FOOTLV Reviews 

347
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 231 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the products, noting items like jerseys are well-made and durable. Many also highlight the excellent customer service, describing it as fast, helpful, and communicative, with an easy ordering process. However, some customers noted concerns regarding delivery times, with orders sometimes taking longer than expected or even getting lost. A few mentioned a lack of tracking or evasive communication, and some reviewers were unhappy with refund processes, citing requests for sensitive banking details.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many praising the high quality of jerseys,... See more

Quality

Customers consistently note positive experiences with quality, often describing items as very high quality,... See more

Delivery service

Clients share ambiguous opinions on delivery service, with many experiencing significant delays and issues.... See more

Order

Consumers find order experiences to be ambiguous, with many expressing frustration over issues like incorrect... See more

Customer service

Reviewers mention positive feedback about customer service, with many praising the team's helpfulness, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Originally I placed an order on December 12th, and for a while it didn’t arrive. I had to contact them and long story short they figured out they made a mistake on their end and immediately agreed to... See more

Rated 5 out of 5 stars

Great company, fast customer service, fast delivery. These days it’s hard to find a store that treats customers this well, which is why I wanted to leave this review. The whole experience felt p... See more

Company replied

Rated 5 out of 5 stars

I bought a Neymar Santos jersey from this site and it came in perfect condition. The only downside is the shipping takes a little while but other than that everything was perfect. 10/10 would recommen... See more

Rated 5 out of 5 stars

I was initially a bit unsure about the kids' jersey, but after receiving it, I have no regrets! It was a great experience, and I'm definitely planning to order more.


Company details

  1. #4 of 6 best companies in Soccer Store
  2. #163 of 299 best companies in Clothing Store
  3. #25 of 41 best companies in Sportswear Store

Written by the company

Founded in 2022 as a football boots store in Latvia. By 2023, we expanded to the U.S. and signed a partnership with a professional football team, strengthening our presence in the American market. In 2024, we partnered with top commercial brands and launched our official online store. Since then, we’ve grown into one of the leading global destinations for football apparel. Today, FOOTLV offers a wide selection of classic, retro, and special football jerseys — including football boots worldwide.


Contact info

4.2

Great

TrustScore 4 out of 5

347 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 82% of negative reviews

Typically replies within 1 week

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See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(347)

259 reviews in the last 12 months

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Rated 1 out of 5 stars

Long and expensive

Unexpectedly bad experience, was my last purchase from FootLV ever. In addition to extremely long delivery - 3 weeks instead of promised 5 days - I had to deal with custom clearance and pay import taxes myself, as f I made a purchase directly from China.

October 29, 2025
FOOTLV logo

Reply from FOOTLV

Hi there,

We’re sorry to hear about your experience, but we want to clarify a few important points:

1. Delivery times
Our Shipping Policy clearly states that delivery to Europe and the rest of the world takes 7–15 business days.
We do not promise “5 days” for international orders anywhere on our website.
Only U.S. orders can arrive in as fast as 5 business days, depending on the buyer’s location.
We are not sure where the 5-day expectation came from.

2. Customs fees
Our policy also explains that some European countries may apply customs/import fees, and these charges are the responsibility of the customer.
This is standard for international shipments, and we fully disclose it before checkout.

We always advise all customers to review our Shipping Policy before placing an order to avoid misunderstandings.

FOOTLV Team

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Rated 3 out of 5 stars

Very cheap and good quality

Very cheap and good quality. Helped me when I didn’t receive any order confirmation and figured it out quickly. Thank you for the free Real Madrid keychain!

November 9, 2025
FOOTLV logo

Reply from FOOTLV

We’re happy to hear you’re satisfied. We hope you enjoy your order!

FOOTLV Team

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Rated 4 out of 5 stars

Easy to use website

Easy to use website, great quality but longer than expected shipping time

August 27, 2025
Unprompted review
FOOTLV logo

Reply from FOOTLV

Thank you for your feedback. We’re glad to hear you were satisfied with the website and product quality.

We appreciate your patience and will work on improving our shipping times to serve you better in the future.

FOOTLV Team

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