While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Sporting Goods Store

Information provided by various external sources

High-performance protection. All-day comfort. Style.


Contact info

3.6

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Worth the wait

Ordered mine 15/4, shipped 24/4 and delivered to me in the UK 18/05. Pretty much as stated on their website.

Good quality product. Notwithstanding stretchy neoprene, I am guessing it is medium to large in size. A bit too big for my 11 year old and a tight but pleasing fit on my 50 year old man face.

Would buy from them again.

+ quality
+ contact to check my order was genuine
- weird shipping

June 23, 2020
Unprompted review
Advertisement
Rated 4 out of 5 stars

Gray Mask With Valves

Ordered the mask in mid April and received it during the third week of June. Nearly everyone waits a long time for these sort of masks to be delivered. This mask fits my small face perfectly unlike a similar mask made of nylon. The fabric on the FLX mask is stretching. It is probably made of neoprene which seems to absorb sweat. Neoprene masks will serve us well during the summer. I am very satisfied with this product

June 23, 2020
Unprompted review
Rated 2 out of 5 stars

Un-Deliverable - Package declared dead

Due to shipping delays of nearly a month on top of the manufacturing delays; we sold our house in that time period and moved. Unfortunately the shipping service that is used did not allow the USPS to forward the package to our new address and the package was declared Dead/Undeliverable and was returned. FLX Customer service has been unwilling to respond with a phone call and is only available via email, and has stopped responding there as well. Looks like a good product, and the reviews are good, but good luck if you have a shipping problem getting any resolution.

June 18, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look