FlowChat Reviews 139

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, genuine commitment, and expertise in helping them achieve success. The platform is described as easy to use, effective, and instrumental in creating momentum for businesses, with many appreciating its clarity, simplicity, and speed. The support system, including training videos, strategy calls, and hands-on help from founders, is frequently highlighted as exceptional, ensuring users are well-supported and successful. However, some customers also noted significant issues with using the platform for social media prospecting, experiencing account blocks and restrictions on various platforms like Facebook and LinkedIn. These reviewers found the platform unusable for its primary purpose, with errors and a lack of clear guidance from the support team on how to avoid such problems.

What people talk about most

User experience

Consumers find the user experience to be largely positive, praising its ease of use, clarity, and speed,... See more

Staff

Reviewers express high satisfaction with the staff, frequently describing them as amazing, helpful, and... See more

Service

Users describe positive interactions with service, highlighting outstanding customer service and onboarding,... See more

Customer service

Clients share positive opinions on customer service, with many highlighting that the support team... See more

Social media

Customers had ambiguous experiences with social media, with some reviewers praising its ability to manage DMs... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flowchat has been an amazing experience from start to finish. The platform is easy to use, super effective, and has helped me create real momentum in my business. Sean and Chris, the owners, are... See more

Rated 5 out of 5 stars

Flow Chat is the only marketing software doing what it's doing. It gives my business an unfair advantage in the marketplace and helps us to build real connections with our ideal clients through an aut... See more

Rated 5 out of 5 stars

FlowChat is a Game-Changer for Outreach FlowChat has been a powerful tool for building real conversations at scale. The platform makes it easy to organize outreach, track leads, and manage mult... See more

Rated 5 out of 5 stars

Flowchat has saved me SO MUCH TIME! I've used other "CRM's" to manage DM's across my social channels and I quickly got overwhelmed, lost, confused and frustrated. Flowchat is so intuitive to... See more


Company details

  1. #3 of 11 best companies in CRM Provider

Written by the company

FlowChat is the premium CRM for chat. Handle all your direct messages from Facebook, LinkedIn and IG, Twitter, Telegram, Discord and Slack, all in one place. Plus, with our strategic import features you can build endless lead lists for your sales teams. We help you start a convo with your ideal clients in seconds!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

139 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Amazing Experience

It’s just been a week and I learnt so much and the support has been incredible.

June 6, 2022
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Reply from FlowChat

Wow! We really appreciate you taking the time to share your rating with us.

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Rated 5 out of 5 stars

I can't say enough positive about these…

I can't say enough positive about these guys. I put in a request for a new pipeline and messenger script for a challenge I was running. Within 2 days, they had an entire custom SOP built out for my VA to follow, and we had an entire coaching call walking through it all! I wish I could share the process they created for me here, because it's so simple, so effective, so casual sounding, and I could've never created anything even close to this by myself! Honestly, these guys are the REAL DEAL!!!! Nothing else like this on the market!

May 12, 2022
Unprompted review
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Reply from FlowChat

Thank you Oliver! We truly try to bring better processes every day to our members and are thrilled you are a part of this community.

Rated 5 out of 5 stars

I LOVE FlowChat

I LOVE FlowChat! I'm absolutely BLOWN AWAY with the professionalism, positive energy, tips, tricks, and strategy that the team has. In my 25 year career of coaching, I have never experienced anything like this. They are MASTERS of their craft in generating leads, booking appointments and enrolling clients with their sell by chat system and software. My team and I couldn’t be happier and are so grateful and honored to be part of the FlowChat family. Game on!!!!!!!!

May 5, 2022
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Reply from FlowChat

Thank you Travis,
Having members like you is the reason why we do what we do. We appreciate you!

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Rated 5 out of 5 stars

FlowChat Brief Review

The team is great! A positive environment and willing to help you with the platform. The training calls are really good and helpful. The platform helps you network with more people and stay organized. There are training videos to help you use the platform. The FlowChat community is the best! If you use it consistently, you will see results.

March 22, 2022
Unprompted review
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Reply from FlowChat

Thank you Kendall!

We truly enjoy having you apart of our community and you bring such a positive attitude every week.

Rated 5 out of 5 stars

I recommend Flowchat!

Flowchat itself has been awesome; it's a great CRM. However, what puts this CRM above and beyond is its founders, especially Sean Malone. Not only have they created a top notch cold outreach CRM that is specifically designed for it, but they've created coaching, a series of amazing templates you can adapt, and tons of training and helps. I haven't found myself using customer support, but from what I've seen their customer support is excellent. Overall, you are not just paying for some software, but someone that will help you get results.

March 18, 2022
Unprompted review
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Reply from FlowChat

Thanks Jared! You rock!

Rated 5 out of 5 stars

FlowChat Rocks!

the software is insanely good. And so effective. However the icing on the cake has got to be Sean and Chris and the pipeline coaching sessions!!! I have learnt so much about selling. I highly highly recommend it!!

March 17, 2022
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Reply from FlowChat

Thank you Mary! We love having you as a member!

Rated 4 out of 5 stars

Makes it simple to onboard appointment setters

Makes it simple to onboard appointment setters. My only problem is that I wish it was faster and it crashes often when loading "my leads" page.

March 17, 2022
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Reply from FlowChat

Thanks for your review James! We are reaching out to you directly to assist with this. It's an easy fix!

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Rated 5 out of 5 stars

Impressive tool, great results

This is an impressive tool, a must have for anyone doing prospecting and outreach, either solo or as part of a team. I loved it so much that I told all my friends about it and once they saw what it does they loved it too.

The support is brilliant, they helped every time I had a question and implemented feature requests in a matter of minutes sometimes.

March 17, 2022
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Reply from FlowChat

We are so glad you took advantage of our strategy calls and are thrilled with your results. Thank you for being you!

Rated 5 out of 5 stars

Flowchat has changed the way I run my…

Flowchat has changed the way I run my business... Sean, Chris & the enire Flowchat team over-delivers every single week, support, coaching calls, training is always helpful. Thank you I am Flowchater for Life

March 16, 2022
Unprompted review
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Reply from FlowChat

Thank you for being such an amazing and active member of FlowChat!

Rated 5 out of 5 stars

This software is amazing

Everything is in there. I have all the expert help I need to develop my sales pipelines. It's just amazing.

March 16, 2022
Unprompted review
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Reply from FlowChat

Alejandro!

We are so thrilled to have you apart of our community, and happy to support you on your pipelines. Thank you for leaving this review.

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