Fortuneflavours Reviews 

981
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 258 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the extensive range and high quality of products, often highlighting their effectiveness for various conditions and overall pleasant experience. Many people also commend the fantastic service and rapid, trackable delivery, noting the ease of ordering and the good value received. However, some customers also noted issues with their orders, including receiving incomplete shipments or products that did not match descriptions or photos. A few other people also felt that their inquiries about orders went unanswered, leading to frustration. Additionally, some reviewers expressed concerns about the company's practices.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the excellent taste, smell,... See more

Quality

Users describe positive interactions with quality, with many reviewers consistently praising the excellent... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the rapid and... See more

Service

Reviewers mention positive feedback about service, consistently praising its brilliance, efficiency, and... See more

Order

Consumers find order experiences to be ambiguous, with many reporting significant issues such as delayed or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Range of Products. For anyone looking for some quality CBD products, then i definitely recommend this company - I'm experienced enough to know good CBD products when i see them. A gre... See more

Rated 5 out of 5 stars

Fantastic Service Overall. (Sorry I'm a bit late leaving this review). It's a 5 star review from me for FortuneFlavours. Great range of cbd products , prices are fair. I definitely recommen... See more

Rated 5 out of 5 stars

*Edit* After a brief explanation of why I had been waiting for so long for a reply, Antonio went above and beyond to rectify the issue and even offered me 50% off my next order and as well as se... See more

Rated 5 out of 5 stars

I have ordered twice from this company and both times they have arrived 2-3 days later by trackable Royal Mail which I found outstanding. The products I ordered were exactly as described and good v... See more


Company details

  1. Health Food Store

Written by the company

Specialising in the highest quality CBD products in the UK, we offer the fastest tracked delivery of any company on the market and the best customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

981 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(981)

226 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 5 out of 5 stars

Amazing flavours 👌

Amazing flavours, even the on sale flowers are good compared to some other places out there that are cheap. Very potent smells. Thanks again to the team at fortune flavours

January 26, 2026
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Reply from Fortuneflavours

Shaun, we’re so happy you liked it! Thank you so much for your feedback and 5★ review 💚

Rated 5 out of 5 stars

Nice product

Nice product! Delivered on time

December 12, 2025
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Reply from Fortuneflavours

Thank you so much for your feedback & 5★ review Belle💚

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Rated 4 out of 5 stars

Decent strains enjoyed the strawberry…

Decent strains enjoyed the strawberry haze the most and the Rolex helped me sleep however the mylars bags they came in were plain silver not what is advertised on the website. I know it doesn't affect the product however it was kind of sad to see I wasn't able to promote it on my canna insta page because the bags did not look appealing

January 15, 2026
Rated 5 out of 5 stars

Quick delivery!

Quick delivery, consistent product

January 21, 2026
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Reply from Fortuneflavours

Thank you so much for your feedback & 5★ review Alexander 💚

Rated 1 out of 5 stars

no item or refund. bad communication!

it’s been almost a month since I made my order and then didn’t receive it for a week. I then had to reach out to the company to ask where it was and only then did they tell me that my items were out of stock - I had ordered two different strains and they only sent me one with some extra of that one (sent without asking first whether this was adequate compensation) , so they still failed to deliver on one of my two originally ordered products. I flagged this to them and then had to chase *again*. they assured me that strain was now back in stock and they would be sending it to me. It’s been nearly 2 weeks since last correspondence and I still don’t have my item or a refund. Awful customer service. needs a lot of prompting and they use the excuse of being a family-run business, but in all honesty that is of no relevance when it comes to customer service and consumer law.

January 4, 2026
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Reply from Fortuneflavours

Hi there Em,

I hope you're well!

We have emailed you 4 times in the past weeks and have not received any response. Please ensure that you check your inbox or spam folder, as otherwise you may think we are not communicating with you, and this would explain the perceived lack of correspondence. When you get a moment, please reply to our emails.

To summarise what happened here, you were sent over 20g of flower for free, and you received a full refund on your order. I think most people would be sufficiently happy with this compensation for the delay you experienced, given that your original order was for only 7g.

When you get some time, please check your spam inbox to see all of the emails we sent you. If you have any other questions, feel free to message us at any point!

:)

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Rated 5 out of 5 stars

Really strong cali buds

Really strong cali buds

January 25, 2026
Unprompted review
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Reply from Fortuneflavours

Thank you so much Rick, for your feedback & 5* review 💚

Rated 5 out of 5 stars

Very good A *********

January 23, 2026
Unprompted review
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Reply from Fortuneflavours

We are very happy that you liked it, thank you so much for your feedback & 5* review 💚

Rated 3 out of 5 stars

Fortune flavours

From the name of the company and price i paid i was expecting something that was tasty very disappointed with the product I recieved

January 16, 2026
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Rated 5 out of 5 stars

Highly recommend

Really good quality, smells amazing, lovely buds, tried 4 different strains and I'm happy with them all. I was buying from my previous supplier for a while but the quality went down hill so I will be buying from fortune flavours from now on. Very pleased.

January 12, 2026
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Reply from Fortuneflavours

We’re so happy you liked it! Thank you so much for your feedback and 5★ review Bee 💚

Rated 5 out of 5 stars

Quick service and quality cbd

It always arrives on time and it’s also top tier cbd

January 13, 2026
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Reply from Fortuneflavours

Thank you so much for your feedback & 5★ review 💚

Rated 5 out of 5 stars

Happy chappy!!

Good product good prices and quick delivery!!

December 27, 2025
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Reply from Fortuneflavours

Scott, we’re so happy you liked it! Thank you so much for your feedback and 5★ review 💚

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