FORESMART Reviews 

297
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 59 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, responsiveness, and helpfulness, often going above and beyond. The service is frequently highlighted as smooth, efficient, and reliable, ensuring shipments are handled well from start to finish. Reviewers consistently appreciate the clear and prompt communication, with agents often replying quickly, even outside regular hours. Many people also highlight the fast and on-time delivery service, noting that shipments arrive as planned without unexpected delays.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their professionalism, responsiveness, and... See more

Service

Clients share positive opinions on service, consistently highlighting the professionalism, reliability, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, consistently praising timely and fast deliveries... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting excellent communication... See more

Response time

Users describe positive interactions with response times, highlighting prompt and clear communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Working with Foresmart has been the smoothest and most frictionless process, they go above and beyond to make sure your shipments are on track and everything is delivered in great condition. S... See more

Company replied

Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ I’ve been using Foresmart for years to book goods from China to Norway, and I couldn’t be happier with their service. Johnny always goes above and beyond to secure the best rates and provide ou... See more

Company replied

Rated 5 out of 5 stars

We have received several shipments through Foresmart. Everything has gone smoothly. In particular Katherine has been extremely helpful, always finding us the most economical shipping solutions. We con... See more

Company replied

Rated 5 out of 5 stars

Ian from foresmart has been an invaluable help to me and my business. He is a great communicator, is very reliable, and finds me shipping options at competitive prices. I have been working with Ian... See more

Company replied


Company details

  1. Freight Forwarding Service
  2. Logistics Service
  3. Shipping Company
  4. Shipping Service

About FORESMART

Written by the company

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FORESMART

Foresmart Forwarding is a Class A forwarder Company in China. Our head office is in Shenzhen, China, and we have a branch office in Guangzhou, Changsha... We can handle the shipment from Shenzhen, Shanghai, Ningbo, Guangzhou, Qingdao, Tianjin, Fuzhou, Xiamen, Dalian, Foshan, Taiwan, HoChiMinh, and so on. Our main Market is in the USA, Canada, Australia, New Zealand, UK, Germany, and other Europe countries.

Here below are our main services: 1. Air freight&Ocean freight forwarding 2. FBA shipping 3. Consolidation, Warehousing 4. Customs broker 5. Insurance 6. DDU&DDP


Your reliable shipping agent in China.
Make freight more efficient.
get a free quotation more services

Contact info

5.0

Excellent

TrustScore 5 out of 5

297 reviews

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1-star

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5.0

All reviews

(297)

57 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service, highly recommend!!

I dealt with Ian from start to finish and his customer service and communication was excellent! I was kept up to date and informed of any changes as they occurred and was extremely happy with the price they charged me to move my freight. Very competitive and a much better service when compared to others on the market. Will definitely use Foresmart again for future freight forwarding and highly recommend to anyone looking for something priced well without sacrificing quality service!

May 6, 2025
Unprompted review
FORESMART logo

Reply from FORESMART

Hi Carlos

So happy to know Ian can help u shipping ur goods From China to USA Amazon

door to door. we will continue to provide u best shipping freight and service

Pls feel free to contact ian if he can do somehting for you.

Looking forward to our next cooperation
Many thanks

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Rated 5 out of 5 stars

Very professionnal transporter from…

Very professionnal transporter from China, I import goods from 10 years from China, and it's the best company I worked with.

June 14, 2025
Unprompted review
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Reply from FORESMART

Thank you for your kind words! We're honored to be your best shipping partner in China. Your satisfaction drives our commitment to professional service.

Thank you
Foresmart Forwarding Team

Rated 5 out of 5 stars

I am Pauline from Cherub Baby…

I am Pauline from Cherub Baby Australia. Ian of Foresmart accommodates the concerns and responded promptly.

June 5, 2025
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Reply from FORESMART

Thank you, Pauline! We’re glad Ian could assist promptly. At Foresmart, we pride ourselves on responsive freight forwarding solutions. Thank you so much.

Foresmart Forwarding Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service , I always use Foresmart as they are very reliable and offer very competitive prices.

