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FOOTDISTRICT - Barcelona Reviews 400

TrustScore 4.5 out of 5

4.7

Carrer de la Lleona 4, 08002 Barcelona, Catalunya, ES


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See what reviewers are saying

Rated 5 out of 5 stars

Excellent service! Ordered on Friday, here by Wednesday. Able to get Nike Dunks in my size that I couldn’t find in the U.K., at a cheaper price and including delivery! Anyone complaining about import,... See more

Company replied

Rated 5 out of 5 stars

Having read some reviews, we were wary, however we placed an order for some expensive trainers and they arrived within 2 days!! Thats practically unheard of for the postal service in Spain! They had a... See more

Company replied

Rated 5 out of 5 stars

Very easy to register, order and follow the order. Very quick time of delivery. Huge options of stock to choose from. No need for anything to charge. I am extremely satisfied with my experience and w... See more

Company replied

Rated 5 out of 5 stars

Number 1 place to buy sneakers! I passed through Barcelona shop as I wanted to buy Adidas Japan and Adidas Handball Spezial. They did not have the colors I wanted, but were very understanding when... See more

Company replied


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Streetwear Store
  6. Women's Clothing Store

About FOOTDISTRICT - Barcelona

Written by the company

SHOP LATEST
SHOP FOOTWEAR
SHOP CLOTHING
SHOP ACCESSORIES

About FOOTDISTRICT

FOOTDISTRICT, established in 2012 in León, was born from its founders' passion for sneakers and fashion. Since then, it has become one of the European leaders in its category, always committed to providing the best products to users around the world. FOOTDISTRICT operates from a comfortable, secure platform that ensures equal opportunities, with a firm commitment to fair access and the best customer service.

With physical presences in Madrid and Barcelona, in addition to an online store that ships worldwide, FOOTDISTRICT offers the most exclusive original products from Nike, Converse, adidas, and Jordan.

Alongside these, there are also some of our own collaborations with ScrapWorld, Kappa, MARKET, or New Era. Our carefully curated catalog balances well-established labels such as Stone Island, Comme Des Garçons Shirt, Kenzo, adidas, nike, new balance, Drôle de Monsieur and Stüssy with innovative, up-and-coming brands that bring fresh perspectives to design and artistry.

Our wide range of articles includes all types of footwear, clothing, and accessories, as well as home decor and beauty products, all characterized by innovation, careful manufacturing, and their storytelling prowess.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

400 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

They can fix their website to not add…

They can fix their website to not add extra order to your order. I ordered 1 pair of shoes. Checked invoice they charged me for 2 pairs and sent 2 pairs. I sent email saying that they added extra pair. They said oh well. Plus I had to pay UPS $80.00 for extra tarrif shipping. And to add to that. They say I have to pay tarrif shipping back for order I did not make. Very unreliable website and very unprofessional staff. Would not recommend buying from this company.

March 26, 2026
Unprompted review
FOOTDISTRICT - Barcelona logo

Reply from FOOTDISTRICT - Barcelona

We’re sorry to hear about your experience and understand your frustration.

After reviewing your case with our team, we can confirm that the order was placed and paid for as two pairs, as reflected in the order confirmation email sent at the time of purchase. For this reason, this was not a website or system error.

Regarding your message, unfortunately we were not able to stop the shipment in time, and the order was processed and dispatched as confirmed.

In terms of customs duties and import fees, as clearly stated on our website and accepted at checkout, these costs are the responsibility of the customer and are determined by local authorities. These charges are not controlled or set by FOOTDISTRICT, and they apply to each shipment accordingly.

We understand this situation is not ideal and regret any inconvenience caused. If you wish to return one of the pairs, you can do so following our return instructions.

Rated 5 out of 5 stars

Top !!!!!!!

February 2, 2026
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Reply from FOOTDISTRICT - Barcelona

Thank you for shopping at FOOTDISTRICT! Enjoy your purchase!

Rated 5 out of 5 stars

Everything perfect

Everything perfect, great delivery, easy to return and reorder when it was necessary.

January 2, 2026
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Reply from FOOTDISTRICT - Barcelona

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

Good

Very good service

December 29, 2025
FOOTDISTRICT - Barcelona logo

Reply from FOOTDISTRICT - Barcelona

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

Excellent experience

Very easy to register, order and follow the order. Very quick time of delivery. Huge options of stock to choose from. No need for anything to charge. I am extremely satisfied with my experience and will be ordering more in the future.

