I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team h... See more
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Jeremy helped solve my problem and I hope he will keep the promise made via email, thanks for the update and support. Waiting for the complete refunds.
Edith was very helpful!!!! BUT this is Just a scam, signing up to subscriptions without it being made clear. Supposed to win competitions but u don't and you can receive a refund when u complain. Cus... See more
Scammers! They creating promotions in the name of well known sport brands via Instagram.You can win a sport item/ buy for 2 euros then you end up in a membership circle you never asked for and they st... See more
Hasn’t replied to negative reviews
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Thank ashley you solved my problem thanks…
Thank ashley you solved my problem thanks for your support .
thank you
Jeremy support team.
Jeremy helped solve my problem and I hope he will keep the promise made via email, thanks for the update and support.
Waiting for the complete refunds.
I'm happy with the phone and the deal I…
I'm happy with the phone and the deal I got from the company. I wanted a good smartphone that did the basics, and the site recommended one that ticked all the boxes. Speaking with the service team helped me get exactly what I was looking for.
I bought perfume
I bought perfume, but when I completed the purchase, it turned out that I bought some kind of subscription to an unknown site. They are scammers, don't deal with them.
quick response
I liked it but there is no need for me…
I liked it but there is no need for me to continued at the Moment.
Great customer service from kai
There are subscriptions charges without saying in advance
Everything was great , great service
The app was superb.And with my…
The app was superb.And with my situation Imani is helping to full extent.I love the help I get.He /She has good client personality.
Mason was helpful
Mason was helpful, a transaction was taken out of my bank and he went and cancelled the subscription I didn't even know I had, hopefully I will get a refund soon
It was great experience with this team…
It was great experience with this team ..The workers are sooo responsible and kind and guide me thoroughly ..specially the worker name Emily she isss sooo good and kind heart ..
Great job
The escalation team did a very good job and Clarice was very helpful
Kevin was very helpful
Kevin was very helpful. He has assured me of a refund which he he will expedite
Customer service is amazing
I never knew this site. I did contacted them for a unconsented transaction on my credit card from this site. I commend the customer service. They are amazing and are willing to assist me all the way.
Scam company
SCAM.
The only action you need to take is to report the fraud to your bank who will refund, block and cancel the card. Banks will be aware of this scam.
1. They post fake competitions/deals on social media like Facebook to sign you up to a recurring subscription without consent. A common scam is a discounted SMEG kettle for the cost of delivery.
2. Upon discovering fraud, if you contact support they only put your account on notice but still try to charge further. You will need to contact several times.
3. The ‘escalation team’ will offer to refund in “5-7 days” if you post a positive review. They prohibit you from mentioning a refund and will go around in circles with false promises and delaying tactics. They will claim that they’re doing this out of “goodwill” and will “expedite” but they require you to post a positive review BEFORE any action is even taken.
4. ALL of the positive reviews here are fake and solicited. They will ask you to delete a negative review in offer of a refund again.
5. This company is based in Cyprus, also trades under Best Paperclip and Bolluxe Limited.
Problem was addressed in a short period…
Problem was addressed in a short period of time.
Thanks to claire
Thanks to claire for the immediate action!! she help me a lot for the process.
This is a scam!
This is a scam!! They steal your money and after that you discover they send you an email that you can get some of the money that they stole from you (obviously only the money that you found about..) back if you rate them 4/5 stars and get them good reviews in order to make more people fall for that. So be sure that every good review is because of that. I cancelled my credit card and reported them instead of writing false review even if it means that they will the money that they stole. I hope none of you will fall for that scam and the people who is responsible of that fraud will go to hell :)
Charged extra for subscription
Charged extra for subscription, but good company overall, services were good but no longer required as well
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