My hair stopped falling out after two bottles however I paid for another last week and just got my shipment…? It went from elegant classy nice bottles for the pill to the cheapest you could possibly f... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
The communication is very good and they reply to questions immediately. Instructions are clearly written. The needles are not great. I have had a few break when drawing up the med ( and I am a d... See more
Company replied
First shipment arrived as promised. There was a problem with the second shipment but after chatting with customer service they both answered and took care of the problem right away. Would use this com... See more
Company replied
My medication came on time and the instructions were easy to follow. However I find it strange I can't log my doses on the app. In the habit section I have Water, Sleep, nutrition, and movement. Why d... See more
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Company details
- #51 of 53 best companies in Online Pharmacy
- #52 of 58 best companies in Hair Product Store
- #29 of 31 best companies in Mental Health Service
- #41 of 43 best companies in Online Prescription Medication Vendor
About hers
Written by the company
Hers is on a mission to help the world feel great through the power of better health. We believe how you feel in your body and mind transforms how you show up in life—that’s why we offer best-in-class care that’s affordable, accessible, and personalized.
Through our 100% online platform, customers can connect with licensed healthcare providers to access trusted treatments for hair loss, sexual health, weight loss, mental health, skincare, and more. If prescribed, treatment ships at no extra cost, and a subscription unlocks ongoing support from a dedicated Care Team to support you toward your goals.
We provide healthcare that was designed just for you with a simple online process, innovative products, and the best experience possible.
Visit forhers.com to start exploring treatment options and non-prescription products. Already a Hers customer? Share your review about your experience here.hers
Written by the company
- Hers is a women’s wellness company giving women convenient and affordable access to their everyday health products.
- Hers wants to free women from traditional health issues and structures that hold us back from being our best selves. Hers has created a convenient and affordable way for women to challenge her most basic issues – sexual health, acne, aging, and hair loss. Shop hers for effective, prescription health products, take an online assessment, and get connected to a doctor who will prescribe your treatment. The products are promptly mailed to your door. Enjoy the freedom to access birth control, Addyi® for low libido, tretinoin cream for acne and anti-aging, and more from hers.
Hers Company Guarantees
From licensed medical practitioners available on your schedule, to highly affordable health & wellness product offerings, hers guarantees accessible solutions; you can’t have one without the other.
We offer direct, immediate access to physicians and treatment offerings with no minimizing of your concerns and an expedient delivery process.
All of our doctors are licensed and board certified.
Every prescription is reviewed by your doctor, who you can consult with on our HIPAA-compliant messaging platform 24/7.
All products are offered at 50-80% off retail cost.
We can ship all orders to a PO box.
If your order is lost, stolen or incorrect, we will do our best to replace it.
All submitted user photos and information is private and never shared for promotional purposes.
Contact info
Letterman Drive 1, 94129, San Francisco, United States
- 1 (800) 368-6400
- support@forhers.com
- forhers.com
3.4
Average
7K reviews
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I do want to move up in doses faster…
I do want to move up in doses faster but it's going fine
April 17, 2026
Reply from hers
Hi Elizabeth,
We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
The Hims & Hers Team
Experience has been great after…
Experience has been great after contacting you regarding getting my shipment. I had a refill date but initial supply took quite a few messages to get.
March 19, 2026
Unprompted review
Reply from hers
Hi Karen,
We appreciate you sharing your experience and providing us with feedback! Your input is greatly valued here at Hims & Hers, and we're always here for you whenever you may need us.
The Hims & Hers Team
Everyone has been wonderful
Everyone has been wonderful. The process is quick and easy. Very transparent pricing.
April 17, 2026
Unprompted review
Reply from hers
Hi Anna,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
The Hims & Hers Team
Ripped Off
I paid for 6 months. They give you 24 weeks and still short you on the medication. 6 tiny vials that had supposedly 2mg in each for the entire 6 months. In 3 months I have lost 10 lbs. If you complain they tell you to eat protein and exercise. I feel ripped off.
April 17, 2026
Unprompted review
Reply from hers
Hi,
Thank you for providing your honest feedback, and we’re so sorry for the experience you had.
We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly.
The Hims & Hers Team
Turned off auto refill but got one anyways
I have never liked this program as I don’t find the medication as successful as other compounds I used previously. Unfortunately I was locked unit he year so I dealt with it. I went online and turned off automatic refills however I received one anyways and got charged the full year AGAIN! I did not approve and it’s very frustrating that I’m having to go through this process. I just submitted online my discontent and wish to send it back and get a refund. I will see how they react and if it changes my review rating for them. For now it’s a highly dissatisfied review.
April 17, 2026
Unprompted review
Reply from hers
Hi Heather,
We're so sorry for any inconvenience you experienced, and we appreciate you reaching out to provide us with your honest feedback.
We’ve requested further information to locate your account, so we can look into this as quickly as possible.
We look forward to hearing back from you soon.
The Hims & Hers Team
Great results and excellent experience
My results throughout the treatment have been great! Everything the doctor told me during our appointment has been happening, and I am strictly following her instructions. My skin is brand new! I am loving it! Moreover, the app is very intuitive, and I easily find the answers to my doubts. I think the renewal of the treatment could be more spaced out in time, since I still have some product, and I have already received the next one. Besides that, I am completely satisfied.