January 2, 2026
FOOTDISTRICT - Barcelona logo

Reply from FOOTDISTRICT - Barcelona

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

Excellent!!

Excellent deal and service!! Cheers

November 24, 2025
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Reply from FOOTDISTRICT - Barcelona

Thank you for shopping at FOOTDISTRICT, Phil! Enjoy your purchase!

Rated 5 out of 5 stars

Awesome

Fast Shipping, great service

November 24, 2025
FOOTDISTRICT - Barcelona logo

Reply from FOOTDISTRICT - Barcelona

Thank you for your positive comments! Our goal is the satisfaction of our customers! Have a nice day!

Rated 5 out of 5 stars

Excellent

Excellent. Very pleased that I could purchase these shoes with affordable world-wide delivery. Thank you..

November 3, 2025
FOOTDISTRICT - Barcelona logo

Reply from FOOTDISTRICT - Barcelona

Thank you for your positive review, Matt! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

Fast shipment

Fast transaction

October 29, 2025
FOOTDISTRICT - Barcelona logo

Reply from FOOTDISTRICT - Barcelona

Thank you for your feedback! Our goal is the satisfaction of our customers! Have a nice day!

Rated 5 out of 5 stars

Perfect Adidas sneakers at a great price

Perfect shoes, right size, right color, and delivered within 4-5 days. Great price!

November 3, 2025
FOOTDISTRICT - Barcelona logo

Reply from FOOTDISTRICT - Barcelona

Thank you very much for your positive feedback, Edith! We are extremely pleased to hear that you are satisfied with our service. Your appreciation means a lot to us and motivates our team to continue striving for excellence. Thank you for sharing your experience, and we hope to be able to serve you again in the future. Have a great day!

Rated 5 out of 5 stars

Great experience

Everything was great from ther order process to the quick next day delivery. I will certainly order once again.

October 29, 2025
FOOTDISTRICT - Barcelona logo

Reply from FOOTDISTRICT - Barcelona

Thank you for your positive review! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 1 out of 5 stars

Very bad experience with this store.

Very bad experience with this store.
Don't order anything here! They can't admit to their mistakes.
They sent the wrong product, accuse the customer of making things up, and then tell you to get lost.

October 28, 2025
FOOTDISTRICT - Barcelona logo

Reply from FOOTDISTRICT - Barcelona

We are sorry to hear about your experience, Andrea. We take this kind of claim very seriously, and we want to clarify the situation accurately.

After reviewing the case with our warehouse team and the carrier, we have confirmed that the order was picked, packed, and delivered correctly according to the original purchase. At FOOTDISTRICT, we use an automated “Picking & Packing” system that requires a double barcode scan on every item before dispatch, which ensures accuracy during preparation.

To investigate any possible carrier or package mix-up, we need the photos of the order you claim having received. Our Customer Care team has informed us that they have requested those photos multiple times without response. These photos are essential to verify whether there has been a carrier error or possible package swap during transit. Without these documents, it is not possible to open an investigation or proceed with any refund or replacement.

Please send these to help@footdistrict.com as soon as possible so that we can reopen the case and investigate immediately.

We remain fully available to resolve this matter, but we cannot proceed further without the required documentation, as indicated.

Rated 5 out of 5 stars

Great response ,quick delivery and had…

Great response ,quick delivery and had the trainers I was looking for for about 2 months the had then straight away. Will use these again deffo

October 1, 2025
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Reply from FOOTDISTRICT - Barcelona

Thank you for your positive review, Neil! We're thrilled to hear that you had a very good experience with us. We strive to continue providing great service and look forward to serving you again. Thanks for shopping at footdistrict.com!

Rated 5 out of 5 stars

good customer service

bought online, good customer service for return

August 28, 2025
FOOTDISTRICT - Barcelona logo

Reply from FOOTDISTRICT - Barcelona

Thank you for your positive comments, Carolina! Our goal is the satisfaction of our customers! Have a nice day!

Rated 5 out of 5 stars

Perf

Gooooooood

September 1, 2025
FOOTDISTRICT - Barcelona logo

Reply from FOOTDISTRICT - Barcelona

Thank you for your feedback! Our goal is the satisfaction of our customers! Have a nice day!

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