Flow Right Heating & Gas Reviews 

177
•
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Steve installed our central heating boiler and has since serviced it annually. Steve is friendly and the service is excellent. Admin has been managed very well by Holly

Company replied

Rated 5 out of 5 stars

I've used the services of Flow Right for a number of years now, for my own house and my rental properties. Admin and appointments etc handled by Holly and Steve carries out installs and services. Alwa... See more

Rated 5 out of 5 stars

Just had a new Worcester Bosch boiler installed by Steve of Flow Right Heating and Gas. An excellent experience all round. Steve did a lovely job. He was polite, knowledgeable and very friendly. Clea... See more

Company replied

Rated 5 out of 5 stars

This Company did a brilliant job! Over two days Steven took out three old water tanks and an old boiler and replaced them with a new Worcester Bosch Combi boiler, had all the old materials removed and... See more

Company replied

Company details

  1. Boiler and Heating Service

Information provided by various external sources

At Flow-Right Heating & Gas, we specialise in the installation and servicing of Domestic and Commercial boilers and central heating. We also carry out landlord gas safety checks, installation of Smart heating controls, including Drayton Wiser and Nest and Powerflushing.


Contact info

4.9

Excellent

TrustScore 5 out of 5

177 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(177)

19 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wholeheartedly recommend

This company was recommended to me by a friend and I have no hesitation in recommending them myself.

Peace of mind is so valuable to me as a landlord, and the Flow Right team's service provided that throughout. Excellent communication, reliable and punctual, range of options provided with useful info to help me make a choice, courteous and efficient and the final job (boiler fitted) was faultless, including full system flush and removal of the old boiler. Price was competitive - I googled many options and received other quotes but for a less complete service (others did not include removal of old boiler for example). Can't recommend more highly. Thanks Holly and Steven!

March 3, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly recommended boiler replacement

Highly recommended!
Professional, quick, efficient and reasonably priced!!
Will definitely use again, thanks for a great job!!

February 19, 2020
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you for recommending us Michael; we're really pleased to hear you're happy with the job!
Holly & Steve, Flow-Right Heating & Gas

Rated 5 out of 5 stars

Recently had a new Combi Boiler fitted…

Recently had a new Combi Boiler fitted by Flow Right and am very happy with the result . Was not a straightforward job as I had the old cylinder system with tanks in the loft and airing cupboard all of which had to be removed along with the existing pipework . I found Stephen McKenna and his colleague both very friendly and helpful and explained all the controls of the new system when they had finished . Would be more than happy to use Flow Right again when my new boiler needs it's first service .
K . Rigby .

December 17, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

We're so pleased to hear you're happy with the job and that you would use us again in the future.
We wish you a happy (and warm) Christmas & New Year!

Rated 5 out of 5 stars

excellent service

cannot fault the service I've received from Stephen and Holly right from when I needed an initial service on my boiler right up to the installation of my new boiler. Communication was always prompt and on the day Stephen installed the boiler, went through the new setup and tidied up.
Overall would use again

December 4, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you very much for your review Kat.
We're so pleased to hear you're happy with our service.
Best Wishes,
Holly & Steve

Rated 5 out of 5 stars

Professional

Punctual, reliable, and highly professional!
Not much more you can say

December 1, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you for your review. We're so pleased to hear you're happy with our service.

Best Wishes,
Holly & Steve

Advertisement
Rated 5 out of 5 stars

Happy customer

I was very happy with the service Steve provided in replacing my existing conventional boiler with a new combi boiler. His advice was clear and concise, and he gave me the option of three boilers (so three different prices to suit my budget).
He worked very efficiently and tidily, and was particularly helpful in sorting out an existing leaky radiator, which had been a problem for some months.
Delighted to have fully functioning heating and hot water in my taps again!
Would certainly recommend him to anyone thinking of replacing their boiler.

