Flywithskylink Reviews 

6
•
TrustScore 3 out of 5

3.0

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3.0

Average

TrustScore 3 out of 5

6 reviews

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No recent history of asking for reviews

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3.0

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(6)

6 reviews in the last 12 months

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Rated 5 out of 5 stars

Adding my 2 cents

Adding my 2 cents. I'm a student pilot but I don't own a PC all I got is a Ps5. I had been looking for an app of some sorts to practice my comms and I found Skylink. I was a little confused at first but the owner is very helpful and very quick to fix stuff. I had an issue where the atc wouldn't recognise what I was saying and 2 days later they pushed an update and it was fixed, not only that but the keep adding stuff that makes it a much more close to real experience. before voices sound like If you were talking with someone in discord and now it sounds like the real thing , the radio "interference sound" and everything.

So it's worth getting it in my opinion mostly for the constant updates, improvements and superb support they have! Have fun!

September 17, 2026
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

This company should be should be avoided at all costs. I purchased the £29 bundle and none of it worked. I emailed them within 5 minutes to explain the situation, ask for a refund and delete my account to end my access. They replied saying they don’t offer refunds because Australian consumer law is different to UK law and there’s no 14 day cooling off period. I should have checked the many negative reviews before buying this, because it seems the reason they are refusing to refund me (despite supplying me with utter trash) is because they aren’t making any money. Avoid.

August 9, 2026
Unprompted review
Flywithskylink logo

Reply from Flywithskylink

Hi Graeme,

We’re disappointed to see this review as it leaves out some important context from our correspondence.

You contacted us shortly after purchase and we responded promptly. However, the issue you reported was not that “none of it worked.” You had successfully accessed SkyLink and loaded a flight. You advised us that the previous flight/session remained displayed when you wanted to start a new one.

We explained that this appeared to be locally stored session/browser data on your device and offered troubleshooting to resolve it. We offered assistance on three separate occasions. You ultimately advised us that you did not want to undertake the troubleshooting because you no longer wanted the product.

We also explained that SkyLink is a once-off digital purchase, not a subscription, so there was no ongoing account or recurring payment to cancel.

Our refund policy is clearly published on our website and does not remove any statutory consumer rights. We did not simply refuse assistance or tell you that Australian law allows us to ignore UK customers. We repeatedly offered to investigate and resolve the issue you reported.

You are absolutely entitled to share your experience and opinion. However, we feel it is important that prospective customers also have the full context, particularly when a review states that the product did not work while omitting that troubleshooting was repeatedly offered and declined.

We retain the complete correspondence relating to this matter and are happy to provide it to Trustpilot or any relevant consumer authority if required.

SkyLink

Rated 1 out of 5 stars

Honestly its just absolute garbage

Honestly its just absolute garbage. As an actual Pilot this is genuinely painful to use. Please do not buy this

Also please note that this false claim saying I never purchased a product It has been reported to Trustpilot, my order number is #10347

This just shows that this company cannot be trusted.

July 25, 2025
Unprompted review
Flywithskylink logo

Reply from Flywithskylink

We have checked our complete customer and order records and can confirm that this individual has never purchased SkyLink.

As there is no transaction or customer record associated with this reviewer, the experience described here cannot be matched to any use or purchase of our product.

This review has been reported to Trustpilot accordingly.

Rated 5 out of 5 stars

Fun & Great Service

Im new to all this and have found it very interesting and fun setting up the Skylink ATC. It's definitely much better than standard MSFS ATC and heaps more interactive. Regarding customer service......awesome. I got stuck and had a question, emailed support and got a reply within minutes and their advice fixed my issue. I'm not saying they're going to be able to answer everyone as fast as that, but I'm impressed so far. Once I've had some practice I will get a subscription. Cheers

June 4, 2026
Unprompted review
Rated 1 out of 5 stars

Be careful with SkyLink MSFS addons

I purchased a MSFS2020 addon package from SkyLink on 23/01 for 99 USD.

The product was advertised as an immersive experience, but in reality it feels extremely limited compared to what was promised. For the price paid, the content and functionality do not match the expectations created by the advertising.

I also experienced an unresolved issue regarding a currency conversion difference that was supposed to be refunded.

I tried contacting support multiple times and even sent a formal complaint over a week ago, but I received no response at all.

At this point, I have lost confidence in the company and have initiated a payment dispute with my card provider, while also preparing formal complaints through consumer protection channels.

I would strongly advise potential customers to be cautious and carefully evaluate what is actually being offered before purchasing.

January 23, 2026
Unprompted review
Flywithskylink logo

Reply from Flywithskylink

We have checked our complete transaction and customer records and can confirm that this individual has never purchased SkyLink.

There is no record of the claimed $99 purchase, currency conversion issue, refund, support correspondence or payment dispute described in this review.

As these claims cannot be matched to any customer or transaction in our records, this review has been reported to Trustpilot accordingly.

Rated 1 out of 5 stars

Avoid. Took my money and ran

Purchased the atc coach so I could learn how to vatsim. Followed all the instructions on installing it. I put my activation key in along with the airport information and my simbreif id. And then it froze. I saw them on tiktok and wrote to him live and I was blocked by him for saying its broken. I then made a video and put it on YouTube as unlisted and sent them the link via the website. Their response was its 10pm in Australia they have seen the video and will deal with it in the morning to send me a patch. No patch given. Emails requesting an update are going unanswered. Definitely avoid this product. He thinks he can take my money and run. Paid with credit card so im going to claw it back.

March 28, 2026
Unprompted review
Flywithskylink logo

Reply from Flywithskylink

We have checked our complete customer, order and support records and can confirm that this individual has never purchased SkyLink.

There is no record associated with this reviewer of the claimed ATC Coach purchase, support requests, video submission or subsequent correspondence described in this review.

As the experience described cannot be matched to any customer interaction in our records, this review has been reported to Trustpilot accordingly.

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