Forth Plumbing Reviews 993

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 167 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and efficiency of the staff. Many appreciate the clear communication, quick response times, and the helpful, patient demeanor of the team. Reviewers also frequently mention the fair and reasonable pricing, along with the high quality of workmanship. However, some people were dissatisfied with the pricing for smaller jobs, finding it disproportionately high. Additionally, a few customers reported issues with customer service, describing agents as rude or unhelpful, and one reviewer noted an incomplete job.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the professionalism, efficiency, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Price

Clients share positive opinions on price, with many reviewers finding the costs reasonable and competitive... See more

Response time

Customers consistently note positive experiences with response times, praising the quick and effective... See more

Customer service

Consumers generally report positive experiences with customer service, highlighting helpful and patient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

First service today of the oil boiler/ full heating system installation last year. As always the service was excellent. Communication with Forth Plumbing is always good and Graham turned up as pla... See more

Rated 5 out of 5 stars

Our central heating and hot water stopped working in the middle of winter, rather inconvenient! I phoned Forth Plumbing and they arranged for a plumber to come the next day. Graham, the plumber, phone... See more

Rated 5 out of 5 stars

Very happy with our bathroom conversion by Forth Plumbing. Replaced bath with walk in shower and upgraded basin with a modern vanity unit and basin for extra storage. Hugh was excellent at the de... See more

Rated 5 out of 5 stars

Excellent plumbers. They did a great job of installing my new oil boiler and new radiators. Can't fault anything they did - even the plastering over of old pipework holes in the walls and ceiling.


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Boiler and Heating Service

Information provided by various external sources

Bathroom refurbishments, including Wet room & mobility adaptation specialist. Worcerster Accredited Installer for boilers with finance payment options available. Boiler service, maintenance & repair. General plumbing repairs & maintenance


Contact info

4.8

Excellent

TrustScore 5 out of 5

993 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Oil boiler serviced yesterday .always…

Oil boiler serviced yesterday .always expertly carried out by Grahame who is such a pleasant guy.It is wonderful having the same person doing any work on our boiler thank u so much and so efficently.best wishes john and christine

May 19, 2026
Rated 5 out of 5 stars

Forth Plumbing, Stirling

Excellent plumbers. They did a great job of installing my new oil boiler and new radiators. Can't fault anything they did - even the plastering over of old pipework holes in the walls and ceiling.

May 19, 2026
Rated 5 out of 5 stars

First service today of the oil boiler/…

First service today of the oil boiler/ full heating system installation last year.
As always the service was excellent.
Communication with Forth Plumbing is always good and Graham turned up as planned, done the job and left no mess.
I sometimes struggle with communication and they are really helpful and patient.
Best plumber I have ever used and I wouldn’t go anywhere else.

May 25, 2026
Unprompted review
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Rated 1 out of 5 stars

Extortionate prices to tighten a tighten a U-bene

Extortionate prices to tighten a u-bend under the sink which took less that 5 minutes £94 pounds. The job was done on 11th March and I only received the emailed invoice last week. Customer agent rude and arrogant I immediately sent am email without prejudice complaining about price etc and told them I am happy to pay VAT (as thats sll the agent went on about) but could the revise their "charge out rate" for such a tiny job which i would have done myself had i been able they haven't even had the decency to respond to my email

March 11, 2026
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Reply from Forth Plumbing

Hi Margaret, thanks for taking the time to leave a review.
Unfortunately we have not received your email so if you could get back in touch so we can respond directly that would be great.
As regards to your pricing query, our call out rate was invoiced to you as our standard call out fee, which is competitive locally.
We also attended to your issue as an emergency within a few hours of your call, a service normally reserved for our Care Plan customers.
I can only apologise for the time taken to send your invoice.

Rated 5 out of 5 stars

Excellent Service from Forth Plumbing

Our central heating and hot water stopped working in the middle of winter, rather inconvenient! I phoned Forth Plumbing and they arranged for a plumber to come the next day. Graham, the plumber, phoned me before he came and we ascertained that the problem was the circulation pump. I sent Graham a photo of the pump and he brought out a spare pump which he fitted very quickly with no mess. Very happy customers

March 26, 2026
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