Flymedi Reviews 

2,243
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 149 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff and personal coordinators for being extremely responsive, answering all questions, and organizing every travel detail very smoothly. People note that medical professionals and support teams provide deeply attentive, patient, and comforting care throughout the entire medical journey. Though some reviewers noted challenges, a few people experienced difficulties regarding language barriers with hospital staff and a lack of post-treatment follow-up support. A few other people also felt that communication gaps, unexpected clinic arrangements, and unresolved issues created stressful situations during their recovery process.

What people talk about most

Staff

Consumers find staff to be exceptionally helpful, with reviewers frequently praising coordinators and... See more

Service

Reviewers highlight positive aspects of service, expressing deep appreciation for the exceptional care,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ayşenur provided excellent support during my stay. She was well-informed and able to answer my questions/find out information for me. She was extremely responsive and kept me updated at every stage. S... See more

Company replied

Rated 5 out of 5 stars

I must say that dealing with Solayman who was very efficient and responsive from fro the moment I made my I still inquiry was the thing that made me decide with confidence and with piece of mind. He... See more

Company replied

Rated 5 out of 5 stars

Everything was so well organised and I was informed about everything , I felt very cared for the entire time and even after I came back home. They did even more preliminary tests to me than they do... See more

Company replied

Rated 5 out of 5 stars

Ms. Matei did a superb job assisting me with obtaining a surgical date for Wansiri Hospital in Bangkok, Thailand. I did not make it easy for her, but with patience and understanding, Ms. Matei saw the... See more

Company replied


Company details

  1. Physician Referral Service
  2. also in
  3. Dental Clinic
  4. Medical Group
  5. Plastic Surgery Clinic
  6. Travel Agency
  7. Weight Loss Service

Written by the company

Flymedi is an innovative international healthcare platform that empowers individuals seeking exceptional medical care. Our platform offers a comprehensive range of services, allowing users to discover, compare, and connect with internationally accredited clinics and experienced doctors. Every year, millions of people travel abroad in search of high-quality yet affordable healthcare services, and Flymedi is here to meet that demand. We understand the importance of accessible and top-notch medical services, which is why we are dedicated to simplifying the healthcare journey for you. Through Flymedi, you gain effortless access to a global network of secure, affordable, and high-quality healthcare providers. We go the extra mile to ensure your medical experience is seamless and stress-free. Our all-inclusive medical tour packages encompass everything you need: from treatment options and accommodation arrangements to convenient transfers. With Flymedi, you can make informed decisions by reading genuine patient reviews and comparing clinics and doctors worldwide. Our mission is to empower you to take charge of your healthcare journey and make it an enriching and worry-free experience. Experience healthcare redefined, experience Flymedi.

Find the right doctor abroad!

Written by the company

We take care of everything!
We take care of everything so you don't have to worry. We prepare quotes, liaise with the clinics, provide a personal driver for ground transfers between the hotel, clinic, and airport, book your accommodation, and schedule your operation.
Patient-Centered Approach
Every decision we make is based on what is right for the patient. Once you reach out to us, you're no longer a patient, but you are family. And we take care of our own.
Full Transparency
Our team is well-trained to have a culture of openness. From the moment you engage in our services, we keep you informed every step of the way.
Affordable Rates
We have built a good rapport with our partner clinics and hotels across the globe. We can get you access to special deals and discounts that are not available to the public.
24/7 Support
Our team of healthcare consultants is always available anytime you need assistance. We will help you as we have helped thousands before.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

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4.7

All reviews

(2,243)

183 reviews in the last 12 months

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Rated 3 out of 5 stars

Aysenur is very kind and professional…

Aysenur is very kind and professional however it’s been a bit frustrating in the gaps of communication. As she is the only line of communication to the surgeon, I was depending on her to be responsive or provide information on what to do in the event of medical emergency.

July 28, 2026
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Reply from Flymedi

Dear Tasha,

Thank you for taking the time to share your feedback. We’re pleased to hear that you found Aysenur kind and professional, but we’re sorry to learn that parts of the communication did not meet your expectations.

We understand how important timely communication is, especially when you have concerns during your recovery. We appreciate you bringing this to our attention and will review your feedback with our team as we continuously work to improve our patients' experience.

