I had the most wonderful service. I ordered flowers for my daughter's birthday today but did not notice that the address for delivery was actually my address - completely my mistake. I spoke to Flow... See more
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Ordered some flowers for a friend following a bereavement - they didn’t deliver them despite paying £10 for next day delivery, and in the comments it just said “didn’t deliver for some reasons”. They... See more
Speaking personally, there is no other platform where I know the flowers are delivered perfectly in an incredibly elevated way (I love the packaging!). For every friend, celebration or big life moment... See more
Company replied
they have a workspace at the los angeles flower market.. no real florist is working there dont get bias by the images... flowers will never arrive in such conditions they litterallt scout the flower m... See more
Company details
Written by the company
The new way to buy & send flowers. FLOWERBX delivers fresh cut market flowers directly from the growers to your door. Now delivering across Europe and New York City.
Contact info
42 Gorst Rd, NW10 6LD, London, United Kingdom
- 0203 696 6969
- contact@flowerbx.com
- flowerbx.com
Replied to 57% of negative reviews
Typically replies within 1 week
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Good experience and stunning flowers
Good experience booking the flowers and updates on the day of delivery. They were a birthday gift and the flowers were stunning and loved by the recipient.

Reply from FLOWERBX
I have been a huge fan of Flowerbx for…
I have been a huge fan of Flowerbx for a few years. I bought the red daisy before and it was packed individually which made each flower look perfect. I absolutely loved the delicacy that Flowerbx brought to its customers. However, I got red daisy packed altogether as a bunch this time, which made half of them deformed. This is not a very satisfying purchase. But I did love all of my orders and my friends' gifts of Flowerbx to me before. Hope this feedback helps for the future development of Flowerbx. Thanks

Reply from FLOWERBX
Positive experience
Flowers arrived quicky - beautiful and just the right amount of open. Delivery driver friendly and interactive. Flowers looking amazing
The quality of the flowers !!!
The quality of the flowers !!!
Always fresh, reliable for sending a gift to know that each bloom will be in perfect condition and of the highest quality.
Delivery is also excellent with communication if there is a problem.
I have been a Flowerbx customer for a…
I have been a Flowerbx customer for a while and have always loved their flowers. However, this time I was dissapointed in my Peony bouquet. I emailed Flowerbx and the girls responded right away with a solution. A lovely fresh bouquet of a different rose was delivered promptly. The girls were very understanding and I was relieved to receive this kind response. I will continue being a Flowerbx customer.
Great quality and service
Great flowers delivered promptly on the agreed date. Very happy with the quality and service.
My daughter loved her get well Rosie Posies
My daughter loved the beautiful soft pink roses! They were beautiful delivered and made her get well a.bright one.

Reply from FLOWERBX
Absolutely stunning
Honestly the most gorgeous flowers I've ever sent.
Two friends said they were unbelievably beautiful and another friend was moved to tears.
Brilliant customer service support
Brilliant customer service support! Beautiful flowers received-Thank you.
Fresh flowers
Free vase is nice, just a lot smaller then it looked in the pictures. The peonies lasted about two weeks. A lot longer than the average flower shop on the high street / corner shop.

Reply from FLOWERBX
The quality is pretty good but our last…
The quality is pretty good but our last delivery had a couple of broken stems

Reply from FLOWERBX
Beautiful peonies delivered as a gift
Beautiful peonies delivered as a gift. Could not give any indication of delivery time which was a bit problematic. Wrong colour delivered but nonetheless very nice flowers.
Mixed experience with peony subscription
I had the peony subscription. Some weeks were stunning. Others had a few buds which never opened - disappointing for the price.

Reply from FLOWERBX
Mostly beautiful flowers…
Mostly beautiful flowers. Love how they are hand-tied and hand-delivered with a smile too! I’ve had better luck ordering the single bunches, as and when, than the 3 times I’ve had a flower subscription. The subscription bunches never seemed to be quite as good, or offer as much variety, so I won’t be doing that again (once was a lovely gift). Seems like a great idea but it felt like maybe they didn’t deliver their best flowers as you’d already paid etc. I may be completely wrong of course and just had some bad luck! But overall I do love you can choose the type of flower from a wide variety and it’s not like the mixed bunch from the average florist.

Reply from FLOWERBX
Paid for faster shipping but delivered late anyway
I paid for the fast shipping because it was a birthday and the delivery was completely by the end of the day (late afternoon) the receiver was not home (as I also wrote in the notes I wanted them to be shipped in the morning), so the flowers were not looking their best. Considering the fact that I have now been ordering flowers more than 4 times with this company I feel quite Disappointed

Reply from FLOWERBX
The quality of the flowers is just the…
The quality of the flowers is just the best and in fact I ordered them for myself !
Wonderful flowers and good service
Wonderful flowers
Wonderful flowers - even better than picture! Didn't think that would be possible :)
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