Footstools & More Reviews 

1,219
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the outstanding craftsmanship of the bespoke footstools, noting that the fabrics and materials used are exceptionally durable and luxurious. Buyers also deeply appreciate the attentive support team, who readily provide color samples and happily assist with precise custom sizing requests. Additionally, people frequently mention that orders arrive securely packaged and well within expected timeframes. Though some customers experienced minor drawbacks, mentioning that deliveries occasionally arrived a bit later than initially estimated. A few people also mentioned isolated component flaws, such as unexpected pulls in the fabric or poorly constructed legs.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the superb craftsmanship,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the craftsmanship is exceptionally well... See more

Delivery service

Clients share positive opinions on delivery service, noting that items arrive promptly within the expected... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful sales team and excellent... See more

Order

Users describe positive interactions with order, highlighting a slick online process, helpful guidance with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From requesting fabric samples to the footstool/table being delivered.. great service. 6 samples sent out no postage, emailed letting me know when approx time it would take to make. It arrived in b... See more

Rated 5 out of 5 stars

Absolutely perfect!!! Beautiful quality so so happy with my purchase from this company. Footstool come very protected on delivery and came quicker then expected!! Was emailed regarding delivery date... See more

Rated 5 out of 5 stars

From start to finish the process was very smooth. Fabric samples were sent very quickly enabling us to make our choice with confidence. It took around 6 weeks to arrive, exactly what was stated a... See more

Rated 5 out of 5 stars

This is the second time we’ve used Footstools and More and they are brilliant. Mark was really helpful when we placed the order in terms of getting the sizing of our ottoman just right. The communicat... See more


Company details

  1. Furniture Store
  2. also in
  3. Interior Designer

Information provided by various external sources

Footstools & More are a small family company based in Yorkshire. With a wealth of experience and knowledge, the family have enjoyed three generations in the furniture industry. Offering a large and varied range of products, available in standard and bespoke sizes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,219)

160 reviews in the last 12 months

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Rated 5 out of 5 stars

This company is amazing

This company is amazing. The website is clear, concise, and easy to navigate. On delivery i received my item well packaged and the item itself is very high quality and exceeded my expectations, so pleased that I have ordered another footstool.

September 11, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent product excellent customer service

Ordered my footstool communication excellent even when after a couple of days I changed my mind to colour of fabric. They arranged a sample which I received quickly. Order placed love my footstool excellent quality and customer service fantastic
Thankyou

July 24, 2025
Rated 5 out of 5 stars

Amazing service

Amazing service! I would highly recommend Footstools & More. Great selection of designs and fabrics, lead time was much quicker than expected, and the delivery arrangements were easy peasy. Really pleased with the quality of the footstool, it looks great in our living room. Thanks very much!

July 17, 2025
Rated 5 out of 5 stars

Well-crafted, excellent quality stool

The company responded to questions helpfully and promptly. I chose to use my own fabric which needed fire retardant treatment and they kept me informed re progress through this and the manufacturing process .

The stool is well crafted and exceeded my expectations in appearance, quality and comfort.

July 10, 2025
Rated 5 out of 5 stars

Two bespoke footstools with storage…

Two bespoke footstools with storage ordered and paid for by phone with card. Excellent communication with Mark. Arrived in approximately four weeks. Delighted with them, seem very well made and just what I wanted.

July 10, 2025
Rated 4 out of 5 stars

I think the product was great

I think the product was great, really good quality, price was good and very easy to order
I personally would have liked a bit more of an update on delivery etc it said 2 to 4 weeks , I think it was 4-5 in the end which was absolutely fine but I would’ve liked a bit more of an update along the way. Definitely not a complaint as I can’t fault anything more a constructive criticism.

July 2, 2025
Rated 5 out of 5 stars

Excellent quality and amazing service!

Excellent quality and amazing service!
I love my footstool. An original fabric which looks stunning in our living room. The service was superb. So efficient and a really quick turnaround. The quality of the finish is also as good as it gets. It exceeded my expectations. I am thrilled with it!

June 30, 2025
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service and premium products. The fact that you can order fabric samples is so useful. We had some cushions made - they look stunning and have completely transformed our sofa. Highly recommend this company.

July 4, 2025
Unprompted review
Rated 5 out of 5 stars

Bespoke footstool

I ordered a bespoke footstool which I received yesterday. First, it is perfect in size, colour, construction and quality. Thank you - I am delighted with the end result. Second a very big thank you to your courier Tony who was excellent, firstly by keeping me updated on his arrival and second going above and beyond helping me get the footstool upstairs and into the lounge. A first class service all round and I am more than happy to recommend Footstools and More to anyone who wants a quality product and experience.

June 25, 2025
Unprompted review

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