Found flowersdirect.ie on a web search & bought a little hay box of flowers for my sister who just lose her beloved doggie. Ordered in the morning around 7am. Paid with ApplePay and immediately rea... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Your Easter Tulips were very beautiful, delivered in good time, and your Customer Service was both professional and genuinely warm! My order had an issue which you resolved promptly and appropriately... See more
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Ordered flowers for the birth of my best friends daughter and accidently entered my billing address instead of the delivery address. Contacted the company (on a Sunday) and expressed my concern... See more
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Accidentally ordered the flowers to my house instead of my friend and they sorted this out for me instantly , delivered the flowers & balloon and sent me a picture of them at my friends door . They lo... See more
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Company details
Written by the company
Flowersdirect.ie is an online flower store that offers a delivery service throughout Ireland. At Flowersdirect.ie we have gained a reputation for the quality of our customer service delivering beautiful flower arrangements and our delivery service. On Flowersdirect.ie, customers can order flowers from a large selection of arrangements and bouquets. Each flower arrangement contains fresh cut flowers expertly hand-tied by experienced florists. At Flowersdirect.ie we provide flowers for all occasions and our website is easily navigated which makes finding the perfect bouquet simple. Flowersdirect.ie also provides flowers for corporate and social events, weddings, funerals, birthdays and anniversaries. At Flowersdirect.ie we also cater for different price ranges and bouquets are available for all budgets.
Contact info
Unit 2 St Anthony's Business Park, Clondalkin, Dublin 22, Ireland, D22 WY48, Dublin, Ireland
- +353 1 5253743
- customer.service@flowersdirect.ie
- flowersdirect.ie
4.0
Great
457 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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The flowers were beautiful.The delivery…
The flowers were beautiful.The delivery person forgot to give the chocolates.But contacted me and went back with them.Was very impressed and happy z👏
January 25, 2025
Reply from FlowersDirect.ie
Thank you kindly for your feedback, Sheila. We're delighted to hear you found the flowers beautiful. Our apologies for the initial oversight with the chocolates, but we're delighted that our delivery person made it right.
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Reply from FlowersDirect.ie
Thank you so much Justina!
ordered the flowers 10 days in…
I ordered the flowers 10 days in afvance and wondered was i ordering them too early?. But they arrived bang on the day for my sisters 50 th wedding anniversary.
December 27, 2024
Reply from FlowersDirect.ie
Thank you so much, Ann!
Thank you for the great service!
It was very easy to make the order and the flower bouget reached my friend's place very much on time and it looked exactly like in the photo- even more beautiful. Thanks for this great service!
December 27, 2024
Reply from FlowersDirect.ie
Hi Sibylle, thank you for leaving a review!
Reply from FlowersDirect.ie
Thank you Suzanne!
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Excellent customer service
Excellent customer service, value for money and exceptional staff especially Alyssa and Kath. Thanks ladies you were amazing!
December 27, 2024
Reply from FlowersDirect.ie
Yay! Thank you so much for sharing your feedback! :)
Flowers looked noting like what I…
Flowers looked noting like what I ordered, too much folage
December 28, 2024
Reply from FlowersDirect.ie
Hi Gerard, thank you for taking the time to leave a review. We are genuinely sorry to hear about your dissatisfaction with the service you received. Your feedback is incredibly valuable to us as we continuously strive to improve and provide the best possible experience for our customers. We will reach out to you through email so we can rectify the issue.
I have placed an order
I have placed an order, the bouquet was Ok(worth 80e?!?!- not really) there was meant to be delivered a box of chocolates too which it wasn't.
Emailed and informed, got email back saying they will look into it.
One week later and no update.
December 27, 2024
Reply from FlowersDirect.ie
Our apologies for the inconvenience caused Andreaa, we will reach out to you through email so we can rectify the issue.
Very fast delivery,customer service…
Very fast delivery,customer service very helpful,flowers fresh and beautiful
December 27, 2024
Reply from FlowersDirect.ie
Thank you so much, Mirela.
