The Motley Fool Australia Reviews 148

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service, finding the subscription well worth the fee due to useful recommendations and clear investment advice. Many highlight the exceptional customer service, noting the staff's helpfulness, prompt responses, and professional, caring approach. Some people were dissatisfied with the communication, describing certain replies as generic or robotic. Additionally, a few customers mentioned receiving numerous emails with special deals and subscription offers, which they found unclear or excessive.

What people talk about most

Subscription

Customers consistently note positive experiences with subscription. Many reviewers express satisfaction with... See more

Service

People report positive experiences with service. Customers consistently praise the prompt, ethical, and... See more

Customer service

Consumers find customer service to be positive. Reviewers consistently praise the prompt, efficient, and... See more

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the team for their... See more

Response time

Users describe positive interactions with response times. Customers consistently report prompt and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Kiarra from Motley Fool's Support Team was terrific, responded quickly and efficiently. I have subscriptions in both Share Advisor and Dividend Investor and over the years have found their share recom... See more

Company replied

Rated 5 out of 5 stars

I have been a customer of "The Motley Fool" for several years, and I have been very impressed with their service.....down to earth investment advice, in simple language. Well worth subscription fee.... See more

Company replied

Rated 5 out of 5 stars

I never signed up for a years subscription but luckily they reimbursed been. I did pay for a $84 subscription a year ago and I must say the shares motley recommended have been good I think he has grea... See more

Company replied

Rated 5 out of 5 stars

Wealth of Information We have appreciated the wealth of information that Motley Fool provides us to give us the confidence in exploring investing in shares. We remain committed to the Share Advisor... See more

Company replied


Company details

  1. Investment Service

Written by the company

The Motley Fool Australia offers newsletters and reports providing share tips and portfolio guidance. We also cover investing basics education and ASX stock market news. The Motley Fool launched its Australian presence in 2011, and since then has grown to reach over 1 million Australians.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

148 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 1 out of 5 stars

Us fools

I signed up for the 5G special in Australia.
$ 1000 dollars it cost me and the trades must be taken asap to catch them early.
Two months on and 8 out of 10 stocks had bombed.
In fact they bombed about week after I went in.
Is someone shorting there recommendations?
I am unsure.
I rang and complained and was told it was in the fine print that their trade recommendations can take a long time to succeed.
So they are covered.
Why the rush to purchase the stocks in such a hurry in the first place.
Just another scam but well done I must say.
They have newbies starting before people realise their stocks have bombed over 5 years and so the cycle goes.
It is ironic we are addressed as fools on the website!

February 16, 2021
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