FoneTool Reviews 93

Lanry Lucky corrected a problem expeditiously

AOMEI's Phone Backup support team is excellent.

I got a quick and helpful response from Owen Tan that allowed me to register my product. The software itself is easy to use and very useful.

A fonetool license activation problem quickly solved by Lanry Lucky. Thank you!

I purchased the Lifetime bundle of apps from AOMEI. I kept getting a failed notification on trying to activate/register one of the products. I emailed AOMEI support. They acknowledged my email promptly and within 24 hours provided detailed guidance on doing an offline registration which was easy to follow and worked like a charm. AOMEI’s backup program is my main go to but the price for a bundle of apps with lifetime updates was well worth it and I have made use of many. Great service and products.

It was incredible quick response. Everything worked out perfectly. Thanks for the help.

Very good, but the offline reg. process is complicated.Not sure why my license did not work.

We contacted Fone Tool with a query and within minutes Lanry Lucky from the support team had replied and had fixed the issue. Thank you for your fast response and help.

I’ve had very quick answer from Joey A related to my problem with product activation
Thank you

Prompt customer service! Excellent product with excellent customer service!

This help me alot with quick response and best solution from my email,
Thank you so much to Lanry Lucky

The first time I used FoneTool was like a year ago. I couldn't upload pictures to my computer as usual, so I found it online. The interface is very simple and fresh, and the transfer speed is fast. I still keep it and transfer pictures and videos from time to time.

it's a good choice when I want to backup my iphone data, also good option when Fonetool compares to itune, from price and features

Iphone backup and transfer software - Fonetool:
Bought June 2024, used again 14 Nov 2024. Still same problem.

This software was bought few months ago - it did not solve my transfer problem then - or backup tasks, acted the same way as Itunes (asking for a password you never put in). Now, using latest version 2.9.2 - November 2024 - it still behaves the same way. Main issue with Itunes is that it claims your existing iPhone backup has a password to put in. Since you never ever put in a password making your first backup on a new iPhone - it is a bugg.

Me as any other user will not move forward - it is as bad as Itunes - or worse - since they charge me for it. Itunes is free.
It is also advertised whatsApp should be possible to transfer to a new iPhone (on ver. 292). Also not true. I am asked about the password that I never put in - again.
In their help page they refer to a slight problem and suggest the user to try different used passwords that can have been used years ago - putting the blame on the customer - "this could sometimes happens".
This time - new iPhone, IOS18.1, Fonetool ver. 292. iPhone never exposed to Itunes, or anything but basic setup. This on purpuse, to check the software - and still same problem.
WhatsApp may be somewhat difficult to transfer, but all the rest is easy with the startup script fram Apple - if you have a completely new iPhone. Use that script. WhatsApp is sensitive if you dont want to loose the history and want it to connect to another sim card. Solved that carefully - not with Fonetool.

I think this might be easier if iPhone is your single base. I use it in business and have a Samsung phone privately. With more experiance - no Fontool...

Still - AOMEI, the company behind Fontool, should take a careful look into what they release.
I have experiance of their other products - like backupper software from AOMEI - and it works great.