Forever Dolls Club Reviews 196

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I love the doll is designed to last, she is the image of inclusion and accetpance for differnce in others. My Grandaughter loves her very Much, we purchased Ava, my Granddaughter is Ava-Lee, so she wi... See more

Rated 5 out of 5 stars

An absolutely beautiful doll with amazing high quality. I have purchased a few dolls from Forever Dolls, each doll comes in a carry case with hair accessories, a doll stand and an adorable outfit. The... See more

Rated 5 out of 5 stars

Little Miss has about 12 of thee gorgeous dolls now, she loves dressing them up and putting them back on her shelves to adoringly look at. She is absolutely in love with them and nobody is allowed to... See more

Rated 5 out of 5 stars

These dolls are amazing quality. I bought my daughter her first forever doll in 2020 and she is still in perfect condition even with my daughter playing with her most days. We have other branded dolls... See more

Company details

  1. Children's Toys Store

Written by the company

Forever Dolls is an 18" doll company creating amazing dolls and accessories for doll fans aged 3 – 93! Imaginative play is our passion! We believe in the magic of dolls to spark creativity, nurture essential life skills, and create cherished memories that last a lifetime. Forever Dolls Club helps kids step away from electronics and engage in real, imaginative play with their cherished doll companions. Designed to Inspire Play!


Contact info

4.9

Excellent

TrustScore 5 out of 5

196 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I orders 2 dolls nearly 3 weeks ago and…

I orders 2 dolls nearly 3 weeks ago and still hVe not got yhem

October 13, 2022
Forever Dolls Club logo

Reply from Forever Dolls Club

Hi Samantha, the tracking clearly shows Australia Post sent your parcel to an incorrect sorting location and are re-sending this to the correct one. I am not Australia Post, I do not control their actions. This is incredibly unfair. https://auspost.com.au/mypost/track/#/details/R443442016294382006120900

Advertisement
Rated 5 out of 5 stars

The service is absolutly fab

The service is absolutly fab
The delivery is quick and well packed
I've bought 2 dolls for my grandaughter for xmas plus the night before box
The dolls are absolutly stunning....best nanny award for me

October 25, 2022
Advertisement
Rated 1 out of 5 stars

Nearly 4 weeks and my doll hasn't…

Nearly 4 weeks and my doll hasn't arrived. Only thankful it's a Christmas present.

October 20, 2022
Forever Dolls Club logo

Reply from Forever Dolls Club

Hi Dawn, apologies for the delay with your orders delivery and the frustration this has caused. Unfortunately there are delivery delays in some regions including yours, whilst we would love to be able to have complete control over deliveries to their end point this is sadly not possible. Regards, Emma.

Rated 1 out of 5 stars

Not happy very disappointed in the way…

Not happy very disappointed in the way the company and courier have handled the missing dolls. Frankly the courier needs to fix the issue and the supplier should refund in full the money of missing foreverdolls. Not to say they are still in transit. This is why I as a customer have given my review. Don't get disappointed and buy something like this to not arrive in a timely manner. I paid cash and ordered 4 dolls for two of my Grandaughters and couldn't give them on their birthdays. So frankly anybody else think twice. Product was beautiful but very poor outcome for my experience. I will never order again for such lazy and useless communication on both parties. I'm one for helping and promoting small business. But when you receive nothing come on.

October 18, 2022
Forever Dolls Club logo

Reply from Forever Dolls Club

Hi Allison, as mentioned in all our emails we understand and appreciate the frustration the delay with your delivery caused - both the courier and Forever Dolls did everything we could to resolve the issue, the lost parcel was ultimately recovered and will be delivered within the next 48 hours. Unfortunately there are delivery delays in some regions and your parcel was caught up in this, we would love to be able to control deliveries to their end point but this is not possible for any business big or small. We wish you all the best. Regards, Emma.

Advertisement
Rated 5 out of 5 stars

Very happy

The doll is beautiful and presented beautifully too. Postage was fast and I am a very happy customer.

October 5, 2022
Advertisement
Rated 5 out of 5 stars

Awesome Dolls!

We love the dolls. We have a couple. They are cute, and their hair is amazing. Very nice quality product!

July 1, 2022
Rated 5 out of 5 stars

I was away from home when I purchased…

I was away from home when I purchased from Em at Forever Dolls. I asked if she would be able to hold my order (paid) and I would let her know when I was back home. Nothing was a problem - she said of course - the items arrived about 10
Days after I got back and are beautiful as always.

August 18, 2022
Rated 5 out of 5 stars

Magical!

Friendly prompt service & amazing products! These dolls are truly magical & unique. They make any little girls (& big girls) dreams come to life 💞

August 1, 2022
Advertisement
Rated 5 out of 5 stars

These dolls are absolutely beautiful

These dolls are absolutely beautiful. My granddaughter has McKenzie and nurtures her with love. I also purchased an outfit but it was out of stock. The team refunded it and most graciously popped another gorgeous outfit in when they didn't have too, nor did I expect it. I was in awe at their kindness. Not to mention when I had a question the were fast to respond. I felt they cared and it was the best experience. I would buy again and I do highly recommend these dolls to anybody that loves dolls. Thank you for such a great experience and showing so much kindness.

August 13, 2022
Forever Dolls Club logo

Reply from Forever Dolls Club

Thank you so much for such a lovely review Michelle! x

Rated 5 out of 5 stars

I bought piper for my granddaughter

I bought piper for my granddaughter. She loves the doll. Piper has beautiful hair that she can brush and has lovely clothes

September 8, 2022
Forever Dolls Club logo

Reply from Forever Dolls Club

So glad you loved Piper!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look