Flysky9 Reviews 156

Shea is very patient under very stressful situations.

He was not only understanding of my situation but excellent in resolving my issue. Def 5 stars.

Shea is an extraordinary flight advisor! She has helped my husband and I continually as we have booked our trip and worked thru various issues EWR - Geneva and return. She has bent over backwards to assist us and even remembers our names and flights from one of our calls to the next over time. We recommend that every one possible be exposed to her. She will help in a very constructive, open and honest way!

Being able to feel like someone in the background was working, just as hard for me as I would be for myself really makes the difference. Patient, accessible, engaged and receptive to my needs! My flight plans changes, my husband, my pet, and my plant, were taken into consideration.
The professionalism and customer service is priceless. We don’t get it like this anymore so thank you thank you and thank you for being there, but also putting up with my, crazy personality!
The Jacks

The best experience I could imagine.

Shea was so polite, helpful and very patient with me. She answered all my questions and got me the results I needed. I would highly recommender her to others. She was terrific. I am very happy, Thank you so much.

excellent customer service, problem solving, helpful

Addie was so incredibly patient and stayed with us throughout the entire process
We are very happy with his professionalism
Rich and Troyce Thome

I tried calling American Airlines but landed with Flysky9. They are a third party I got to know after the call ended but. Initially was scared but the way they treated me was so comforting. I gave them my credit card and they never miss used it. Rather they had an option to send me an invoice with a payment link too.

The tickets they sold were with amazing benifits.

I highly recommend flysky9 to my family and friends

Working with flysky9 agent was amazing. They solve every travel related problem so efficiently.
I had a complicated itinerary to prepare but their professional consultation and advice made it very very very simple and saved me a lot of money

Addie Brown did a great job for us. We had to cancel a trip because of Covid and had to get tickets to FL. Addie helped us so much. Thank you Addie for being such a great help. Lynda and Jim Coyle

"processing fees" for using e-credits, pretended to be Delta (without saying it tricky jerk) and will not refund me my credits since they have been used. If you see the skyfly9 hang up and try calling the direct airline. SAVE YOUR E-CREDITS and money! I am left feeling devastated and hurt by being misled. The hidden travel agent "Rani" raised his voice at me multiple times causing me to cry and pressured me to sign the contract.

Update: Called Delta and found out my call was intercepted by this scam. When I asked Flysky9 for a refund they told me to remove this bad review.

I worked with Eddie Brown... he was courteous and went thru great lengths to help accommodate my wife's medical needs and also provide the wheelchair services we would need. Thanks again!!!!

I clicked on what I thought was AA customer service number via a Google search. I didn't realize that it went to a third party. They first tried to charge me taxes (which they shouldn't have), then somehow all of my AA credit was not in my AA account. When I asked when it would be returned to my account, NO RESPONSE. I got texts saying it was an Ecredit but absolutely no emails to support any of the transactions.
AA was able to find my credit & issue my tickets. I had to pay NOTHING extra to AA while this company tried to charge my credit card over $700!
(edited on 7/7/23 to note that AA resolved the issue)

Customer representative flysky 9 Addie Brown was excellent in understanding and completing my Atlanta to Houston Hobby round trip reservations. His English was superb. Thorough and fluent conversation. He was pleasant to converse with for my booking!

I was recently struggling with changing my flight plans. I was in a foreign country and needed help fast. Addie Brown was fantastic. I was in a panic and unable find a path for my flight. Once Addie took over he assured me it was not problem. He immediately got to work and was able to find a flight for me quickly. I highly recommend Addie. He was professional and patient. I will be using Addie in the future and highly recommend him to anyone in a crunch while traveling!

Sheldon was really great! Very helpful and accommodating. He was excellent.

The language was very positive and amicable. Sheldon was fully aware how long the call was taking and tried to make both parties feel affirmed. He didn't depart from the call until all questions were answered and was very patient with me as I retrieved the information I needed to ensure this reservation change was in my best interest.

Sheldon was a great customer service representative. He answered all my questions quickly and proffesionally.