Foliencenter24 Reviews 

137
•
TrustScore 1.5 out of 5

1.5

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Company details

  1. Tune Up Supplier
  2. also in
  3. Do-it-Yourself Shop
  4. Plastic Wholesaler
  5. Wholesale Market

Written by the company

Foliencenter24 ist einer der führenden Online Groß- und Einzelhändler für selbstklebende Folien im deutschsprachigen Raum. Dabei ist Foliencenter24 gleichermaßen zuverlässiger Fachhandelspartner für Industrie und Gewerbe in der DACH Region, als auch beliebter Lieferant für den Hobbybedarf in ganz Europa.


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1.5

Bad

TrustScore 1.5 out of 5

137 reviews

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1.5

All reviews

(137)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered a 3M Night Vision 15 Folie

I ordered a 3M™ Night Vision 15 Sonnenschutzfolie (122cm, 2.00m length) from foliencenter24.com on 30 June 2025 (order total €93.28 including shipping to Switzerland).

Shortly after, they told me they didn’t have it in one piece and suggested sending two 1m pieces instead. I clearly explained I needed one full piece for a single window and was willing to wait. It took them a full month to ship, and the package only left their warehouse on 29 July 2025.

When my window was finally installed, I opened the box on 15 September 2025 only to discover that they had sent me a completely wrong item — a 1m x 1m square film instead of the ordered product. I immediately contacted customer service with photos, but their reply was that I had “waited too long” to report the issue and, according to their terms, they would do nothing.

This means that after waiting weeks for delivery, they still sent the wrong product, and then refused to correct their mistake. Essentially, they charged me nearly €100 for something I never ordered and left me with no solution.

⚠️ I strongly advise against ordering from this company. Their handling of mistakes and complete lack of customer service feels like a scam. I will never purchase from them again.

September 15, 2025
Unprompted review
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Rated 1 out of 5 stars

NEVER ORDER FROM HERE

NEVER ORDER FROM HERE! I placed an order 7 weeks ago. The products were in stock, and shipping was promised within 4 business days. I’ve emailed every 10 days, and they keep pushing the dates back without any explanation. I had to disappoint my own customers because Foliencenter24 failed to deliver. I will never order from them again.

December 19, 2024
Unprompted review
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Reply from Foliencenter24

Guten Tag,

wir bedanken uns herzlich für Ihre Nachricht.

Leider kommt es aufgrund unserer Vergrößerung und des damit notwendigen Lagerumzugs und der Umstellung des internen Ablaufs aktuell zu verzögerten Lieferzeiten. Wir gehen davon aus, dass in den nächsten zwei Monaten unsere Ursprünglichen Lieferzeiten eingehalten werden können.

Wir entschuldigen uns bei Ihnen für diese Unannehmlichkeiten und bitten dahingehend um Ihr Verständnis.
Bei weiteren Fragen oder Anliegen stehen wir Ihnen selbstverständlich jederzeit zur Verfügung.

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