Focused Technology Reviews 

565
TrustScore 3 out of 5

2.8

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Rated 1 out of 5 stars

I purchased a screen which came in their own packaging. The order I made was an error because I ordered the wrong kind (completely my fault). So I returned it using the instructions from their custome... See more

Rated 5 out of 5 stars

A while back, our church was looking for a new computer projector. We meet in a gym so had specific needs in terms of brightness, projection angles, image size, and distance to the projector, because... See more

Rated 1 out of 5 stars

They advertised an item for about 10% less than other retailers. But a few days after I ordered it (and they took my payment) they cancelled the order without ANY communication whatsoever. I had to f... See more

Rated 1 out of 5 stars

I ordered an Optoma HD 146X projector from this seller but received a product that doesn't have any model information, nor menu. Functions that 146X has do not exist in the product I received. Many ke... See more

Company replied

Company details

  1. TV store
  2. Electronics Store

Information provided by various external sources

Focused Technology is a leading retailer of audio visual products, serving educators, business professionals, military personnel, religious organizations and home theater enthusiasts through out the world. Focused Technology has been serving the audio visual market since 2000. Our sales professionals have years of industry experience and we will use that experience to help you find the right equipment at the very best value. Additionally, we maintain partnerships with all of the major manufacturers. Frequent meetings with our manufacturers and continuous training of our sales staff ensures that our projector experts are familiar with new product releases and the latest technology.


Contact info

2.8

Average

TrustScore 3 out of 5

565 reviews

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No recent history of asking for reviews

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Hasn’t replied to negative reviews

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2.8

All reviews

(565)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Responsive Customer Service

Excellent, Responsive Customer Service. Thank you for always responding so promptly to our varied questions and requests for support!

September 3, 2020
Unprompted review
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Rated 5 out of 5 stars

Great company

I purchased an infocus projector and was very please with the quality. The projector has excellent brightness and image details. I would definitely recommend them.

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

GREAT customer service. Timely shipping!

I bought a projector here and it was back ordered (from many companies). Turns out, backordered here too. However, a representative reached out to me and explained the situation. He then inquired as to how I would be using the projector. After a few prompt emails back and forth, he set me up with a comparable (in price) projector that fit my needs even better. I am so happy with my purchase. Will definitely do business again and advertise for this company!

August 26, 2020
Unprompted review
Rated 5 out of 5 stars

I called focused tech to find a…

I called focused tech to find a projection screen that had been sold out everywhere for quite some time. The person I spoke with on the phone was very helpful. In fact, when he told me that the specific item wasn't available, he let me know that a nicer version was available and the price was cheaper than what I was going to pay on other websites.
The screen has been great so far. Only minor complaint is that the frame is advertised as all aluminum, which it is. But the fasteners are not. I left it out overnight and found some rust at these locations.

August 25, 2020
Unprompted review
Rated 5 out of 5 stars

Very happy everything was delivered as…

Very happy everything was delivered as it was supposed to be. We did not open the products yet as our condo is still under construction so we can’t say how the product worked but as far as service, customer service and delivery I will give them five stars

August 25, 2020
Unprompted review
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Rated 5 out of 5 stars

I could not be more pleased with…

I could not be more pleased with Focused Technology. Without going into the details I can tell you they went above and beyond (pardon the cliché) to help me get the equipment I was looking for. My prospects did not look good for availability but they told me there was one thing they could try. They tried, they succeeded and I received what I was looking for in short order.
I will not hesitate to commend their customer service crew and suggest to you that if you think they might be worth a look, I say do it. They knocked it out of the park for me. Thanks again to Focused Technology.

August 19, 2020
Unprompted review
Rated 4 out of 5 stars

My only complaint was that my item was…

My only complaint was that my item was on back order and this was not reflected when I ordered it. Not sure why express shipping is offered for an item that wasn't due to be back in stock for three months. When my shipping details were not updated I called and that is when I was told the item was on back order. This should have been noted at the time of purchase but instead the item was listed as available. That is why four stars instead of five. However, the company was very courteous and professional and when the item did arrive I was very pleased with it.

August 18, 2020
Unprompted review
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Rated 5 out of 5 stars

Customer service was great

Customer service was great, I accidentally ordered the wrong part, they helped me get it figured out and refunded the wrong one against the correct one, within a week.

August 18, 2020
Unprompted review
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