If there is anything we can assist you with, please don’t hesitate to contact us via email or WhatsApp. We’d be happy to discuss your concerns further and see how we can help.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Seamless experience,

Seamless experience,

July 23, 2026
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Reply from Flymedi

Dear Kira Beth,

Thank you very much for your feedback. We’re delighted to hear that you had a seamless experience.

Your trust means a lot to us. If you ever need any support in the future, our team will be happy to help.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Süleyman & Alexandra!

Süleyman was an incredible support from the very beginning of my journey. He answered all of my questions promptly and provided detailed information about everything, including the payment quote and transfer arrangements, which made the process so much easier

Alexandra was also fantastic throughout my breast augmentation journey in Turkey. She was always available to help with any questions or concerns I had and provided constant support. She was kind, professional, and you could tell she genuinely enjoys what she does

I'm so happy I chose Flymedi. Having their support as a foreigner made the entire experience much less stressful and gave me confidence every step of the way. I would highly recommend them to anyone considering medical treatment abroad

July 23, 2026
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Reply from Flymedi

Dear Katrina,

Thank you so much for taking the time to share your experience. We’re delighted to hear that both Süleyman and Alexandra were able to support you throughout your journey and help make the process easier and less stressful.

It means a great deal to us that you felt informed, supported, and confident every step of the way during your breast augmentation journey. Your kind words about our team and your recommendation are truly appreciated.

Thank you for placing your trust in Flymedi. We wish you all the best and are always here if you need us in the future.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

The whole process dealing with Suelyman…

The whole process dealing with Suelyman Cakici has been fantastic.

July 14, 2026
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Reply from Flymedi

Dear Robert,

Thank you very much for your kind feedback. We’re delighted to hear that your experience with Süleyman was fantastic.

Your trust means a great deal to us, and we’re always here if you need any further support.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

Yes 5 stars everyone was great from the…

Yes 5 stars everyone was great from the beginning of the process to the end would definitely recommend thanks

July 16, 2026
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Reply from Flymedi

Dear Mark,

Thank you very much for your wonderful feedback. We’re delighted to hear that you had a great experience from the very beginning to the end of your journey.

Your recommendation means a lot to us. Thank you for trusting Flymedi, and we wish you all the best.

Warm regards,
The Flymedi Success Team

Rated 5 out of 5 stars

She was so helpful in getting me all…

She was so helpful in getting me all the resouces and informarion I needed. She was also super flexible and understanding.

July 9, 2026
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Reply from Flymedi

Dear giavanna,

Thank you so much for taking the time to share your feedback with us. We are genuinely happy to hear about the positive experience you had during the planning stage of your journey.

Organizing a medical journey requires clear guidance, and knowing that Yagmur was so helpful in getting you all the resources and information you needed means a great deal to our team. We are glad that her flexibility and understanding helped you feel supported and comfortable right from the start. Providing that peace of mind is exactly what we aim for.

We truly appreciate your valuable trust in Flymedi, and we look forward to continuing to support you and ensuring a smooth experience ahead.

Warm regards,

The Flymedi Success Team

Rated 5 out of 5 stars

Ms Matei exceeded my expectations…

Ms. Matei did a superb job assisting me with obtaining a surgical date for Wansiri Hospital in Bangkok, Thailand. I did not make it easy for her, but with patience and understanding, Ms. Matei saw the task through to a very successful completion. I heartily recommend her to others seeking such remote services. Thank you! V/R Mark A. Reyes, R.N., U.S. Navy (Ret.)

July 3, 2026
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Reply from Flymedi

Dear Mark A. Reyes,

Thank you so much for taking the time to share your experience with us. We are genuinely happy to hear that Ms. Matei did a superb job assisting you and that everything was brought to a very successful completion.

Organizing a surgical date from a distance involves a lot of moving parts, and having a patient, understanding coordinator makes a significant difference. Knowing that Maria’s dedication helped guide you through the process seamlessly and comfortably means a great deal to our entire team. Providing this level of reliable support and clarity for Wansiri Hospital in Bangkok is exactly what we strive for.

We truly appreciate your hearty recommendation and your valuable trust in Flymedi. We wish you continuous health, a smooth continuation of your journey, and all the very best.

