A Costly Mistake
A Costly Mistake — Group Ordering Still Broken After 8 Months
After more than eight months of emails, phone calls, and repeated promises from this company, the group ordering feature still doesn’t work. This persistent failure has cost us thousands of dollars in lost business and wasted countless hours trying to coordinate orders through a system riddled with glitches and a confusing interface.
Customer support has been virtually nonexistent. When they do respond, it's with empty assurances and no meaningful solutions. Promises go unfulfilled, and the core issue remains unresolved.
If you're considering this POS system for team or group use, do yourself a favor and look elsewhere. The idea behind it may be solid, but the execution is deeply flawed—and the lack of accountability makes it even worse.