FMG Repair Services - Accrington Reviews 14

TrustScore 4.5 out of 5

4.4

Burnley Road, BB5 5TX Accrington, England, GB


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See what reviewers are saying

Rated 5 out of 5 stars

From the begining to the end FMG repair services were excellent. The customer service lady on the phone was helpfull and polite, as well as people who collected and brought my car back to me. They ra... See more

Rated 3 out of 5 stars

The work is self carried out on my vehicle seems good, however as a service, they fell well short of what I’d considered a good service to be. They took my car in (for minor front end damage) and had... See more

Rated 5 out of 5 stars

Excellent service and all round very professional. All staff were very friendly and efficient. Would definitely advise others to use.

Rated 4 out of 5 stars

I gave them four star, not the five as it had to go back in And I had to mention a few things, but it’s all amazing now ….. Didn’t know why they didn’t do it in the first place They must be rushed... See more


Company details

  1. Car Repair and Maintenance

Written by the company

Dealing with over 4,000 repair incidents per week. FMG Repair Services is the leading and largest, comprehensive automotive repairer in the UK. With 70 equipped Repair Centres nationwide, Mobile Repair, Glass Repair and Replacement service FMG Repair Services boasts one of the broadest range of repair solutions and services in the industry today.


Contact info

  • Burnley Road, BB5 5TX, Accrington, England, United Kingdom

  • 01254 875555

4.4

Excellent

TrustScore 4.5 out of 5

14 reviews

5-star
4-star
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1-star

No history of asking for reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Thank you FMG Luton.

Thank you FMG Luton.
From start to finish they kept me informed of the work they were doing. My replacement car arrived on time and was clean. Great service.
B Davis

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Suzuku vitara

From the begining to the end FMG repair services were excellent. The customer service lady on the phone was helpfull and polite, as well as people who collected and brought my car back to me. They rang me each time to let me know they are coming. They've repaired my car very quickly, just over one week. I can't fault them in anything. I would highly recommend them.

May 11, 2026
Unprompted review
Rated 5 out of 5 stars

Good , reliable company. Head Office did not give accurate information when I rang the given number, but the Accrington branch had facts at their fingertips.

From start to finish, I was kept informed of progress.
All staff were friendly, knowledgeable and helpful. I did not, of course, deal directly with the people doing the repair but I am impressed with their efforts. There is no sign at all of the damage. The cost was not prohibitive . I was provided with a courtesy car which was as like mine as they could. The repair was perfect. Hats off to all involved.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

FMG Accrington fantastic!

Can't praise FMG Accrington enough! Handled my repairs to my Toyota Yaris professionally and swiftly. Knowledgeable, helpful and friendly staff nothing is too much trouble. Carried out my repairs to high standard and even valeted my car! From start to finish I can't fault them at all- was kept up to date at each stage! Highly recommend them. AR

January 8, 2026
Unprompted review
Rated 3 out of 5 stars

The work is self carried out on my…

The work is self carried out on my vehicle seems good, however as a service, they fell well short of what I’d considered a good service to be. They took my car in (for minor front end damage) and had it 2 week before they even looked at it, for which they then had it another 2 weeks to carry out the repair. The curtesy car provided was welcomed and although very small it served the purpose, But came with the usual “return full and clean” to which I expected the same in return (mine went clean and fully charged). However my car was returned with less than 30miles of charge left in the battery and although a bucket of water had been thrown over the outside the inside hadn’t been touched.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Car repair - Grimsby

FMG Grimsby I could not select.

Scraped the side of my Mini on the entry to my driveway. Most of the communication was through email or with the odd phone call. Was kept up to date throughout. Loan car was dropped off when my car was collected. Was over Christmas and New Year but was done efficiently and you would never know it had been scraped. Very happy with the company and friendly staff.

January 11, 2025
Unprompted review
Rated 4 out of 5 stars

Great paint job


I gave them four star, not the five as it had to go back in And I had to mention a few things, but it’s all amazing now ….. Didn’t know why they didn’t do it in the first place They must be rushed off their feet because the paint job they done was fantastic etc .

January 16, 2025
Unprompted review
Rated 1 out of 5 stars

Dodgy company take over a month to…

Dodgy company take over a month to reply and tell you it's not insured. Yet my steering rack became faulty after driving through water, they say that's wear and tear do not use Tesco they use these cowboys

December 6, 2024
Unprompted review
Rated 5 out of 5 stars

My car was collected on time and was…

My car was collected on time and was fixed within a matter of a few weeks. I received updates along the way to keep me informed and then it was dropped back off to myself all looking brand new again. The whole process has been fantastic and I am really happy with the service I received. Highly recommend.

November 12, 2024
Unprompted review
FMG Repair Services - Accrington logo

Reply from FMG Repair Services - Accrington

Thank you for taking the time to write us this review Jessica!

FMGRS Online Team

Rated 5 out of 5 stars

Came on time to pick up and deliver the…

Came on time to pick up and deliver the van on completion. Kept me informed. Vehicle came back in excellent, very clean condition

July 5, 2024
Unprompted review
FMG Repair Services - Accrington logo

Reply from FMG Repair Services - Accrington

Thank you for taking the time to write us a review Simon!

FMGRS Online Team,

Rated 5 out of 5 stars

All the Good people at FMG…Hull

I was sent to FMG in Hull by my insurance company after some one had got to close to my car & put some nasty scratches & damaged it .
On arrival at FMG Hull a gentleman told me what he was going to do with the car & I had compleat confidence in chap as he new what he had to do
FMG in Hull contacted me re.picking up my car ,when the car had gone they in I was fully informed all the time the car was a way & on completion the car was brought back
to my home fully restored & cleaned
I could not speak more highly of the
Company FMG Hull from the ladies
in the office to the men who did the
work on my car I could with no problem give them a 5 star rating 👌
Thanks for giving me the opportunity
To thank you all Dennis Cooper

March 28, 2024
Unprompted review
FMG Repair Services - Accrington logo

Reply from FMG Repair Services - Accrington

Hi Dennis,

Thank you for taking the time in writing this review!

We are delighted in knowing you were satisfied with your recent experience with us.

Kind Regards,

FMGRS Online Team.

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