May 29, 2025
Unprompted review
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Reply from FORESMART

Thank you for trusting Foresmart as your freight forwarder! We’re proud to provide reliable logistics solutions and competitive shipping rates to valued partners like you. Your continued support motivates us to keep delivering excellence. See you for the next shipment!

Thank you.
Foresmart Forwarding Team

Rated 5 out of 5 stars

The best thing about foresmart is…

The best thing about foresmart is customer service, they are very cooperative and the reply to the query is instant. Also what I like the most is there was no surprises in term of fees and the service they have provided and they are highly recommended.

April 1, 2025
Unprompted review
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Reply from FORESMART

Thank you for your kind words! We’re thrilled to hear you had a positive experience with our customer service and transparency. Providing prompt, helpful support and clear communication is always our priority. Your recommendation means a lot to us—we truly appreciate it!"We will keep to provide the professional shipping service.

Thank you.
Foresmart Forwarding Team

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Rated 5 out of 5 stars

A very good experience

A very good experience
Jessie has been very helpful and very organized when it came to our shipments.
We highly recommend her services.

May 15, 2025
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Reply from FORESMART

Thank you! We’re so glad you had a great experience with Jessie—she’s a true asset to our team. We appreciate your recommendation and look forward to serving your shipment again!

Thank you.
Foresmart Forwarding Team

Rated 5 out of 5 stars

5 starts

5 starts. great service, always in touch with willing to help

May 14, 2025
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Reply from FORESMART

Thank you for your 5-star rating! We're so glad to hear you had a great experience with our service. Staying responsive and helpful is our top priority, and we truly appreciate your recognition. We look forward to supporting your freight again in the future!"

Thank you.

Foresmart Forwarding Team

Rated 5 out of 5 stars

Great first experience!

Foresmart was the first freight forwarder i used to get items from my business sent directly to my country. I must say, excellent experience! The agent was so helpful and had my package arranged exactly how i wanted it.

Service was great, the package was packed, shipped and delivered all within the week.

May 13, 2025
Unprompted review
FORESMART logo

Reply from FORESMART

Thank you for your wonderful feedback! We’re thrilled to hear your first experience with Foresmart was seamless—from packaging to speedy delivery. Our team takes pride in providing personalized service, and we’re delighted they met your expectations. We truly appreciate your recommendation and look forward to assisting your shipping again soon!"

Thank you.

Foresmart Forwarding Team

Rated 5 out of 5 stars

Always amazing working with Jessie!

Always amazing working with Jessie!

April 14, 2025
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Reply from FORESMART

Thank you for your kind feedback about our service,we will try our best to provide professional shipping service.

Thank you.

Foresmart Forwarding Team

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Rated 5 out of 5 stars

The communication was excellent

The communication was excellent from quote request until delivery. Aivian was kind, always endeavored to answer my questions and reachable everytime. Will look forward to work with Foresmart again.

March 21, 2025
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Reply from FORESMART

Hello,We're overjoyed by your positive review! Aivian's efforts are highly appreciated. We're committed to this level of service and can't wait to work with you again, making future collaborations even more successful.

Thank you.
Foresmart Forwarding Team

Rated 5 out of 5 stars

Foresmart has been a trustworthy and…

Foresmart has been a trustworthy and reliable company to me for the past 3 years..just to give recognition to calon who I've been dealing with in being excellent her delivery in customer service.

February 27, 2025
Unprompted review
FORESMART logo

Reply from FORESMART

Thank you for your loyalty and kind words! Calon will be delighted to know her efforts are recognized. We look forward to serving you for many more years.

Thank you
Foresmart Team

Rated 5 out of 5 stars

Ian and his team from Foresmart made…

Ian and his team from Foresmart made shipping my goods a breeze, he was very thorough and always replied very quickly even though we have very different time zones. Highly recommend him, and will definitely use his assistance in the future for more shipments.

January 27, 2025
FORESMART logo

Reply from FORESMART

Thank you for your kind feedback,we're extremely grateful for your kind words! Ensuring smooth shipping and prompt replies was our aim. Thrilled to have met your expectations. Can't wait to assist with your future shipments!