November 25, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you for your review. We're so pleased to hear you're happy with our service and would recommend us to others.
Best Wishes,
Holly & Steve

Rated 5 out of 5 stars

Great job

Great job, happy with everything

November 7, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you for your review Gabriela. We're glad to hear you're happy with the job.
Best Wishes,
Holly and the team at Flow-Right

Rated 5 out of 5 stars

Very professional company

Very professional company. Quick to respond to any enquiries, efficient and cost effective.

October 30, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you for your review Charlotte.
Best Wishes,
Holly

Rated 5 out of 5 stars

Good work, professional & nice

We had a new boiler fitted last year by Flow right. Could not have done a better job. And they have come & checked up on it the year later.
Steve is very lovely & we feel comfortable with him in our home. He always does a great job. And Holly is always lovely & professional in emails.
Totally recommend them. Very reasonably priced too.

October 30, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you so much for your review Lauren. It's great to know you're happy with our service. Best Wishes, Holly

Advertisement
Rated 5 out of 5 stars

We’ve been using Flow Right since 2013…

We’ve been using Flow Right since 2013 when we had a combo boiler installed at our previous house. Ever since then we’ve always had them do the annual service on our boilers. They’re great guys.

October 24, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

We really appreciate your repeat custom Saw. Thank you for your review. Holly and the team at Flow-Right

Rated 5 out of 5 stars

Highly recommended

We have used Flow Right on a few occasions now for different jobs & always been really impressed with the service. For a recent issue, we were seen quickly. Steve did everything he could do reduce our costs & explained everything really clearly. He was very efficient & tidy. Would highly recommend!

October 14, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you for your review Karen.
We're glad you're impressed with our service and appreciate that you are a returning customer.
Best Wishes,
Holly and the team at Flow-Right

Rated 5 out of 5 stars

Quality and trustworthy work

Quality and trustworthy work. I have had excellent service from Flowright. Steve is so neat and tidy, with excellent quality work and competitive pricing. I've had a new boiler and a couple of radiators sorted and each time they have left everything really neat and tidy, been punctual and answered any questions I had.

October 14, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you for taking the time to leave us a review Lynda. We're so pleased to hear you're happy with our service and we appreciate your repeat custom.
Best Wishes,
Holly and the team at Flow-Right

Advertisement
Rated 5 out of 5 stars

Excellent service very fast and…

Excellent service very fast and professional left no mess very pleasant man Steve would defiantly recommend to family and friends reasonably priced as well.

October 6, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Hi Julie,
Thank you for taking the time to review us. We're so pleased to hear you're happy with our service and would recommend us to others.
Best Wishes,
Holly and the team and Flow-Right

Rated 5 out of 5 stars

Steve and the team have been looking…

Steve and the team have been looking after us for the best part of 10 years - full heating install, followed by annual boiler service and odd jobs as we've needed them - can't recommend them enough.

August 1, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you for taking the time to review us. We so pleased to hear you recommend us and we very much appreciate your repeat custom.
Best Wishes, Holly and the team.

Advertisement
Rated 5 out of 5 stars

Competitive price and prime service

Competitive price and prime service. Steve and Holly answered all our questions. The instalation was quick and clean and the aftercare is 1st class.
We are very happy with their service and would recommend them.

July 29, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you for taking the time to review us. It's so good to hear you're happy with our service and would recommend us to others. Best Wishes, Holly & Steve

Rated 5 out of 5 stars

Great service

Great service. Turned up as arranged, job done within timescales, cleaned up all mess, explained everything thoroughly. Could not fault.

July 1, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you for taking the time to leave us a review Katie.
We're so pleased to hear you're happy with our service.
Best Wishes,
Holly and the team at Flow-Right

Rated 5 out of 5 stars

New boiler fitted

Very impressed with the service and price.

June 24, 2019
Unprompted review
Flow Right Heating & Gas logo

Reply from Flow Right Heating & Gas

Thank you very much for taking the time you review us Craig. Best Wishes, Holly and the team at Flow-Right

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look