Great customer service! Would definitely recommend as they have lots of helpful information and advice. They also help set it up for you! Especially James!!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The lads in Fogg Father , Harlow, are always exceptionally helpful . I wanted to change over from disposable vapes to a rechargeable one and they took their time in showing me different options, and d... See more
Company replied
Recently came into Romford shop Looked after by Frankie and Brad both lovely, polite and knowledgeable answered all my questions - nothing was too much trouble ! Excellent customer service will defi... See more
Company replied
It’s always a bit daunting going into a vape shop with so many different options. But Ella and James were very polite, they gave me all the information I needed when trying to look for a new vape. The... See more
Company details
Written by the company
At Fogg Father, you're welcomed with doors wide open to a whole new vaping world. We supply some of the most renown products around, giving our customers an endless selection to choose from, ranging to the latest vape kits in the market, to the must succulent of e-liquids. We have a 5* customer service rating, same day dispatch and free delivery on orders, making us one of the most reliable vape store's around. If you're unsure on what e-cigarette to purchase or you just want general help, you can always call one of our trusty and trained operatives via phone, email or face to face in-store.
Contact info
Unit 39A Harvey Centre Approach, CM20 1XP, Harlow, United Kingdom
- 01279701157
- enquiries@foggfather.co.uk
- foggfather.co.uk
Replied to 25% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great customer service
Great customer service! Would definitely recommend as they have lots of helpful information and advice. They also help set it up for you! Especially James!!
Great place for all you vapes and kits
The guys in here are really nice...
The guys in here are really nice and very helpful great customer service
Great service would highly recommend
Great service would highly recommend
Good customer service
Good customer service, very polite and great range of vapes and juice flavours :)
Brilliant service👍🏼
Fantastic customer service
Placed an order online for click and collect. 1 item was out of stock, so they drove to the Ware store to get the item.
Very helpful staff and good selection
Very helpful staff and good selection
Vape come broken
Vape come broken so not the best experience for a first time buyer from this shop
Came in for some info with my vape not…
Came in for some info with my vape not working shsa was grate managed to fix it verry helpful
Great service help us with the best…
Great service help us with the best vape to get they will get to forwards and I'm so happy
Very helpful despite my stupidity with…
Very helpful despite my stupidity with address autofill. Resent order quickly, polite gent on phone
A grate shopa grate store with grate and friendly…
A grate shop with grate and friendly staff always happy to help
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








