order! The flowers arrived today right on time and the packaging was beautiful and very secure. Everything looked fresh, elegant, and exactly as expected. Th... See more

Company replied

Rated 5 out of 5 stars

Ordered a bouquet for my daughter from this charming flower salon — and it was pure magic! ✨ The flowers were unbelievably fresh and beautifully arranged, like a little dream come true. 💐 The lovel... See more

Company replied

Rated 5 out of 5 stars

I ordered peonies for my girlfriend’s birthday — everything was absolutely perfect! The flowers were fresh, large, beautifully arranged, and smelled amazing. The delivery arrived right on time, and th... See more

Company replied


Company details

  1. Flower Delivery
  2. Balloon Store
  3. Candle Store
  4. Decoration and Interior Design Store
  5. Flower Designer
  6. Flower Market

Written by the company

Floritta is unique: we sell peonies all year long, deliver from 30 minutes, offer cashback programme & put a gift to every order. We are supporters of eco movement, so we recycle products. Our team speaks different languages (English, Ukrainian and Russian) and responds within 2 minutes, always providing feedback. Every products come with aqua bag and flower food. Make your event one to remember with Floritta Flowers xx


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

87 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Fantastic product

Fantastic product, looks as good in person as the pictures. Highly recommend Floritta

April 15, 2026
Unprompted review
Floritta logo

Reply from Floritta

Dear Nnamdi,

Thank you so much for your wonderful feedback!

We’re truly delighted to hear that the product met your expectations and looked just as beautiful in person as in the photos. Your kind words and recommendation mean a lot to our team.

We look forward to serving you again soon!

Warm regards,
Floritta Team

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Rated 5 out of 5 stars

Best flowers delivery in London.

Best flowers delivery in London.
Always fresh flowers 🌷

April 1, 2026
Unprompted review
Floritta logo

Reply from Floritta

Dear Mariia,

Thank you so much for your kind words! 🌷
We are truly delighted to hear that you enjoyed our flower delivery and that the freshness of our flowers met your expectations.

It means a lot to us, and we will be very happy to create something beautiful for you again in the future! 😊

Rated 5 out of 5 stars

Floritta Flowers delivered an…

Floritta Flowers delivered an exceptional experience for our anniversary. The bouquet they created for my wife was absolutely stunning—beautifully arranged, fresh, and clearly put together with great attention to detail. Every flower looked vibrant and carefully selected, making the whole arrangement feel premium and thoughtful.
What really stood out was how elegant and well-presented everything was. It genuinely made the occasion feel even more special, and my wife was so happy with it. The service was smooth, professional, and reliable, which made the whole process stress-free.
I highly recommend Floritta Flowers to anyone looking to make a special moment unforgettable. Their quality and care truly speak for themselves.

April 7, 2026
Unprompted review
Floritta logo

Reply from Floritta

Dear Shohaib,

Thank you so much for your truly wonderful review. It means a great deal to us that you chose Floritta Flowers to be part of such a special occasion as your anniversary. 💐

We are absolutely delighted to hear that the bouquet exceeded your expectations and that every detail, from the freshness of the flowers to the presentation, made the moment even more memorable for you and your wife. Knowing that she loved it is the greatest compliment we could receive.

Your kind words about our service and attention to detail genuinely inspire our team to continue creating beautiful and meaningful arrangements.

We would be honoured to assist you again in the future and help make many more special moments unforgettable. 😊

Rated 5 out of 5 stars

excellent!!

the service was excellent!
The response was quick, friendly, and patient, and they helped me choose a beautiful bouquet exactly as I wanted.
The flowers arrived fresh, beautifully arranged, and right on time.
Professional and pleasant service

March 11, 2026
Unprompted review
Floritta logo

Reply from Floritta

Thank you so much, Roni, for your kind words! We’re truly happy to hear that you had a great experience with our service. It means a lot to us that you liked the bouquet and that everything arrived fresh and on time. Your support and feedback inspire us to keep creating beautiful flowers and providing the best service possible. We hope to serve you again soon! 🌸

Rated 1 out of 5 stars

Paying for one thing and getting completely different

You pay for one and receive completely different🤦‍♀️
Lack of communication and attention- paid for pinkish tulips and received yellow and almost green and some of them are broken. Apparently, the florist didn’t have any left of the ones that was paid for so decided to put “similar” ones. Which is completely opposite of their “similar”. If you can’t communicate that you haven’t got any left and it was a specific request, why don’t just let a client know? And not do what you think is “similar” 🤦‍♀️.

March 7, 2026
Unprompted review
Floritta logo

Reply from Floritta

Dear V.M,
We're very sorry to hear that you experienced some difficulties with your order.
We truly care about every customer and about the experience you have with us, which is why we would really like to resolve this situation as quickly as possible and make things right for you.
To help you in the fastest and most convenient way, please contact us directly through any of the options below:
WhatsApp: +447387939120
Phone: +447458683130
Instagram: @floritta.uk
We're always here to help and will do our best to sort everything out for you promptly.
Kind regards,
Floritta Support Team

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Rated 5 out of 5 stars

Amazing bouquets and a very good…

Amazing bouquets and a very good service! The flowers are very fresh and the composition is stunning!

