The 4 books I have ordered at various times were expertly packed, and arrived in perfect condition without any damage whatsoever. "World's best packing," unlike Amazon which does not protect books... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I can’t say enough about my experiences with The Folio Society staff and books. I love them they are beautiful to read and look at on my library shelves. I’ve even started hunting in England and Sco... See more
I've ordered several books from the Folio Society and they are always beautiful and of the highest quality. They always arrive on time and carefully packaged. Recently, when I made a mistake while ord... See more
I ordered the trilogy starting with Howl's Moving Castle and received the Doctor Strange volume for my mystery gift choice. Dr. Strange was a favorite of mine so it was a great pick. The books are wel... See more
Company details
About The Folio Society
Written by the company
The Folio Society publishes beautifully crafted collector’s editions of the world’s greatest books, each with newly commissioned illustrations or specially researched photographs throughout. For over 75 years, we have celebrated the unique joy derived from owning, holding and reading a beautiful printed edition of your particular favourite.
Our books can only be purchased new through our website, ordered by post or over the telephone. We deliver to book lovers worldwide.
Beautiful books
We publish exquisitely produced new editions of already published works, with some exclusive anthologies and short story collections. The books we select for publication are timeless – we know they will be enjoyed and appreciated now and in the future. Because each book is considered as an individual object of value in its own right, there is a variety to our design and style – the only uniformity is in the quality of every single edition.
Folio books make wonderful gifts for readers of all ages. Our editions range from the classic fiction to fantasy; science fiction to ancient and modern history; gothic tales to science – there is something for everyone. Please visit our website to see our current collection.
Customer service
Our UK-based customer service team are available to help with your order and delivery queries.
See our international numbers.
Lines are open:
8am to 10pm (UK time) Monday to Friday
9am to 5pm (UK time) Saturday to Sunday
We can offer an exchange or refund (excluding postage) if your book is returned to us within four weeks of purchase.
If for any reason a book does not meet your expectations, you may return it to us within four weeks and we will arrange for an exchange or refund (excluding postage).
Contact info
Clove Building, 4 Maguire Street, SE1 2NQ, London, United Kingdom
- 020 7400 4200
- customerservice@foliosociety.com
- foliosociety.com
4.8
Excellent
33K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very nice book construction
Very nice book construction, imaginative illustrations, good selection of books. Perhaps they will add some classics or new classics. Quick shipping.
June 24, 2026
Happy Folio Society patron for 30 years.
Prompt, efficient, courteous service and the books themselves are a wonder to behold.
July 1, 2026
This is a worthy tribute to the author.;
The Artist has done an excellent job, ina book which is very well bound, ia a beautiful cover. The author is given in effect something that does great service.
July 3, 2026
Kafka on the shore...
The book I ordered arrived in Australia in quick time and the quality/aesthetic of "Kafka on the shore" is top shelf. Very happy.
July 1, 2026
Lovely books as always even though they…
Lovely books as always even though they are expensive. Delivery times can sometimes be a little slow.
December 3, 2025
Always prompt and accurate service.
June 25, 2026
The ordering process was very easy it…
The ordering process was very easy it came delivered packed very well. Quality of the book is stunning.
June 22, 2026
Very cool and high-quality books
Very cool and high-quality books. You get what you pay for!
June 23, 2026
The delivery service was great and the…
The delivery service was great and the quality of the book I ordered was even better than anticipated!
June 29, 2026
This delivery was a delight to receive
This delivery was a delight to receive. The books were packed lovingly and respectfully of the magnificent books I had purchased. Fabulous additions to my library!
June 22, 2026
The customer service is outstanding and…
The customer service is outstanding and th3 best I've seen in a long time.
June 29, 2026
Books were stolen from my doorstep and…
Books were stolen from my doorstep and replaced by FS without a murmur.
June 30, 2026
Beautifully made books which were well…
Beautifully made books which were well protected during shipping.
June 30, 2026
The welcome to the club was excellent
The welcome to the club was excellent. First book ordered was received with the best packaging I've experienced. Glad to see that Canada Post was used for delivery.
June 23, 2026
Professional
Being a buyer from the United States. I can always rest easy knowing how phenomenally Folio Society handles their packaging. Though the cost of shipping can be expensive, my books always come in perfect condition.
June 23, 2026
Gift for my daughter
My daughter has loved The Last Unicorn story since she was young. The book was a gift for her 31st birthday. She's pregnant and cannot wait until she can read the story to her baby. She never would have bought the book for herself. She absolutely loved it! The quality is amazing & the service superb!
June 29, 2026
Great experience
Great experience! Shipped quickly and very well packaged. Smooth experience all around!
June 29, 2026
Quick replacement of damaged order and…
Quick replacement of damaged order and always tempting selections
June 29, 2026
Satisfied customer!
My book arrived in great shape, in a timely manner and was well packaged.
June 29, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.