My Foreo Issa toothbrush did not vibrate. I followed app directions and found it would not connect either. Kathy in Customer experience was dutiful in answering each and every email - about 6 of them... See more
Company replied
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Review summary
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My foreo device got issue and I chatted with customer support with advice to file my claim it is 1st time wit foreo. I received response with 2 working days from Pamela-customer support. She is respon... See more
Company replied
Danny at Foreo Customer Service is phenomenal! I had an unexpected issue with my new Luna4+. Danny made the warranty process smooth and easy. Plus he is the kindest, most helpful Customer Service re... See more
Company replied
I am absolutely in love with FOREO products for their amazing quality and the fantastic results they bring to my skin. Not only are the devices top-notch, but their customer service is also beyond exc... See more
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Company details
Written by the company
FOREO is the world's leading beauty-tech brand, stocked in more than 7000 stores and winner of more then 100 beauty awards worldwide. Through multidisciplinary collaboration between topflight specialists at the FOREO Institute, we have developed revolutionary innovations that surpass the cosmetic, providing a smarter and more effective way to care for yourself. FOREO is here to revolutionize the beauty industry with a simple promise – to give a new-found confidence to millions, through innovative beauty solutions that work.
Contact info
Birger Jarlsgatan 22, 11434, Stockholm, Sweden
- https://www.foreo.com/support/contact
- foreo.com
4.5
Excellent
7K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 2 weeks
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faq
I experience great customer service…
I experience great customer service from foreo. Customer service is very informative & helpful. Fast respond & very nice. Thank you so much!
The gadget is amazing too. I have foreo luna 3 & foreo ufo 2. I love love love them. This is best investment for beauty.
My wishlist/next purchase is their FAQ ( led mask). I wish i could get best deal.
July 5, 2023
Unprompted review
Reply from FOREO
Dear Diana,
Thank you for sharing your opinion with us! We appreciate it and wish you a great day.😊
Yours,
FOREO CC
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Products and service terrific. Want my FAQ 202!
I love Foreo products and their service is excellent, I only wish the FAQ 202 is available for delivery to the USA now. Please make it available to us :)
June 12, 2023
Unprompted review
Reply from FOREO
Dear Sabrina,
Thank you for your lovely review and we are so happy that you are part of the FOREO family.
FAQ™ 202 will be available very soon so make sure to keep an eye on our website and also subscribe to our newsletter so you find out about it first!
Have a gorgeous day.💜
Yours,
FOREO CC
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