ForeTwo Group Reviews 

1,007
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 151 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and incredibly helpful, often going above and beyond to assist with queries and provide support. The service is frequently described as excellent, with many appreciating the personal touch and the smooth, stress-free processes. People also highlight the quick response times and efficient communication, making their overall experience very positive. However, some people mentioned issues with communication and service, such as a lack of proper onboarding, having to chase for replies regarding employee taxes, and not receiving important notifications, which led to a disappointing experience for a few.

What people talk about most

Staff

Customers had positive experiences with staff, consistently describing them as friendly, approachable, and... See more

Service

People report positive experiences with service, with many reviewers highly recommending the company for its... See more

Response time

Users describe positive interactions with response times, frequently highlighting the promptness and... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the outstanding... See more

User experience

Reviewers consistently report positive feedback about the user experience, highlighting it as excellent from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jo (Brown) and her team were friendly, supportive, fast acting and professional. ForeTwo were my first umbrella co as a contractor, so had lots of silly questions, but they were more than willing... See more

Company replied

Rated 5 out of 5 stars

After many years of paying huge accountancy fees, we came across fore two accounting. Fantastic service from Hayley who guided us swiftly through the dreaded process of our company accounts. All... See more

Company replied

Rated 5 out of 5 stars

ForeTwo Group are excellent!! It's as simple as that! I've been using them for over 2 years now and always very responsive. On the rare occasion there was a problem with timesheets or data from a... See more

Company replied

Rated 5 out of 5 stars

I have used 2 other payroll services in the 4 years I have been doing contract work. ForeTwo are by far and away the best and that’s why I will continue to stay with them in the future. They are su... See more

Company replied


Company details

  1. Payroll Service
  2. Accountant

Written by the company

We offer a range of contractor umbrella payroll services and contractor accountant services. From helping the first time contractor or temporary worker to set up using our Umbrella service, ensuring we take our time to explain how it all works and answering every question in plain English – no jargon; through to supporting highly experienced career contractors who are looking for a better service. The range of services we offer includes our employed Umbrella PAYE services, Limited Company set up (Personal Service Companies or PSC) and ongoing professional contractor Accountancy service; and self-employed CIS (Construction Industry Scheme) for those workers in the Construction Industry who fulfill the relevant criteria to set up using that service.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.9

All reviews

(1,007)

149 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great umbrella company

I very much enjoyed working with this umbrella company. They were prompt and transparent. I can’t recommend them enough.

February 18, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Hi Anthony,
Thank you so much for your kind words! We're delighted to hear that you had such a positive experience working with us. Providing a prompt, transparent, and reliable service is always our priority, so it’s great to know we delivered on that for you. We truly appreciate your recommendation and look forward to supporting you again in the future.
Kind regards,
Kimberley De Los Santos

Rated 5 out of 5 stars

Kim was very efficient and very helpful

Kim was very efficient and very helpful

March 24, 2026
ForeTwo Group logo

Reply from ForeTwo Group

Thank you so much for your fantastic 5-star review!

We’re delighted to hear that Kim was efficient and helpful, she’ll be thrilled to know her efforts made such a positive impression. Providing great service is what we strive for, and your feedback truly means a lot to us.

We really appreciate you taking the time to share your experience!

Many Thanks
Nikki Lee
Head of Customer Success

Rated 5 out of 5 stars

Excellent Umbrella Co.

I have been with the company for over 2 years and have never had a problem with them. Their customer service is excellent and they always respond same day.

March 2, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Hi Patricia,
Thank you for your continued trust and for taking the time to share your experience.
We’re delighted to hear that you’ve been with us for over two years and have consistently received excellent service. Providing reliable support and responding promptly is something we take great pride in, so your feedback means a lot to the team.
Kind regards,
Kimberley De Los Santos

Rated 5 out of 5 stars

very reliable

A very reliable, friendly service who gives prompt advice in order for everything to run smoothly

March 23, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Hi Margaret,
Thank you for your kind feedback!

