Your customer service is excellent
Your customer service is excellent, and the way you treat us as customers is very professional and kind. I hope you always continue in the same way. I wish you all the best and continued success
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Fortum er et ledende energiselskap som utvikler og tilbyr energiløsninger for et mer bærekraftig samfunn.
Norway
Your customer service is excellent, and the way you treat us as customers is very professional and kind. I hope you always continue in the same way. I wish you all the best and continued success
Can really recommend fortum energi, ain't expensive at all
Totally ineffective and unable to perform a simple task. I regret choosing Forum and will look for other companies.
Not a good, honest company.
Great customer service. Honest cost information upfront. Nok 49 pr month for services on app and my profile made me choose another competitor due to 0 NOK in monthtly fee. Not to interested i personalized app services
I have reserved against salescall, and still they call me every day. I have askes them three times stop calling, but wont respect me.
Admits problems with their website for several months , but not willing to compensate with any means whatsoever.
Because I have tried Kundeservice’s and I say to many friends that fartum is good and helpful
The agent was kind, patient and took rthe time to explain everything to me, even with the language barrier.
It was nice talking the person from Fortum very helpful very service oriented. I will give her a 10 point of 10.
They where easy to talk to, and onest about things they didn't Know. And like some others they where not trying to push som deal down your neck.
Er seriously, good customer service,for me important to be able to physically talk to one person and not a robot.I also believe that it's a stable El company compared to many of the different operaters
Easy to contact and so fare good service.
Trusty and polite and serviceminded as a company.
Monthly fees introduced without warning. Choose another vendor!
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