Warm regards,

The Flymedi Success Team

Rated 4 out of 5 stars

I had such a good time with flymedi 2…

I had such a good time with flymedi 2 special person that I really want to thanks from the bottom of my heart is safek and Elizabeth. They are two 1trustworthy person and it's so easy to communicate with them. Overall the staff at the hospital was OK but due to language barrier it made it complicated. Dr Volcan was the best too everything went out so smoothly. Once again THNKS from the bottom of my heart to all the staff of flymedi. Special THNKS again and again and again to Safek and Elizabeth who really make my stay a success. You are the best guys
Regards Sophie

June 29, 2026
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Reply from Flymedi

Dear Sonia Lebrun,

Thank you so much for taking the time to share your experience with us. We are genuinely happy to hear that you had such a good time during your journey and that Safak and Elizabeth were able to make your stay a true success.

Knowing that you found them so trustworthy and easy to communicate with means a great deal to our entire team. We are also incredibly proud to hear your kind words about Dr. Volcan and that everything went out so smoothly under his care.

We truly appreciate your honest feedback regarding the hospital staff and the language barrier you experienced. Providing a seamless, comfortable, and clear experience is very important to us, and we are always looking for ways to better support our international patients through every stage of their medical travel.

Your heartfelt thanks and your valuable trust in Flymedi are the greatest rewards for our efforts. We wish you continuous health, happiness, and a beautiful path ahead with your results.

Warm regards,

The Flymedi Success Team

Rated 5 out of 5 stars

My experience made it great because my…

My experience made it great because my agent mr. Safak is a really nice and seriös lovely person an he have a lot of patient with me because i am a exhausting patient because i often do not hear my phone or i am not understand soweit things or i am ask feeling like 100 time the same qustion, but for him it is no problem and he neuer gets angry or bad about this. I dont want do this, this is the truth but i know me and i must say, and that is not really good about my charaktere but i hohe it get better with the time 😅 And Mr. Safak ansers me all my questions and he know how i feel and what i need and want. So i have a really good Feeling about the breast Operation and thanks a lot the holy Flymedi team and my lovely agent mr. Safak 🙏😇🥰

July 2, 2026
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Reply from Flymedi

Dear Bianca Herb,

Thank you so much for taking the time to share your heartful experience with us. We are genuinely happy to hear about the deep level of comfort and support you found during the preparation stage of your journey.

Deciding on a breast operation is a significant and deeply personal journey, and it involves many questions and emotions. Knowing that Mr. Safak’s exceptional patience, kindness, and professional approach made you feel completely understood and reassured means a great deal to our entire team. Providing a space where you feel safe to ask anything, fully heard, and genuinely cared for is exactly what we strive for.

Your beautiful trust in Flymedi and Mr. Safak is the greatest reward for our efforts. We look forward to continuing to stand by your side and ensuring you have a smooth, supportive, and comforting experience throughout the rest of your process.

Warm regards,

The Flymedi Success Team

Rated 5 out of 5 stars

Exceptional 5 Star Support!

I have had a great experience working with my surgery coordinator, Suleyman. He has been incredibly helpful, responsive, and professional. He has also made the entire process much less stressful by helping me book my surgery date, explaining what I need to do before and after the operation, and answering all of my questions promptly. His communication has been excellent, and I feel supported and well-informed.

June 16, 2026
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Reply from Flymedi

Dear Muika,

Thank you so much for taking the time to share your experience with us. We are genuinely happy to hear that you had such a great experience working with your surgery coordinator, Suleyman.

Organizing a medical procedure involves many details, and knowing that Suleyman has been incredibly helpful, responsive, and professional means a great deal to our team. We are glad that his guidance in booking your surgery date, explaining the pre- and post-operation steps, and answering all your questions promptly helped make the entire process much less stressful. Ensuring you feel fully supported, comfortable, and well-informed is exactly what we strive for.

We truly appreciate your valuable trust in Flymedi. We look forward to continuing to support you and ensuring a smooth, reassuring experience ahead throughout your journey.

Warm regards,

The Flymedi Success Team

Rated 4 out of 5 stars

Booking Process

Booking Process was timely. Maria was quick and consistent with her replies.