We’re really pleased to hear that you’ve found our service reliable and friendly, and that our advice has helped everything run smoothly. Providing prompt, supportive guidance is exactly what we aim for, so it’s great to know that’s been your experience.
We appreciate your support and look forward to continuing to work with you.
Kind regards,
Kimberley De Los Santos

Rated 5 out of 5 stars

Very easy process to join

Very easy process to join.
Quick phone call to clarify how the process worked and answered a few questions over the phone.
Friendly staff, and quick response

March 16, 2026
ForeTwo Group logo

Reply from ForeTwo Group

Hi Steve,
Thank you for your kind review!
We’re really pleased to hear that you found the joining process straightforward and that our team was able to clearly guide you through everything. It’s great to know the call was helpful and that your questions were answered quickly.
We pride ourselves on being friendly, responsive, and easy to work with, so your feedback means a lot. We look forward to supporting you going forward.
Kind regards,
Kimberley De Los Santos.

Rated 5 out of 5 stars

Ticks all the boxes

Easy to set up. Quick to support when a query arose. Payment quick and smooth.

March 11, 2026
ForeTwo Group logo

Reply from ForeTwo Group

Hi Melissa,
Thank you for your great feedback! We’re really pleased to hear you found the setup easy and that our team was quick to support you when needed.
It’s also fantastic to know that everything, from setup to payment was smooth and efficient for you. That’s exactly the experience we aim to deliver.

We appreciate you taking the time to share your experience.
Kind regards,
Kimberley De Los Santos

Rated 5 out of 5 stars

fast and quick set up

fast and quick set up

March 12, 2026
ForeTwo Group logo

Reply from ForeTwo Group

Hi Jogga,
Thank you for your review! We’re really pleased to hear you found the setup process fast and straightforward. Making things simple and efficient for our clients is a top priority for us. If you ever need any further support, we’re always here to help.
Kind regards,
Kimberley De Los Santos

Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. I worked closely with Tom and Neil, and their expertise was evident from day one. They are proactive, detail-oriented, and always available to answer questions, no matter how small. It’s rare to find an accounting firm that combines high-level technical skill with such a personal touch. If you're looking for a team you can actually trust, look no further.

January 10, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Hi,
Thank you so much for your kind words and for taking the time to share your experience.

We’re delighted to hear that you were so pleased with the service you received, and we’ll be sure to pass your feedback on.

Providing proactive, detailed support while maintaining a personal approach is exactly what we strive for, so it’s fantastic to know that came across throughout your experience.

Thanks again for your recommendation, it truly means a lot to the whole team.
Kind regards,
Kimberley De Los Santos

Rated 5 out of 5 stars

Excellent service

Very responsive, zero issues, smooth operation. Very personable and professional. I would highly recommend.

March 18, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Thank you so much, Alison, for your kind words and 5-star review!

We’re delighted to hear that you found our service responsive and the process smooth from start to finish. It’s great to know that our personable and professional approach made a positive impression.

Your recommendation truly means a lot to us, and we really appreciate your support. We look forward to working with you again in the future!

Many Thanks
Nikki Lee
Head of Customer Success

Rated 5 out of 5 stars

Fantastic service for 5 years with…

Fantastic service for 5 years with fortwo. Will certainly recommend

March 17, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Thank you so much for your loyalty over the past five years! We're thrilled to hear you've enjoyed our service with ForeTwo. Your recommendation means the world to us, and we look forward to supporting you for many more years to come.

Best regards,
Nikki Lee
Head of Customer Success

Rated 5 out of 5 stars

Fab company to work with

Fab company to work with. Super efficient. Highly recommended.

March 12, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Hi Steve,

Thank you so much for your kind words! We're really pleased to hear that you found us efficient and easy to work with. Your recommendation means a lot to the whole team.

If there's ever anything else we can help with, don’t hesitate to get in touch.

Best regards,
Nikki Lee
Head of Customer Success

Rated 5 out of 5 stars

ForeTwo 10 out of 10

This is a very efficient practice with a finally tuned process for acting with machine automated precision but with a personal touch that makes you feel valued and individual. Jo and Lynne were the faces of foretwo for me I couldn't have been happier or better looked after. Any query answered directly, any request dealt with promptly - thanks for everything!

March 6, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Thank you so much for your wonderful review, Peter. We’re delighted to hear that you had such a positive experience with us. It’s great to know that the balance we aim for between an efficient, well run process and a personal, attentive service came across so clearly.

We really appreciate your kind words about how your queries and requests were handled, and we’re pleased that you felt well looked after throughout. Thank you for taking the time to share your feedback. It truly means a lot to the whole team.

Many Thanks
Nikki Lee
Head of Customer Success

Rated 5 out of 5 stars
ForeTwo Group logo

Reply from ForeTwo Group

Thank you for your review, Patricia. We’re really pleased to hear that you found the information helpful and that everything was sent through clearly and promptly.

