Lee Connor was really clear and articulate on what was going to happen with the further plans with Foresters Financial. He was very kind and patient with me as we discussed the whole process of my mat... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
We are an international financial services provider that begun in 1874 to provide access to life insurance for working families. Nearly 150 years later we have more than three million customers and members across the UK, Canada and the USA. One thing has remained constant and that is our commitment to help improve family well-being, and each year we invest millions into causes that can do so. Here at Foresters Financial we provide financial solutions and insurance options that make a difference. Helping is who we are. When you become a member at Foresters Financial not only do you have access to expert financial support but also a long list of valuable member benefits. These benefits include the opportunity to give back through volunteering efforts and community grants. Sign up today at foresters.com
Contact info
2 Cromwell Ave, BR2 9BF, Bromley, United Kingdom
- foresters.com
Replied to 23% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Helpful information given and very…
Helpful information given and very useful for a financial novice
Very professional and knowledgeable company to work with
Jodie has been a wonderful help throughout the process of maturing my account. She is very knowledgable and has helped me understand everything on offer to me. Thank you for everything so far Jodie!
Great service from Anitha
Thanks to Anitha for her help and guidance in getting my ISA set up in an appropriate fund for my needs. Anitha's patience and support are greatly appreciated.
Beyond appalling service
Forester's has the worst customer service I have come across. We have been trying to access my daughter's baby bond funds since late 2023 and still NOTHING. Please do not tell me to write to service@foresters as we have done that over and over again. Emails take days to be responded to and then when we send what is asked for, a week later, we get another email asking for something else. We keep getting asked to call but when we try, the calls don't connect (we are not in the UK). Foresters are not willing to call us. We want this resolved. We are planning to take this further with the ombudsman as it is beyond outrageous how we are being treated.
A supportive and clear meeting
Olivia was very flexible and able to see us face to face and explain all the options clearly to us. She has provided all the information we requested and has made a further date to meet with us again. Her service has been exemplary.
Excellent service
Lee was very personable and went out of his way to explain everything clearly and help ensure we were aware of all the benefits available to us. Excellent service (again). Thank you.
Had a phone call with Anitha who was…
Had a phone call with Anitha who was very helpful in guiding me through the options for my finances.
Great thank you
Was t sure on what or where to look…
Was t sure on what or where to look helped me massively
Very kind consultant with helpful…
Very kind consultant with helpful insightful suggestions and easy to follow instructions!
Lee is very helpful and takes time to…
Lee is very helpful and takes time to understand our £ goals.
Terrible company
Terrible company. Trying to sort my child’s trust fund out for her and this company are making it very difficult. Wouldn’t recommend.
Excellent communication with financial…
Excellent communication with financial advisor , exactly what I needed
Really nice man who made us feel…
Really nice man who made us feel comfortable and was very knowledgeable
Lee Connor was super helpful
Lee Connor was super helpful. Has been for years. Always a pleasure to speak to and Is very informative.
I had a call with Lee Connor earlier on…
I had a call with Lee Connor earlier on today and I went into the call not really knowing a lot at all but Lee took the time to explain everything I was unsure on and it’s really made me feel secure in where I’m putting my money. Massive thanks to Lee !!
Service
Lee Connor explained everything I needed really well, and was just a nice guy in general. I was able to understand everything clearly.
Very good professional service.
Friendly, understanding and professional
Cheryl listened and understood our circumstances, recognising and advising us how to proceed with investments, she explained everything clearly so we could make informed decisions
Very informational
I had a call with Lee and he was very informative, clear, and straight to the point, yet the conversation never felt rushed. Overall, it was a very pleasant experience.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








