Forth Plumbing Reviews 

1,008
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 171 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising their excellent service and professional staff. Customers highlight the team's helpfulness, patience, and positive attitude, making interactions pleasant and efficient. Many appreciate the clear communication, fair pricing, and the prompt response times for appointments and inquiries. The work carried out is frequently described as professional, tidy, and completed within expected timeframes, often exceeding expectations. However, some people mentioned an instance of an incomplete job, while others found the pricing for a minor task to be very high and customer service unhelpful.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising its promptness, efficiency, and... See more

Staff

People report positive experiences with staff, consistently praising their professionalism, helpfulness, and... See more

Price

Clients share positive opinions on price, with many reviewers finding the costs reasonable and competitive... See more

Response time

Reviewers mention positive feedback about response times, with many customers praising the prompt and... See more

Customer service

Customers had positive experiences with customer service, often finding agents helpful and patient,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very happy with our bathroom conversion by Forth Plumbing. Replaced bath with walk in shower and upgraded basin with a modern vanity unit and basin for extra storage. Hugh was excellent at the de... See more

Rated 5 out of 5 stars

First service today of the oil boiler/ full heating system installation last year. As always the service was excellent. Communication with Forth Plumbing is always good and Graham turned up as pla... See more

Rated 5 out of 5 stars

Our central heating and hot water stopped working in the middle of winter, rather inconvenient! I phoned Forth Plumbing and they arranged for a plumber to come the next day. Graham, the plumber, phone... See more

Rated 5 out of 5 stars

Engineer turned up on time explained who he was and that he was here to service the boiler as agreed. Explained the whole process from start to finish gave a running commentary completed the service l... See more


Company details

  1. Plumber
  2. Bathroom Remodeler
  3. Boiler and Heating Service

Information provided by various external sources

Bathroom refurbishments, including Wet room & mobility adaptation specialist. Worcerster Accredited Installer for boilers with finance payment options available. Boiler service, maintenance & repair. General plumbing repairs & maintenance


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,008)

164 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Oil boiler serviced yesterday .always…

Oil boiler serviced yesterday .always expertly carried out by Grahame who is such a pleasant guy.It is wonderful having the same person doing any work on our boiler thank u so much and so efficently.best wishes john and christine

May 19, 2026
Advertisement
Rated 5 out of 5 stars

Forth Plumbing, Stirling

Excellent plumbers. They did a great job of installing my new oil boiler and new radiators. Can't fault anything they did - even the plastering over of old pipework holes in the walls and ceiling.

May 19, 2026
Rated 5 out of 5 stars

First service today of the oil boiler/…

First service today of the oil boiler/ full heating system installation last year.
As always the service was excellent.
Communication with Forth Plumbing is always good and Graham turned up as planned, done the job and left no mess.
I sometimes struggle with communication and they are really helpful and patient.
Best plumber I have ever used and I wouldn’t go anywhere else.

May 25, 2026
Unprompted review
Advertisement
Rated 1 out of 5 stars

Extortionate prices to tighten a tighten a U-bene

Extortionate prices to tighten a u-bend under the sink which took less that 5 minutes £94 pounds. The job was done on 11th March and I only received the emailed invoice last week. Customer agent rude and arrogant I immediately sent am email without prejudice complaining about price etc and told them I am happy to pay VAT (as thats sll the agent went on about) but could the revise their "charge out rate" for such a tiny job which i would have done myself had i been able they haven't even had the decency to respond to my email

March 11, 2026
Forth Plumbing logo

Reply from Forth Plumbing

Hi Margaret, thanks for taking the time to leave a review.
Unfortunately we have not received your email so if you could get back in touch so we can respond directly that would be great.
As regards to your pricing query, our call out rate was invoiced to you as our standard call out fee, which is competitive locally.
We also attended to your issue as an emergency within a few hours of your call, a service normally reserved for our Care Plan customers.
I can only apologise for the time taken to send your invoice.

Rated 5 out of 5 stars

Excellent Service from Forth Plumbing

Our central heating and hot water stopped working in the middle of winter, rather inconvenient! I phoned Forth Plumbing and they arranged for a plumber to come the next day. Graham, the plumber, phoned me before he came and we ascertained that the problem was the circulation pump. I sent Graham a photo of the pump and he brought out a spare pump which he fitted very quickly with no mess. Very happy customers

March 26, 2026
Advertisement
Rated 5 out of 5 stars

Boiler service

Received my reminder about boiler service. appointment made, kept and all done with no issues. I always have confidence that Forth will provide a reliable, value for money service

April 15, 2026
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look