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Rated 2 out of 5 stars

Foley does the bare minimum to keep you in compliance. Often trying to sell you things you can do yourself for free. The departments internally don't communicate with each other, you have a plan you p... See more

Rated 1 out of 5 stars

To be straightforward: Michael is a bully. He uses scare tactics to pressure people into paying $1,000 for something I completed absolutely free of charge. After I told him not to contact me again,... See more

Rated 5 out of 5 stars

Karly has been an amazing resource from start to finish. I could not ask for better. She always has a timely, thorough answer to any question including the how AND the why. She also sends important... See more

Rated 4 out of 5 stars

Nothing is perfect and Foley's system does have some room for improvement but they are improving in small steps. What makes the difference is having someone that will respond to issues and get things... See more

Company details

  1. Transportation Service

Information provided by various external sources

What happens when you pair robust DOT applicant tracking with automated screening and compliance? You get the only system that provides a comprehensive solution for hiring and managing your CDL drivers.


Contact info

2.9

Average

TrustScore 3 out of 5

1K reviews

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Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

DO NOT USE THIS COMPANY. I HAVE REQUESTED A REFUND FOR SERVICES, I PAID FOR BUT NEVER RECEIVED. I WAS PROMISED BY 7 DIFFERENT REPRESENTATIVES THAT THIS WOULD BE HANDLED OR THEY WERE PROCESSING MY REFUND. HERE I AM ALMOST 1 YEAR LATER AND STILL NOT HELP. BUT THEY CAN CALL ME TO SELL ME MORE SERVICES. I JUST WANT MY $1,756.00 REFUND.

March 14, 2022
Unprompted review
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Reply from Foley

Hello, we're sorry to hear about your experience. This is not typical of Foley customers, as we take their satisfaction very seriously. We have requested more information from you via email to look into your situation further. Please check your inbox at your convenience. Thank you.

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Rated 4 out of 5 stars

A responsive rep makes the difference

Nothing is perfect and Foley's system does have some room for improvement but they are improving in small steps. What makes the difference is having someone that will respond to issues and get things done. Karly Mulligan has done a great job as our representative. She always responds quickly and helps get us through the day-to-day issues that come up or the bigger things like audits. She has done a great job for us.

February 9, 2023
Unprompted review
Rated 5 out of 5 stars

Exceeded Expectations!

My experience has been great thus far. My POC Christine D, has been great from the time she sent that first email. She has answered all my questions she broke down everything I need (paperwork wise) to get my business off the ground and is very patient. I look forward to our business relationship growing.

February 2, 2023
Unprompted review
Rated 5 out of 5 stars

Great fast reliable service

Let me start by saying Cristina who works for Foley,has been nothing but fantastic. She helped me and my company get all DOT Paperwork Quickly submitted. I had my DOT and MC number in a couple days.She also help me with the LLC of my company and submitted all paperwork in a timely fashion. Great communication all around great person and company Cristina thank you so much for all your Help.I will definitely recommend you and your company to my colleagues.

January 23, 2023
Unprompted review
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Rated 5 out of 5 stars

The ambience is lovely (Foley Claygate…

The ambience is lovely (Foley Claygate location) - we're here on a cold February evening and the fire is on making it feel so warm and homey.
The menu is diverse and offers a very good range (including vegetarian options) and the dishes we ordered were exceptional!
The personal was extremely reactive, always attentive to our needs - one of the few places where you can taste a few wine options before choosing, the recommendations they made both food and drinks wise where spot on.
So if you want the cozy ambiance of a pub and the food of a 5 stars restaurant we can't recommend enough this wonderful place located in such a serene a lovely scenery within the Surrey hills!

February 1, 2023
Unprompted review
Rated 5 out of 5 stars

Worked mostly with Sherry Lafreniere

Worked mostly with Sherry Lafreniere, awesome to deal with and understand something I knew not much about.
The whole team at Foley was very good to deal with but my last stretch of the process was spent with Sherry and she made me feel good about the money spent!!

January 19, 2023
Unprompted review
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Rated 5 out of 5 stars

Outstanding Account Manager

Karly M. has provided amazing customer service to our company. She is patient, helpful and thorough in helping ensure that our company is in compliance. I really appreciate her help!

January 11, 2023
Unprompted review
Rated 5 out of 5 stars

Lourdes Sanchez was such a blessing!!

Lourdes Sanchez was such a blessing! I'm glad we chose to go with Foley! The website was easy to navigate and Lourdes's customer service was top notch. We are a new company and she explained all we needed to know. Thank you Foley and thank you Lourdes!

January 4, 2023
Unprompted review
Rated 1 out of 5 stars

Too aggressive

They start contacting you the day after your paperwork goes through. They call you at 5:00 in the morning. They tell you that they are dedicated or authorized by the FMCSA to be the only one to handle your compliance issues which is BS. I use ooida and I would suggest that anyone applying for their own authority to also use ooida because they are awesome and they don't call you at 5:00 in the morning every single day.

December 23, 2022
Unprompted review
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Reply from Foley

Hi Davey, we're sorry to hear about your experience with our outreach. Foley is dedicated to helping our clients meet FMCSA compliance requirements. We would love to have another chance to help you manage your compliance needs. Please give us a call at (800) 253-5506.

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Rated 1 out of 5 stars

This company constantly mis-billed us…

This company constantly mis-billed us and the cost of my time to get them to respond and fix this is higher than the amount we pay to foley yearly. Find a better company. Any savings will be ruined by time spent fighting them. Finally when you stop fighting, they just close your account. We had a good first 10 years, but the last 5 years have been a huge headache. They even stole my satisfaction of firing them by closing our account. Don't let the reviews fool you. Yes, they used to be great. Now they couldn't be worse.

December 21, 2022
Unprompted review
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Reply from Foley

Hi Cory, we're so sorry to hear about your experience. We're thankful for the years we've worked together, and we hope we can continue to help you with your compliance needs in the future. Please give us a call at (800) 253-5506 so we can provide a better solution for you.

Rated 5 out of 5 stars

Karly Mulligan is THE GOLD STANDARD!

Karly Mulligan should be recognized as THE GOLD STANDARD in customer service! Her response time to inquiries is almost instantaneous and her dedication to solving customer issues and going above and beyond the matter at hand is extremely refreshing in today's current business climate. Thanks Karly!!! :-)

December 12, 2022
Unprompted review

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