4gadgets.co.uk Reviews 14,897

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 192 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, often noting that items described as excellent or pristine arrive looking brand new, exceeding expectations for refurbished goods. The service is frequently highlighted as exceptional, with many appreciating the prompt and efficient delivery, often arriving next day and well-packaged. Reviewers also find the prices fair and competitive, especially when trading in old devices, making it a cost-effective option for quality reconditioned phones. However, some customers occasionally reported receiving products with minor cosmetic imperfections like scratches or chips, even when listed in higher condition grades. There were also instances where the wrong phone model was sent or issues arose with delivery services, including discrepancies in paid delivery options.

What people talk about most

Product

Reviewers mention positive feedback about product, often praising the excellent condition and value of the... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently receiving phones in... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the speed and efficiency of... See more

Service

Reviewers highlight positive aspects of service, with many describing it as amazing, exceptional, and... See more

Price

Consumers find price to be positive, with many reviewers highlighting competitive and fair pricing for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Yet another fabulous experience & service provided by 4 Gadgets which has again been 'above and beyond'.Fantastic quality IPhone15 for my son for Christmas..promptly delivered with an additional up t... See more

Company replied

Rated 5 out of 5 stars

Offered the best price to trade in an old iPad. Easy to navigate the website. Price offered was higher than many others. Accepted the offer, prepaid postage bag received within 2-3 days. Posted the... See more

Company replied

Rated 5 out of 5 stars

Recently was quoted for a trade in of £70 after a couple of other places offered considerably less. Agreed to trade in and received prepaid postage label within 24 hours. Packed and dispatched to 4gad... See more

Company replied

Rated 5 out of 5 stars

Product as advertised arrived next day well packed transfered old data with no problem. Had a problem after samsung software upgrade could not reset, sent phone back was returned next day worked perf... See more

Company replied


Company details

  1. Cell Phone Store
  2. Cell Phone Accessory Store
  3. Electronics Store
  4. Telephone Company
  5. Used Computer Store

Written by the company

Here at 4gadgets we pride ourselves on selling quality items at great prices. As an experienced seller in the mobile phone and tablet industry over the last 5 years we know what our customers want and we make sure we provide. Our strict quality assessments of each unit make sure that every item we sell is exactly as described. If we say a handset is in pristine condition, the handset will be in pristine condition. In the unlikely case you ever do have an issue, or you would like any further information, our dedicated and friendly customer service team are always here to help. You can contact us Monday-Friday between 9.00am-5.00pm on 0800 111 4458 or alternatively via email any time at sales@4gadgets.co.uk

4gadgets

Written by the company

365 Day Warranty
We are so confident we offer the best quality gadgets that we even offer a 30 day money back guarantee and a whopping 365 day warranty exclusive when ordering direct only.
Free Tracked Returns
If you are unhappy at all with your purchase simply pop the gadget back in the packaging, put it in the pre-paid returns envelope found in the box and pop it in the post back to us. Simple as that! Very simple, fully tracked, insured and best of all FREE!
Free Next Day Delivery
As we use FREE next day delivery couriers, we can guarantee all orders received before 3pm will be delivered the next working day (UK only).
Weekend Delivery
If you really need your item delivered over the weekend, fear not, as we can organise this for you. Just let us know on the order page and we can make sure your item is delivered on Saturday or Sunday- whatever you prefer!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

15K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 25% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Super experience from start to finish

Super experience from start to finish. Website is easy to use, prices are clear and competitive with no add ons at the final checkout. Large selection of items. Very fast dispatch with excellent communication about postage, location and delivery. Very well packaged in a sturdy box and the item was exactly as described. In fact, it was like new! A pleasure to deal with.

May 27, 2026
Rated 1 out of 5 stars

wrong colour selected delayed refund

I selected the wrong colour they did not want to swap it they wanted to refund me. I atleast emailed them ten times to get my money back and had to go to my bank to get my money refunded. I believe they kept giving me false hope so they wouhave to give me the same deal I got off them or any other sellers Secondly they may hold your to make money off it. I can only imagine what type of customer service they would give if I would have gone ahead with the purchase.

May 24, 2026
Rated 3 out of 5 stars

Premium phone - third rate packaging.

I ordered a Galaxy S24 Ultra as a gift for my daughter.
When it arrived, it was in a used, creased, unsealed poly bag, in a used, scuffed and marked, unsealed box, with a loose sim pin inside. No paperwork at all, nothing stating what the contents actually were, not even a slip of paper stating how brilliant 4gadgets are.
This first impression was third rate, and a bit naff. It looked as if it had been packed in a hurry by a market trader, although that's doing market traders a disservice.
I'm aware that these days many companies are operating on small margins, but having spent £661 on the phone, I'd have happily spent another tenner if that had been the only way to get some premium packaging.
I just hope that the phone itself performs as expected.
The purchase was made via Amazon, but they wouldn't let me post this review as it 'didn't meet their guidlines'.

June 6, 2026
Unprompted review
Rated 5 out of 5 stars

Good customer service

Very transparent and effective communication and swift delivery.
And importantly as well is the return policy which is quickly dealt with, my refund was issue instantly my item was received at your depot.

May 25, 2026
Rated 5 out of 5 stars

good product good price fast delivery packaging issue…

always bought phones from this retailer never had problem always good product at good price. Bit disapointed on this occasion as box was ripped and phone wasnt in packaging properly (looked like everything had just been thrown in box) phone was ok though so dont know what happened their end. Outer pacaging was fine.

May 24, 2026
Rated 5 out of 5 stars

I bought Samsung S22 Ultra refurbished

I bought Samsung S22 Ultra refurbished. The phone is very nice, work like new. Very good refurbished phone and work as the seller described. I recommend to any one to use the shop without any hesitation. Nice priced and good quality phones. Thank you!

May 24, 2026
Rated 5 out of 5 stars

Well designed website

Well designed website, competitive pricing. Good delivery.

May 10, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for the positive feedback John.

Kind regards
4gadgets

Rated 5 out of 5 stars

Excellent service

Excellent service. Phone received quickly and in the condition advertised. Would highly recommend.

May 6, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and for taking the time to leave a review.

Kind regards
4gadgets

Rated 5 out of 5 stars

I had an issue with the phone

I had an issue with the phone. Contacted customer services they sent me the instructions to send it back for free. Replacement was sent inn less than 3 days. Amazing service happy with be phone. Whoohooo

April 30, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your review.

We apologise that you experienced this issue and are glad it has now been resolved by our friendly Customer Service Team.

Kind regards
4gadgets

Rated 5 out of 5 stars

Easy to order

Easy to order. Quick delivery

May 1, 2026
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your order and review.

Kind regards
4gadgets

Rated 5 out of 5 stars

I would recommend this company 100%! Faultless.

Offered the best price to trade in an old iPad. Easy to navigate the website. Price offered was higher than many others. Accepted the offer, prepaid postage bag received within 2-3 days. Posted the item, and received confirmation of receipt a day or 2 later. Day after receipt I received a message saying item was being checked and payment would be made later that day.
Same day….. payment into my bank.
I would 100% recommend using this company. The service provided was exceptional. Brilliant!

May 14, 2026
Unprompted review
4gadgets.co.uk logo

Reply from 4gadgets.co.uk

Thank you for your lovely review Darren.

We are glad to hear that you were happy with your Trade In process.

Kind regards
4gadgets

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