March 6, 2026
Unprompted review
Floritta logo

Reply from Floritta

Thank you so much, Nadya, for your wonderful review! We’re delighted to hear that you loved the bouquets and our service. It means a lot to us that you noticed the freshness of the flowers and the beauty of the arrangement. We truly appreciate your support and hope to create more stunning bouquets for you again soon! 🌸

Rated 5 out of 5 stars

Hello 🌸

Hello 🌸

Thank you very much. Everything was wonderful! We truly appreciate your service and the beautiful flowers.

March 3, 2026
Unprompted review
Floritta logo

Reply from Floritta

Dear Yura,

Thank you very much for your kind words! We’re very happy to hear that everything was wonderful and that you liked the flowers. It was our pleasure to help.

We’ll be glad to assist you again anytime! 🌷

Rated 5 out of 5 stars

Great flowers and great service

Great flowers and great service, delivered on the exact location without any problems

March 3, 2026
Unprompted review
Floritta logo

Reply from Floritta

Dear Diego Munoz,

Thank you very much for your kind words! We’re delighted to hear that you liked the flowers and that the delivery went smoothly. It was our pleasure to help.

We’ll be happy to assist you again anytime! 🌷

Rated 5 out of 5 stars

The best luxury florists

The best luxury florists. I was obsessed when i saw the bouquet 😍

February 21, 2026
Unprompted review
Floritta logo

Reply from Floritta

Dear Hadil,

Thank you so much for your beautiful words! 🥹💛

We’re absolutely delighted that you loved the bouquet and that it made such an impression 😍✨ Your kind feedback truly means the world to us and inspires our team every single day.

It was an honour to create something special for you 🌸💐 We look forward to welcoming you again very soon! 💛

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Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐
We are extremely happy with our order! The flowers arrived today right on time and the packaging was beautiful and very secure. Everything looked fresh, elegant, and exactly as expected.

Thank you for the great service and smooth communication. Highly recommended! 🤍

February 17, 2026
Unprompted review
Floritta logo

Reply from Floritta

Dear Jack,

Thank you so much for your wonderful review 🤍

We are truly happy to hear that you were satisfied with your order and that the flowers arrived on time and in perfect condition. It means a lot to us that you appreciated the freshness, elegance, and packaging.

Thank you for your kind words about our service and communication — your recommendation really means everything to our team.

We look forward to creating something beautiful for you again in the future ✨

Rated 5 out of 5 stars

Best flowers delivery company in…

Best flowers delivery company in London, ordering here more then one year, every time everything is quick and great!

February 5, 2026
Unprompted review
Floritta logo

Reply from Floritta

Dear Dmytro,

Thank you so much for your loyalty and kind words! 🌸 It truly means a lot to us that you’ve been ordering with us for over a year.

We’re delighted to know that every experience has been quick and great — and we look forward to serving you again soon! ✨

Rated 5 out of 5 stars

The best in London!

September 3, 2025
Unprompted review
Floritta logo

Reply from Floritta

Dear Kauana,

Thank you so much for your trust and for choosing us. We will be delighted to prepare your order again in the future! 🌸✨

Rated 5 out of 5 stars

Flowers are always fresh and have a…

Flowers are always fresh and have a pleasant scent. The customer service is excellent. I strongly recommend.

February 1, 2026
Unprompted review
Floritta logo

Reply from Floritta

Dear Orobosa,

Thank you so much for your kind words and recommendation! 🌸 We’re delighted to hear that you’re always happy with the freshness of our flowers and our customer service.

We truly appreciate your support and look forward to serving you again!

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Rated 5 out of 5 stars

Great company

Customer service was lovely and flowers were lovely as well!

January 30, 2026
Unprompted review
Floritta logo

Reply from Floritta

Dear Davis,
Thank you so much for your kind words and recommendation! 🌸 We’re delighted to hear that you’re always happy with the freshness of our flowers and our customer service.

We truly appreciate your support and look forward to serving you again!

Rated 5 out of 5 stars

fresh and beautiful bouquet

They brought a fresh, beautiful bouquet.
The service was also excellent.

January 22, 2026
Unprompted review
Floritta logo

Reply from Floritta

Dear Maxim,

Thank you so much for your kind review! 🌸 We’re delighted to hear that you loved the fresh bouquet and our service.

We truly appreciate your support and look forward to serving you again! ✨

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Rated 5 out of 5 stars

Great service

Great service! Flowers arrived on time and looked fabulous!😍 Highly recommend!

January 16, 2026
Unprompted review
Floritta logo

Reply from Floritta

Dear Sofia,

Thank you so much for your lovely feedback! 🌸 We’re so happy to hear that the flowers arrived on time and looked fabulous.

We truly appreciate your recommendation and look forward to delighting you again! 😍✨

Rated 1 out of 5 stars

Awful experience

Awful experience. I ordered flowers for a funeral 10 days in advance and clearly specified the required delivery time. I was assured this would be handled with the utmost care and professionalism. Unfortunately, the flowers were delivered over three hours late and did not arrive in time for the funeral. I will never order from here again—this was incredibly upsetting and deeply disrespectful.

December 15, 2025
Unprompted review
Floritta logo

Reply from Floritta

Dear Federica,

We're very sorry to hear that you experienced some difficulties with your order.
We truly care about every customer and about the experience you have with us, which is why we would really like to resolve this situation as quickly as possible and make things right for you.
To help you in the fastest and most convenient way, please contact us directly through any of the options below:
WhatsApp: +447387939120
Phone: +447458683130
Instagram: @floritta.uk
We're always here to help and will do our best to sort everything out for you promptly.
Kind regards,
Floritta Support Team

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