We appreciate you taking the time to leave your feedback and are glad we could assist you.

Kind regards
Nikki Lee
Head of Customer Success

Rated 5 out of 5 stars

I have been working with Tom since the…

I have been working with Tom since the start of the New Year and all i can say is I am blown away by his professionalism and how much he has helped me keep my business on track.

I would strongly recommend Four Two to any one and ask for Tom Naylor to manage your accounts.

10/10

December 1, 2025
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Hi Jacob,

Thank you so much for your kind words and for taking the time to leave such a brilliant review. It’s been a real pleasure working with you since the start of the year, and we’re delighted to hear that you feel supported and on track with your business.

Tom takes great pride in delivering exactly this level of service, so your feedback truly means a lot. We really appreciate the recommendation and look forward to continuing to support your business as it grows.

Thanks again for the 10/10!

Many Thanks
Nikki Lee
Head of Customer Success

Rated 5 out of 5 stars

Great service

Great service, never had a problem and always quick to help when needed.

March 2, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Thank you, Lee. We really appreciate you taking the time to share this. It is great to hear that everything has run smoothly and that you have felt supported when needed. That means a lot to us.

Many Thanks
Nikki Lee
Head of Customer Success

Rated 5 out of 5 stars

Fantastic

Fantastic
Very friendly and professional staff
Explained perfectly and they are fully compliant with all tax affairs.
I’ve been using them for a while and I have no complaints.
Recommend company

February 23, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Thank you for your fantastic 5 star review of ForeTwo Group.

We are so pleased to hear that you have found our team friendly, professional and clear in explaining everything, as well as fully compliant with all tax matters. It is great to know you have been happy with our service over time.

We truly appreciate your recommendation and your continued trust in us.

Kind Regards
Nikki Lee
Head of Customer Success

Rated 5 out of 5 stars

Thoroughly professional services with…

Thoroughly professional services with absolutely no issues. Couldn't be happier with FourTwo

February 18, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Hi Jordan,

Thank you for your brilliant 5 star review of ForeTwo Group.

We are delighted to hear that you found our service thoroughly professional and hassle free. Knowing you are happy with the support you have received means a great deal to our team.

We really appreciate you taking the time to share your feedback.

Kind Regards
Nikki Lee
Head of Customer Success

Rated 5 out of 5 stars

Brilliant team for first umbrella, only left due to agency forcing my hand!

Jo (Brown) and her team were friendly, supportive, fast acting and professional.

ForeTwo were my first umbrella co as a contractor, so had lots of silly questions, but they were more than willing to help. Would recommend to any one requiring an umbrella co.

Only left as employment agency required us to move providers.

January 30, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Hi Kieran,

Thank you for your fantastic 5 star review and for choosing ForeTwo Group as your first umbrella company.

We are so pleased to hear that Jo Brown and the team were friendly, supportive and professional. There are never any silly questions, especially when you are new to contracting, and we are always happy to help.

Kind Regards
Nikki Lee
Head of Customer Success

Rated 5 out of 5 stars

Great communication

Great communication, highly reliable and rare difficulties are quickly resolved

February 16, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Thank you so much for your kind words! We truly appreciate your feedback and are glad to hear you found our communication clear and our service reliable. If anything ever comes up, we’re always here to help.

Many Thanks
Nikki Lee
Head of Customer Success

Rated 5 out of 5 stars

ForeTwo Group Finance/ Payroll team

ForeTwo Group Finance/ Payroll team
In short they really are a support. They do everything they say they will do and often do a little bit more. They are very helpful and straight to the point. It is really good to know you have a team of people that will deliver, especially when it involves being paid.
I have been supported by several team members but most recently Jo Brown

February 12, 2026
Unprompted review
ForeTwo Group logo

Reply from ForeTwo Group

Hi David,

Thank you so much for your wonderful 5 star review and for taking the time to share your experience with ForeTwo Group.

We are delighted to hear that you feel supported by our Finance and Payroll team. Delivering on our promises and going that extra step whenever we can is exactly what we aim to do, especially when it comes to something as important as being paid correctly and on time.

It is fantastic to hear your kind words about Jo Brown and the wider team. We will be sure to pass your feedback on as it truly means a lot to everyone involved.

Thank you again for your trust and support. We are always here if you need us.

Kind Regards
Nikki Lee
Head of Customer Success

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