June 27, 2026
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Reply from Flymedi

Dear MarQuetta,

Thank you so much for taking the time to share your feedback with us. We are genuinely happy to hear that your booking process was timely and that Maria provided quick, consistent replies.

We understand that organizing a medical journey involves many moving parts, and having a reliable contact person makes a significant difference. Knowing that Maria’s dedication and responsive communication helped keep everything smooth and on schedule means a great deal to our entire team. Providing this level of clarity and consistent support from the very first step is exactly what we aim for.

We truly appreciate your trust in Flymedi. We look forward to continuing to support you and ensuring a smooth, reassuring experience ahead.

Warm regards,

The Flymedi Success Team

Rated 5 out of 5 stars

Clear booking process and guidance…

Clear booking process and guidance throughout.

June 16, 2026
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Reply from Flymedi

Dear Mr Henry,

Thank you so much for taking the time to share your experience with us. We are genuinely happy to hear that the booking process and guidance have been completely clear for you throughout your journey.

Organizing a medical journey involves many important details, and ensuring you feel fully informed, comfortable, and well-guided at every single stage is always our top priority. Knowing that Gulim’s dedication and support helped provide this seamless experience means a great deal to our entire team.

We truly appreciate your valuable trust in Flymedi. We look forward to continuing to support you and ensuring a smooth, reassuring experience ahead.

Warm regards,

The Flymedi Success Team

Rated 5 out of 5 stars

Angela was fantastic in her approach…

Angela was fantastic in her approach towards my needs. She explained everything in detail to me and made me feel a lot more confident in me making a booking.

June 16, 2026
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Reply from Flymedi

Dear Ian,

Thank you so much for taking the time to share your experience with us. We are genuinely happy to hear about the positive experience you had during the planning stage of your journey.

Knowing that Angela was fantastic in her approach to your needs and that she explained everything in detail means a great deal to our team. Making a commitment to a medical procedure requires a lot of trust, and we are glad that her detailed guidance helped you feel much more confident in making your booking. Providing that clarity and reassurance at every step is exactly what we aim for.

We truly appreciate your trust in Flymedi, and we look forward to continuing to support you throughout the rest of your experience.

Warm regards,

The Flymedi Success Team

Rated 5 out of 5 stars
Flymedi logo

Reply from Flymedi

Dear Dumitru-Sebastian,

Thank you so much for taking the time to share your feedback with us. We are genuinely happy to hear that you had such a positive experience and that you hold our team in such high regard.

Knowing that Maria’s dedication and guidance helped make your medical journey a success means a great deal to all of us. Providing a smooth, reliable, and reassuring experience at every step of the process is always our top priority, and your kind words are the greatest reward for our efforts.

We truly appreciate your valuable trust in Flymedi, and we wish you continuous health, happiness, and all the best in your future endeavors.

Warm regards,

The Flymedi Success Team

Rated 5 out of 5 stars

Helpful

Helpful, polite and respectful

June 18, 2026
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Reply from Flymedi

Dear patient,

Thank you so much for taking the time to share your experience with us. We are genuinely happy to hear that you found our communication helpful, polite, and respectful.

When organizing a medical journey, feeling supported by a caring and attentive partner makes a significant difference. Knowing that Safak’s dedication and guidance helped create such a positive impression means a great deal to our entire team. Providing this level of comfort and mutual respect at every stage is always our top priority.

We truly appreciate your valuable trust in Flymedi, and we wish you continuous health, happiness, and all the best in your future steps.

Warm regards,

The Flymedi Success Team

Rated 5 out of 5 stars

Deep Plane Facelift

I had a Deep Plane Facelift,Blepharoplastie and Necklift with Dr. Ozge Ergun,organised by Flymedi,at 03.06.2026.
The Team from Flymedi is very professional and they organised all very well.
I am very satisfied.

June 16, 2026
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Reply from Flymedi

Dear Johann,

Thank you so much for taking the time to share your experience with us. We are absolutely delighted to hear that you are very satisfied with your Deep Plane Facelift, Blepharoplasty, and Necklift journey.

Combining these procedures is a significant decision, and knowing that our team organized everything seamlessly for your treatment on June 3rd, 2026, means a great deal to us. It is wonderful to hear your kind words about the professionalism of Flymedi, and we are proud that Alexandra’s coordination and the exceptional care provided by your surgeon, Dr. Özge Ergün, helped you feel entirely safe and well-looked after.

