Footpatrol Reviews 34

TrustScore 2.5 out of 5

2.5

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2.5

Poor

TrustScore 2.5 out of 5

34 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Order placed no goods delivered

I ordered a pair of adidas trainers on the 28th September it is now the 8th October and there is no sign of delivery
I tried to contact Foot Patrol over the phone was on hold for 20 minutes with no answer, so emailed as advised over 48 hours ago and again no response
I would avoid Foot Patrol as no good received and impossible to contact

October 8, 2025
Unprompted review
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Rated 5 out of 5 stars

Good experience with Footpatrol.dk

I ordered a pair of Salomon xt-6 expanse sunday night. Monday when I tried tracking my package their site told me that there was something wrong with my order. I rushed to email their customer service who quickly responded telling me that my order hadn't left their store yet. A little week later, on friday I received my shoes. Good service, quick response and nice shoes!! Would recommend!

May 13, 2023
Unprompted review
Rated 1 out of 5 stars

Waste of money... Useless company

Got this from them. After months in transit they acknowledge having received goods on 9th may 22. Since then I have contacted them 3 {three}) times to get my refund. Getting som bs answers tha they will process withing days/weeks/hours... Its a scam. Don't wasrw your money....

Hej Kim Michael Nielsen Perera, Statusopdatering: Din pakke (570005764) er nu nået til vejs ende! Vi kan bekræfte at den er leveret sikkert tilbage til Footpatrol DK og de vil nu behandle din returnering i overensstemmelse med deres returpolitik. Igen tak fordi du har brugt ReBOUNDS returneringsservice, og ha' en god dag. Med venlig hilsen ReBOUND Returns

June 21, 2022
Unprompted review
Rated 1 out of 5 stars

Order #570005925 lost in transit?

#570005925

Ordered a week ago, no item, no refund. Apparently item is lost in transit, this has never happened when i buy anything in DK. Terrible shopping experience! Avoid at all cost!

April 15, 2022
Unprompted review
Rated 1 out of 5 stars

Can’t even process a return

Ordered via Instagram but needed to return as found cheaper with Nike. Been passed between customer service reps who can’t help me. All I want to do is return but nobody knows how if I purchased through foot patrols Instagram. Been trying for a month without luck. Terrible service. Absolute joke of a company

October 28, 2021
Unprompted review
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Rated 1 out of 5 stars

I did not received anything

I did not received anything , no tracking number , no link , no pick up address. But they just keep telling you , you are order is on the way . I think it is lie , big lie

February 22, 2021
Unprompted review
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