While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.0

Poor

TrustScore 2 out of 5

11 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.0

All reviews

(11)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Flying grace sent pants 4" shorter than…

Flying grace sent pants 4" shorter than I ordered. I documented it with pics. They replied with a what good quality their product was which had nothing to do with the issue. They offered me a 10% refund and suggested I Sell them to a friend!!! (I couldn't make this up. Bank of America VISA would nt back me up even after I sent the documentation,. BOA sent me a form letter saying I needed to have a "Third Party" merchant validate my claim. I canceled Bank of America VISA . Let the buyer be where!! Unfortunately "Flying Grace" will probably just change their name and continue to cheat people, IMHO !

July 15, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Another scam victim

Another scam victim. Ordered 2 pairs of trousers received 3 'gold' coloured belts!!!
Have emailed to try and sort this out but was told it would cost us more to send back. One email even suggested we could pass them on as gifts or sell them.

May 14, 2021
Unprompted review
Rated 1 out of 5 stars

I am the latest victim of flying grace…

I am the latest victim of flying grace they stole 81 dollars from me I ordered three pairs of paints never received there tracking states it been in Orlando fl for three weeks I honestly believe they are nothing but a online scam take my advice stay far far away if your experience is like mine they will take your money and you get nothing. They did offer me 3 dollars only not to write a negative review

May 5, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THEM…

If i could give a 0 star review I would. Horrible company to deal with. Received 2 pairs of pants they don't fit. Dealing with customer service is a nightmare. They offered me 10% refund on a $60 order. Then they offered me a 15% refund and asked for a positive review. Ummm no. I told them ro give me at least 75% that i understand shipping costs and what not. Nope they offered me 30% at the most. So i just got $17 something back from them for useless pairs of pants that dont fit or look like what i purchased. They are a scam company never purchase from Flying grace! I rarely do reviews bit ill put as many bad reviews for them as possible. They steal your money

April 28, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

HORRIBLE!

The pants I ordered took well over a month to arrive and when I did receive it - not even close to the right size. Literally could not get them over my thighs - I wear a size 34, i am guessing these were around a size 20...LOL They offered me 10% back and told me to give them to a family member. Seriously!

April 10, 2021
Unprompted review
Rated 1 out of 5 stars

Scammed Again!!

Scammed Again!!
I can't believe I fell for another Chinese scam company. I should have checked Trustpilot first!!
Don't believe their phony tracking site either. Just go directly to your credit card company and dispute the charges.

April 2, 2021
Unprompted review
Rated 1 out of 5 stars

this company is a total scam company

this company is a total scam company, ordered from them several weeks ago because it said "shipped from the USA" "shipped within 2 days of order placed" I'm almost two months from my order, still nothing, and the tracking info they sent me comes up as "invalid tracking number" which I have told them, and I keep getting a form letter from them thanking me for my business and not addressing anything I'm asking them. I paid with CC and paypal apparently is the one who processed it, and when I contact them about getting my money back, they tell me to log into my account. I do not have a paypal account.

March 24, 2021
Unprompted review
Advertisement
Rated 1 out of 5 stars

Awaiting an order placed several weeks…

Awaiting an order placed several weeks ago have been told automatically order despatched but still no order received this order was for aprox£50 I am a pensioner and cant afford to loose money like that but I guess they don't care who they rip off I'm very upset about this

March 22, 2021
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look