I ordered a 3M Night Vision 15 Folie
I ordered a 3M™ Night Vision 15 Sonnenschutzfolie (122cm, 2.00m length) from foliencenter24.com on 30 June 2025 (order total €93.28 including shipping to Switzerland).
Shortly after, they told me they didn’t have it in one piece and suggested sending two 1m pieces instead. I clearly explained I needed one full piece for a single window and was willing to wait. It took them a full month to ship, and the package only left their warehouse on 29 July 2025.
When my window was finally installed, I opened the box on 15 September 2025 only to discover that they had sent me a completely wrong item — a 1m x 1m square film instead of the ordered product. I immediately contacted customer service with photos, but their reply was that I had “waited too long” to report the issue and, according to their terms, they would do nothing.
This means that after waiting weeks for delivery, they still sent the wrong product, and then refused to correct their mistake. Essentially, they charged me nearly €100 for something I never ordered and left me with no solution.
⚠️ I strongly advise against ordering from this company. Their handling of mistakes and complete lack of customer service feels like a scam. I will never purchase from them again.