Thank you
Foresmart Forwarding Team

Rated 5 out of 5 stars

Highly recommended

Great service the entire time dealing. From great competitive pricing to helping me receive my shift shipment. Customer service helped me the whole way through and went out of their way to help when my location changed mid delivery.
Would highly recommend and definitely be using them again. Very quick service both via air and sea

February 10, 2025
FORESMART logo

Reply from FORESMART

Thank you so much for your glowing review! Your kind words mean the world to our team. We're committed to providing competitive pricing and going the extra mile for our customers, like assisting when delivery plans change. It's wonderful to hear that our air and sea services met your expectations. We look forward to serving you again soon!

Thank you
Foresmart Forwarding Team

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Rated 5 out of 5 stars

We work with them since multiple years…

We work with them since multiple years and had no issues.

Very fast response time and good pitching.

February 14, 2025
FORESMART logo

Reply from FORESMART

Thank you for your kind feedback about our service,we will try our best to make freight more efficient.

Thank you
Foresmart Forwarding Team

Rated 5 out of 5 stars

Always smooth communication and fair…

Always smooth communication and fair price.

Thank you Jessie ans Star for your excellent service.

Kindly,

JB

February 13, 2025
FORESMART logo

Reply from FORESMART

Dear JB,

Thank you for your 5-star review! We’re delighted to hear you had a smooth experience and appreciate your kind words about Jessie and Star. Your trust means everything to us!

Looking forward to serving you again.

Foresmart Forwarding Team

Rated 5 out of 5 stars

Smooth and easy process

Ian made the whole process smooth and easy!

February 9, 2025
FORESMART logo

Reply from FORESMART

HI Eric

Thank you for your kind words! We’re thrilled to hear that Ian made the process smooth and easy for you. Providing excellent service is our priority, and we’re glad we could meet your expectations.

Looking forward to serving you again!

Foresmart Forwarding Team

Rated 5 out of 5 stars

Brilliant company

Brilliant company, very reliable and always deliver faster than expected.

February 7, 2025
FORESMART logo

Reply from FORESMART

Hi Noha

Wow, thank you for such a wonderful review! We’re so happy to hear that you find us reliable and that we’ve exceeded your expectations with faster deliveries. Your trust and support mean the world to us!

Looking forward to serving you again soon!

Warmest regards,

Foresmart Forwarding Team

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Rated 5 out of 5 stars

Fast Shipping

My experience with FORESMART was good. My shipments arrived safely, fast and were trackable. They provided prompt answers to my queries. I am happy to recommend them for your shipping needs.

January 17, 2025
FORESMART logo

Reply from FORESMART

Hello,Thank you so much for your kind words and for recommending FORESMART! We’re thrilled to hear that your shipments arrived safely, quickly, and that our team provided prompt and helpful support. Your satisfaction is our top priority, and we’re grateful for the opportunity to serve you.

Looking forward to assisting you with your future shipping needs!

Best regards,
Foresmart Forwarding Team

Rated 5 out of 5 stars

Great communication and quick shipment

Ian was very helpful, the shipment was arranged quickly and the communication was excellent all along!

December 16, 2024
FORESMART logo

Reply from FORESMART

Hi,Thank you for your kind words! We’re so glad to hear that Ian provided excellent support and that your shipment was arranged quickly and smoothly. Your satisfaction is our top priority, and we’re thrilled we could meet your expectations!

Looking forward to serving you again soon!

Best regards,
Foresmart Forwarding Team

Rated 5 out of 5 stars

Great communication

Great communication , no hassle , everything was done for me and made importing good a walk in the park

December 17, 2024
FORESMART logo

Reply from FORESMART

Hi,Thank you so much for your kind review! We’re thrilled to hear that our communication and services made importing goods a hassle-free experience for you. It’s our goal to make everything as smooth as possible, and we’re so glad we could deliver!

Looking forward to working with you again soon!

Best regards,
Foresmart Forwarding Team

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