A month and a half goes by since their last reply and formula swiss as yet to refund me from a purchase i've made more than 4 months ago and that they were never able to deliver it! This company... See more
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Company delivers superb quality CBD products at an affordable price. I have had toll-problems with other companies delivering to Norway before, but Formula Swiss delivers on time, legally and quickly... See more
Company replied
Formula Swiss is the best natural product I have ever used. From the skin care to the drops; even my cats absolutely love it. My favourite is Cannabidiol in strawberry I sleep so well after it (usuall... See more
Company replied
The purity, taste and effects are unmatched! Tried several products over the past 4 years and nothing comes close to their quality! If only we could get 30-50 ml bottles would be amazing so they last... See more
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Company details
About Formula Swiss
Written by the company
We are a family-owned company located in the center of Switzerland.
Since 2013, we have produced organic health, cosmetics, and nutritional products of the highest quality with documented results to customers in more than 58 countries.
We produce, research, and develop hemp plants with a high yield of CBD and a full spectrum of natural cannabinoids indoor, outdoor, and greenhouses in Switzerland following organic principles, Good Manufacturing Practices (GMP), and ISO 22716-2007.
Our local shops:
https://formulaswiss.com - https://dk.formulaswiss.com - https://es.formulaswiss.com - https://de.formulaswiss.com - https://fr.formulaswiss.com - https://nl.formulaswiss.com - https://no.formulaswiss.com - https://at.formulaswiss.com - https://ch.formulaswiss.com -
https://se.formulaswiss.com - https://uk.formulaswiss.com - https://pt.formulaswiss.com - https://it.formulaswiss.com - https://cz.formulaswiss.com - https://pl.formulaswiss.com - https://ro.formulaswiss.com - https://fi.formulaswiss.com - https://bg.formulaswiss.com
Contact info
Chamerstrasse 176, 6300, Zug, Switzerland
- 041 539 11 22
- support@formulaswiss.com
- formulaswiss.com
4.4
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 week
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Good experience whit this CBD product.
Good experience whit this CBD product.
ISO certification and Good Manufacturing Product was a good start for me whit Formula Swiss. I use it for pain and a sleep disorder I have. For me this 30% Full Spectrum (Orange) is perfect. I recommend it to everyone who has pain and trouble whit falling in sleep. But start whit 1 drop and increase slowly. Regards Erik
July 13, 2023
Unprompted review
Reply from Formula Swiss
Hi Erik, thank you very much for your 5 star feedback! Fantastic to hear our oil is making a difference.
Good service!
Good service!
Responds quickly, fast transport, and trustworthy! I like them a lot and their products! Long time customer. Thank you Swiss Formula!
Sincerely
Olav
July 4, 2023
Unprompted review
Reply from Formula Swiss
Hi Olav, thank you so much for your wonderful review! Great to hear you like our service and products :)
Amazing service
Amazing service, quick delivery, great product. Whats not to like?
June 10, 2023
Unprompted review
Reply from Formula Swiss
Hi Løk, Thank you so much for your wonderful review! It's great to hear you like our products and service.
Cat being aggressive
I bought for my cat as he is stressed by my 9month kitten. He can’t tolerate her. Also I cannot groom him as he is very aggressive towards me. He has never been an affectionate cat but he is being very grumpy of late.
I’m afraid I haven’t used it yet so will happily give you a better review. My friend suggested I try it as she uses it often
May 21, 2023
Reply from Formula Swiss
Hi Margaret, thank you very much for taking the time to write us a 5-star review! We hope our oil will help you and your cat.
Good service, secure packaging.
Thanks to Formula Swiss for good service and secure packaging ensuring the product problemfree arrival.
May 17, 2023
Reply from Formula Swiss
Hi Marti, thank you very much for your 5-star review!
I didn't get my order at all
I didn't get my order at all
Very bad service
May 29, 2023
Unprompted review
Reply from Formula Swiss
Hello Kristine,
Thank you for your feedback. I checked immediately for you, your order was delivered a couple of days ago to the nearest UPS pickup point. UPS tried to deliver at your home address before that, but there was nobody home at the time. You can see the address of the pick up point when you use your tracking number. You received that number in an automatic email sent to the email address you used at the time you placed the order. Our support team (support@formulaswiss.com) is there for you should you need any further assistance.
Easy to order the products I want to…
Easy to order the products I want to buy, fast delivering.
May 7, 2023
Unprompted review
Reply from Formula Swiss
Hi Oddbjørg!
Thank you very much for your excellent review, we hope you will like our products.
Would recommend them 100%
I have been ordering products from Formula Swiss regularly. very quick delivery and the customer service is super good. I always get the help I need.
