Footstools & More Reviews 

1,219
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 171 reviews, reviewers overwhelmingly had a great experience with this company. Consumers consistently praise the outstanding craftsmanship of the bespoke footstools, noting that the fabrics and materials used are exceptionally durable and luxurious. Buyers also deeply appreciate the attentive support team, who readily provide color samples and happily assist with precise custom sizing requests. Additionally, people frequently mention that orders arrive securely packaged and well within expected timeframes. Though some customers experienced minor drawbacks, mentioning that deliveries occasionally arrived a bit later than initially estimated. A few people also mentioned isolated component flaws, such as unexpected pulls in the fabric or poorly constructed legs.

What people talk about most

Product

Customers consistently note positive experiences with product, frequently praising the superb craftsmanship,... See more

Quality

Reviewers mention positive feedback about quality, highlighting that the craftsmanship is exceptionally well... See more

Delivery service

Clients share positive opinions on delivery service, noting that items arrive promptly within the expected... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpful sales team and excellent... See more

Order

Users describe positive interactions with order, highlighting a slick online process, helpful guidance with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From requesting fabric samples to the footstool/table being delivered.. great service. 6 samples sent out no postage, emailed letting me know when approx time it would take to make. It arrived in b... See more

Rated 5 out of 5 stars

Absolutely perfect!!! Beautiful quality so so happy with my purchase from this company. Footstool come very protected on delivery and came quicker then expected!! Was emailed regarding delivery date... See more

Rated 5 out of 5 stars

From start to finish the process was very smooth. Fabric samples were sent very quickly enabling us to make our choice with confidence. It took around 6 weeks to arrive, exactly what was stated a... See more

Rated 5 out of 5 stars

This is the second time we’ve used Footstools and More and they are brilliant. Mark was really helpful when we placed the order in terms of getting the sizing of our ottoman just right. The communicat... See more


Company details

  1. Furniture Store
  2. also in
  3. Interior Designer

Information provided by various external sources

Footstools & More are a small family company based in Yorkshire. With a wealth of experience and knowledge, the family have enjoyed three generations in the furniture industry. Offering a large and varied range of products, available in standard and bespoke sizes.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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4.9

All reviews

(1,219)

159 reviews in the last 12 months

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Rated 5 out of 5 stars

Wonderful company

If I could give this company 10 stars I would. The stools are beautifully made, good quality fabric with great customer service. I had a mix up with the colours but the problem was sorted out quickly and efficiently. Thank you Mark. Highly recommended. Thank you. X

May 7, 2026
Unprompted review
Rated 5 out of 5 stars

Caring for leather

We had a bespoke leather stool which was beautiful and we are very pleased with footstool, communication with the company and the delivery.
We think it would have been a good idea if a leaflet had been included to help us care for our leather footstool in the years to come. Thank you

April 16, 2026
Rated 5 out of 5 stars

Bespoke coffee table

I had a bespoke coffee table made for me. I did not wait long for it to be delivered and it was just as I had asked for. Really well made. Delighted with it and would highly recommend. Very reasonably priced as well.

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional!

Really impressed with this company. Great range of products and material selection + excellent customer service. They kept me posted on delivery dates and time (a real person keeping me updated!!). On arrival the team took great care to place the item. Commendable quality and 100% happy with our new footstool.

It now just makes the rest of the furniture look a bit shabby!!

March 25, 2026
Unprompted review
Rated 5 out of 5 stars

The high review score for this Footstools & More is well deserved

I did a lot of on line research and came across Footstools & More.
I ordered some samples which arrived quickly but decided to go with a fabric of our choice instead.
Mark got back to me with a quote to order the fabric directly on our behalf.
The footstool arrived and was very well made, perfect for our room.
The high review score for this company is well deserved.

March 30, 2026
Rated 5 out of 5 stars

Delighted

I recently ordered a few items for a residential project from Footstools & More and have been delighted with the whole process, communications, lead times and quality of the products received. I would certainly recommended the company and hope to work with the team again on a future project. Many thanks!

March 31, 2026
Rated 5 out of 5 stars

Wonderful Bespoke Footstool!

I ordered a bespoke footstool from Footstools & More. The company took great care to find exactly the type of legs that I wanted, to go with other furniture that I own. All communications felt personal and attentive.
When the footstool arrived I had to attach the legs, which was a very easy process as the fittings had been carefully prepared. I am very pleased with my purchase and it looks fantastic in my living room. Highly recommend Footstools & More.

April 9, 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant product and great communication

Brilliant product and great communication. I ordered a footstool with custom material choice and dimensions - it was easy to liaise with the team to run through options, confirm my preference and place the order. And 6 weeks later it arrived and looks fantastic - really high quality workmanship. Couldn't be happier with it and would recommend the company to anyone.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Ordered dark oak tray which I thought…

Ordered dark oak tray which I thought was expensive until I received it, worth every penny top class workmanship and I’m very fussy, quality wood, heavy not scrimped on materials very pleased would definitely recommend, amazing thank you.

March 19, 2026

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