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The flowers arrived wilting
The flowers arrived wilting, limp and a couple of the roses were rotting from the inside. I ordered a birthday bouquet for my friend, they arrived 3 days late, looking like they had been in a van for 3 days!! I sent 3 emails with photos of the beheaded flowers, they did not acknowledge me or reply. What should have been a joyous event, just made me sad..... I do not recommend this company.
December 21, 2024
Unprompted review
Reply from FlowersDirect.ie
Hi Catherine,
We hope you are well today and thank you for sharing your feedback regarding your experience with us. First of all, please accept our sincerest apologies for the disappointing experience you had with your order. We completely understand how frustrating and upsetting it must have been, especially since it is for a birthday. We are very sorry for the delay and we will certainly look into this. We also double checked and one of our colleagues have responded to the email on December 21 at approximately 2:36 PM and we have also sent a follow-up email to resolve the issue.
Please rest assured that we take incidents like these very seriously. We would love the opportunity to make this right for you and we look forward to your response.
Once again, we apologise for any inconvenience caused and thank you for understanding.
Regards,
Eli
From Australia with love
I live in Australia and wanted to ensure my daughter in law received flowers on her actual birthday. Thanks to you she did and she loved them. Getting them delivered on the day was very important.
They were beautifully presented and value for money
November 25, 2024
Reply from FlowersDirect.ie
We're glad we made your daughter in law day's special through your gift with our beautiful flowers, Carmen.
Amazing service! Will order again
Amazing service, flowers looked amazing and lasted so long
November 25, 2024
Reply from FlowersDirect.ie
Thank you Emily for your wonderful feedback :)
I recently received a fab bouquet of…
I recently received a fab bouquet of pink roses, they lasted over two weeks, so I decided to purchase some for a friend, who absolutely loved them.
November 24, 2024
Reply from FlowersDirect.ie
Thank you so much for the positive review, Elaine! :)
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Nice people to work with
Nice people to work with , lovely flowers and delivered within one day . Great !
November 25, 2024
Reply from FlowersDirect.ie
Thank you so Vanessa!
Prompt delivery, delighted recipient
Prompt delivery, beautiful flowers, very happy recipient
November 25, 2024
Reply from FlowersDirect.ie
Yay! We are delighted to hear your positive feedback and thank you for sharing your experience with us :)
Great quality and service
Flowers direct have an easy to navigate webpage, secure payment, lovely quality flowers and gifts that arrived on time. My friend was delighted with the surprise.
November 20, 2024
Unprompted review
Reply from FlowersDirect.ie
Thank you so much Aine!
Website easy to navigate
Website easy to navigate. Service was very professional. And the flower where absolutely beautiful and lasted ages.
October 25, 2024
Reply from FlowersDirect.ie
Thank you so much for the positive feedback, Tanya :)
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Disappointing gift on two separate occasions
This is the second time I've received flowers from this company from separate friends. Both times the flowers have been browning at the edges, wilted and overall dissapointing. I appreciated my friends' kind gesture but felt dissapointed their money was spent on such poor quality flowers. Would really not recommend, local florists would 100% provide better quality bouquets as has been my experience anyway.
November 7, 2024
Unprompted review
Reply from FlowersDirect.ie
Hi Sara, thank you for taking the time to share your feedback, and we're truly sorry to hear about your disappointing experience with our flowers. We always aim to deliver the highest quality products, and it’s concerning to hear that your bouquets did not meet that standard. Please feel free to reach out to us directly at customer.service@flowersdirect.ie to rectify this.
The flowers were disappointing however!
We The flowers were disappointing, not very fresh and a very small bunch. Since then Flowersdirect have reached out and offered to replace which is very decent of them . I will review following this
October 25, 2024
Reply from FlowersDirect.ie
Hi Niamh, thank you for taking the time to share your feedback. We're sorry to hear that the flowers did not meet your expectations in terms of freshness and quantity.
We will reach out to you to rectify the issue.
Flowers were fabulous and card but the…
Flowers were fabulous and card but the 2 boxes of chocolates I ordered and paid for were never delivered
October 25, 2024
Reply from FlowersDirect.ie
Hi Noreen, thank you for taking the time to share your feedback. We're very sorry about the missing chocolates.
We will reach out to you to rectify the issue.
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