April 17, 2026
Unprompted review
Reply from hers
Hi Gabriela,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
The Hims & Hers Team
It didn't work
It didn't work. Waste of money. I want a refund. I have gained weight since being on this and haven't lost weight
April 17, 2026
Unprompted review
Reply from hers
Hi,
Thank you for providing your honest feedback, and we’re so sorry for the experience you had.
We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly.
The Hims & Hers Team
It doesn’t work
April 17, 2026
Unprompted review
Reply from hers
Hi Thomas,
Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced.
We have requested further information so we can locate your account and help you as quickly as possible.
We look forward to hearing back from you soon.
SCAM
I was scammed. I was unable to get information on the weight loss medications offered through HERS with completing a lengthy questionnaire and paying $39. I was then “approved” for a different medication than the one I inquired about. The price of the drug that I wanted was $1500 higher than other online providers, so it was unaffordable anyway. HERS pocketed my $39.
April 16, 2026
Unprompted review
Reply from hers
Hi Kimberly,
Thank you for your honest feedback, and we’re so sorry for the experience you had. Your input is greatly valued here at Hims & Hers, and we're always here for you when you need us.
The Hims & Hers Team
I live how easy it is to ask a question…
I live how easy it is to ask a question and how a doctor will get right back to me. Instructions have been great so far as well. Only reason I did not rate it a 5 start was because I’ve been so sick and nauseated.
April 16, 2026
Unprompted review
Reply from hers
Hey Alysha,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
My prescriptions are not Hers branded
My prescriptions are not Hers branded. So far I have had two shipments and both have been from different pharmacies. I’m not feeling or seeing the results anticipated after 10 weeks.
April 16, 2026
Unprompted review
Reply from hers
Hi,
Thanks so much for sharing your experience with us! We are here to help you in any way we can.
We have requested further information so we can locate your account and help you with that as quickly as possible.
We look forward to hearing back from you soon.
The Hims & Hers Team
Minimal change - 8 weeks
I’m not feeling different after 8 weeks. Also, the app is really hard to follow and not personalized.
April 16, 2026
Unprompted review
Reply from hers
Hi Rachel,
Thank you for providing your honest feedback, and we’re so sorry for any inconvenience you experienced.
We have requested further information so we can locate your account and help you as quickly as possible.
We look forward to hearing back from you soon.
Easy to work with people
Easy to work with people, you do what you say you will and med is effective!
April 2, 2026
Unprompted review
Reply from hers
Hi,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
The Hims & Hers Team
I'm still losing weight
I'm still losing weight. It's slower coming off but I'm not giving up. The meds are shipped in a timely manner and I haven't had any issues thus far.
April 16, 2026
Unprompted review
Reply from hers
Hey Anna,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
I would give zero stars if I could
I would give zero stars if I could. They will ship you a different product than ordered, and then after canceling subscription will continue to ship your product and bill you without providing refund. Scammers!
April 16, 2026
Unprompted review
Reply from hers
Hi,
Thank you for providing your honest feedback, and we’re so sorry for the experience you had.
We'll do everything we can to resolve your issue right away, and we will be reaching out to you shortly.
The Hims & Hers Team
So far so good
So far so good. I still eat three small meals per day and healthy snacks. Not near as hungry as I used to be. Haven’t been able to take the full dose for the week I’m on. If I took the full dose I probably wouldn’t eat at all and I know that’s not good for my body. Over all my experience has been good and very easy to follow.
April 16, 2026
Unprompted review
Reply from hers
Hey Angela,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
Easy and User Friendly
Hers is easy to use and very user friendly. If I have any questions, I know where to go and can find answers or know where to ask. Getting into my routine has been simple and a part of my daily life. I would recommend hers for anyone who needs that extra push.
April 16, 2026
Unprompted review
Reply from hers
Hi Brittany,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
The Hims & Hers Team
I am still on the low dose and not…
I am still on the low dose and not noticing any change in my appetite yet. Im hoping after I up the dose ill start having a decrease in my appetite.
April 15, 2026
Unprompted review
Reply from hers
Hey Jessica,
Thanks so much for taking the time to share your experience with us. We greatly appreciate your feedback, and are here to help you in any way we can.
Additionally, the medical team would love to help you if you’d like to discuss your treatment further, you can do so within the secure messaging portal!
The Hims & Hers Team
I’m starting to see results
I’m starting to see results. I’m not as hungry all the time and my sugar cravings are way down 🥳
April 16, 2026
Unprompted review
Reply from hers
Hey Luanna,
Thanks so much for taking the time to share your experience with us! We greatly appreciate your feedback, and are here to help you in any way we can!
The Hims & Hers Team
quick responses
Your quick responses to any questions or concerns is terrific
April 11, 2026
Unprompted review
Reply from hers
Hi,
Thank you for taking the time to leave an excellent rating and to document your experience with us! If you or anyone you know needs help in the future, we’re always here to help!
The Hims & Hers Team
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