April 18, 2023
Unprompted review
Reply from Formula Swiss
Hi Frøydis,
Thank you very much for the fantastic review! Great to hear you like our products and customer support.
Very Good and Good service
March 20, 2023
Reply from Formula Swiss
Hello Elin, Thank you very much for your 5-star review!!
Great products
I would have been in daily pain if it weren’t for these CBD drops, due to arthritis. Instead I am totally pain free and have been for the 3 years I have been taking them. Couldn’t be happier.
April 10, 2023
Unprompted review
Reply from Formula Swiss
Hello Lillan, thank you so much for the wonderful review. Fantastic to hear our product is helping you!
I paid for CBD oil 1500Nok
I paid for CBD oil 1500Nok. But l get not good quality product.Pipette are clogged with cristal.On package l can't to find date best for?l clean pipette and when l tok oil for bottle l find cristal again.So l am not satisfied for this product
March 20, 2023
Reply from Formula Swiss
Hello Arvydas, thank you for taking the time to write us a review, we appreciate it. We are very sorry to read you are not satisfied with the CBD oil you received. First of all I would like to reassure you : crystallization happens when the potency and quality of the CBD is high. All our products are third-party tested before released on the market. You can find all test results on our website. We solely sell high quality CBD products. The best before date is found on the bottle itself and not on the package. If you had contacted our support team, they would have helped you further right away. One of our agents will get in touch with you to try and find a solution to your problem.
Reply from Formula Swiss
Hello Andrew, thank you very much ! Great to hear you like our product.
Reply from Formula Swiss
Hi Eyvind,
Thank you very much for your terrific feedback !
Great experience with this site
Great experience with this site, they do everything perfect!
March 23, 2023
Unprompted review
Reply from Formula Swiss
Hi Carmen,
Thank you very much for your 5-star review !
High quality products and service
The products are high quality, amd In my case, almost a lifesaver!
Customer service is beyond what you can expect. And it genuinly seems they focus and care about their customers 👍
March 14, 2023
Reply from Formula Swiss
Hi Stian, thank you so much for your wonderful review and yes, we really do care about our customers :) I will send your feedback to our customer service team.
works great :D
February 17, 2023
Unprompted review
Reply from Formula Swiss
Thank you for your 5-star review!!
Ok, good client service
Ok, client service is great.
Received one first bottle of oil, wrong dosage and the bottle was dripping, sent e-mail to client service, they promptly send me another bottle witch was great. Unfortunately I think you have a serious problem with the flasks, and they don't close properly and oil can skip out. Anyways, client service is definitely good, the oil quality still don't know.
February 1, 2023
Unprompted review
Reply from Formula Swiss
Thank you for your 5-star review !! Great to hear you like our customer service!
Formula swiss gets my highest praise!
I use their CBD cooling cream and the CBD deep relief - these two products are the only thing I've found to help my back pain since moving from the USA. Could not recommend them enough. My coworker who has cronic hip pain is now a firm believer in Formula Swiss and their cbd line.
January 14, 2023
Unprompted review
Reply from Formula Swiss
Hi Thoralf, Thank you so much for the fantastic review! It's always wonderful to hear our products make a difference.
Ones i hade very strange situation with…
Ones i hade very strange situation with oil15% full spectrum. I think I was overdose, I wake up at 4clock at night and I had very bad felling, like disconnect of energy at brain, and it was coming like waves every 10min up to 6hours. I was asking my friend to try Littlebit more and hi had exactly the same, just with the bad nightmares. Oil is very good but can't find info. What was that or someone can explain me it can be dangerus.
December 27, 2022
Unprompted review
Reply from Formula Swiss
Hi Daniel, thank you for taking the time to send us your feedback. When beginning CBD, it’s best to start with the smallest dose possible, especially if you have little or no experience with CBD. Everyone reacts differently to various supplements. As with any new product, it is important to become familiar with how your body responds to CBD before increasing the dose. Observe the effects and if necessary adjust the ratio or amount. It is recommended to start by taking a few small doses over the course of the day rather than a big dose.
Start with 3 drops per day, observe the effects and adapt the dosage if and when needed with 1 drop extra at the time. If you experience side effects, please lower the dosage and/or choose a lower concentration oil. CBD has no serious side effects however and you cannot overdose. Common slight side effects are a dry mouth and dizziness. Should you experience these, we advise to lower your dosage with 1 drop at a time. CBD is most often well-tolerated by all people, so all side effects are rather rare.
A product that helps
Hi,
this product is so good! I order it for my sun, every 6 weeks. His consentration in school is much better when He is using it. The delivery is fast and even if there is any problem, you get help from the customer Service so fast.
December 7, 2022
Unprompted review
Reply from Formula Swiss
Hi Monika, thank you so much for your wonderful feedback!!
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