We truly appreciate your valuable trust in us. We wish you a smooth, comfortable continuation of your healing process and a future filled with confidence with your wonderful results.

Warm regards,

The Flymedi Success Team

Rated 5 out of 5 stars

Angela is so helpful and kind

Angela is so helpful and kind. She answers all my questions and concerns she is a godsend.

June 16, 2026
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Reply from Flymedi

Dear Samantha,

Thank you so much for sharing your experience with us. We are genuinely happy to hear how much comfort and support you found through your communication with Angela.

Planning a medical journey involves many details, and knowing that Angela has been by your side to answer every single question and ease all your concerns is incredibly rewarding for our team. Providing that level of dedication, empathy, and continuous guidance is exactly what we strive for at every step of the process.

Your trust in Flymedi means a great deal to us. We look forward to continuing to support you and ensuring you have a smooth, reassuring experience throughout the rest of your journey.

Warm regards,

The Flymedi Success Team

Rated 5 out of 5 stars

Very grateful I found FlyMedi!!

Very grateful I found FlyMedi!!! A coordinator contacted me and gave me a quote with options for a few different doctors, answered my hundred questions before booking, organized everything for me, and never pressured me into anything. Then I got an in-person coordinator when I arrived in Turkey and she met me everywhere, translated, answered my questions, and made me feel way more comfortable being alone in a foreign country. She got slightly slower at responding after my surgery was over but she was still great and I’m grateful for all their help!

June 3, 2026
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Reply from Flymedi

Dear Haley Kimbrough,

Thank you so much for taking the time to share your journey with us. We are genuinely happy to hear how supported and comfortable you felt from the moment you first contacted Flymedi until your recovery.

We know that traveling alone to a foreign country for a surgical procedure is a significant decision. Hearing that your coordinator answered all your questions without any pressure, and that your face-to-face coordinator in Turkey was by your side to translate, guide, and ease your mind everywhere you went, means a great deal to our team. Providing that physical and emotional reassurance is exactly what we aim for.

We also appreciate your gentle feedback regarding communication speeds during the post-surgery phase. We always strive to balance our care equally at every stage, and we will take your words close to heart to ensure our follow-ups remain as prompt as possible.

Thank you for trusting us to be a part of your journey. We wish you a healthy healing process and a future filled with confidence and joy with your results.

Warm regards,

The Flymedi Success Team

Rated 5 out of 5 stars

Maria has been amazing

Maria has been amazing. I am so happy and comforted that Maria is here with me on this journey. She has helped me with all my questions, getting the doctor to meet with me via WhatsApp, booking my hotel, ensuring I am happy with the choice. I know I can count on her. Thank you Maria. 💕 ✨🙏🏼

June 11, 2026
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Reply from Flymedi

Dear Rumman Usman,

Thank you so much for sharing your journey with us. We are genuinely happy to hear that Maria has been able to support and guide you through the planning stages of your medical travel.

We understand that organizing a procedure abroad involves many details, and it means a lot to know that her dedication—from addressing all your questions to facilitating the WhatsApp consultation with your surgeon and arranging your hotel—has helped you feel completely comforted and reassured. Ensuring you feel confident and fully satisfied with every choice before your journey begins is exactly what we aim for.

Your trust means a great deal to our team. We look forward to welcoming you and continuing to provide a smooth, supportive experience throughout the rest of your process.

Warm regards,

The Flymedi Success Team

Rated 5 out of 5 stars

Didem was such an Angel

Didem was such an Angel, she helped me with everything and was so patient and kind!

June 1, 2026
Unprompted review
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Reply from Flymedi

Dear Consumer,

Thank you very much for taking the time to share your lovely experience with us. We are genuinely touched by your kind words about Didem.

Our goal is always to guide our patients with maximum empathy and care throughout their medical travel, and knowing that Didem was able to assist you with everything while remaining so patient and kind means a great deal to our entire team. Having a supportive partner by your side makes a significant difference during such important milestones, and we are so glad you felt beautifully taken care of.

We truly appreciate your trust in Flymedi, and we wish you continuous health and a wonderful path ahead with your results.

Warm regards,

The Flymedi Success Team

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