Forward Builders are brilliant on prices and special offers. Free delivery is such a good perk. Ordering on line is so easy and delivery in a few days. Delivery drivers are so helpful. I have reco... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast delivery.friendly delivery guy who placed bags of stones in place.took them through back of property to the front garden excellent service.will be buying again from forward builders
Company replied
Ordered on the easy to use website Free delivery and came next day Fantastic service Second time using and will definitely be using again, highly recommended Driver was very polite and help... See more
Company replied
Excellent delivery service and supplies from this company, very nice driver Steven called me to double check all details. He delivered them perfectly over my fence into my back garden. Very happy lady... See more
Company replied
Company details
- Building Materials Store
- also in
- Aggregate Supplier
- Building Materials Market
- Building Materials Supplier
- Do-it-Yourself Shop
- Landscaping Supply Store
Written by the company
Established in 1987, Forward Builders’ Supplies is one of the largest independent builders’ merchants in the North West, supplying high-quality materials to the civil engineering, building and landscaping industries. Based in Cheshire, we support trade professionals, contractors and retail customers across the UK with personalised service and reliable delivery. We are well known for our expertise in heavy side civils and underground drainage, supplying everything from kerbs, pipes, manholes and attenuation systems to surface water management, linear channel drains, geotextiles and concrete formwork products. We also stock a broad range of everyday groundwork essentials to help keep projects moving, whether you’re working on new builds, utilities, infrastructure repairs or site preparation. Alongside this, we offer a comprehensive range of hard landscaping materials, like paving slabs, decorative gravels, planting and growing products, fencing, and more! This makes us a true one-stop shop for outdoor projects of all sizes, from start to finish. From the first enquiry to support after delivery, we aim to make ordering straightforward, with clear advice, practical product guidance and support in choosing the right materials for the job. We offer nationwide delivery to home addresses and construction sites. Locally, we operate a mixed fleet of vehicles from 7.5 tonne to 26 tonne, with delivery options designed to suit different site access and unloading requirements. For orders across the UK, we also use parcel couriers and pallet line networks to help customers receive materials efficiently and safely. Customer service is central to our business. Our experienced sales team combines practical product knowledge with straightforward advice, competitive pricing and dependable lead times. This commitment to high standards has been embedded throughout the company for decades and is reflected in the positive feedback we receive from customers nationwide.
Contact info
Forward Builders' Supplies Ltd, CH65 4EQ, Ellesmere Port, United Kingdom
- 01513571035
- hello@forwardbs.co.uk
- www.forwardbs.co.uk
4.8
Excellent
162 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Not helpful to disabled people their…
Not helpful to disabled people their customers service are shocking and if disabled apparently according to the desk you should have contractors
October 15, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
We are disappointed to hear this, and would like to provide some additional context regarding this delivery.
For safety reasons, our standard policy is kerbside delivery, which is highlighted prior to delivery. While our drivers often assist above and beyond this where they can, this is at their discretion and dependent on their assessment of site conditions, accessibility and health & safety considerations for both our driver and the customer.
In this instance, our driver was unable to carry the materials to the requested location in the back garden area of the property. An alternative solution was offered, and while we appreciate this may not have met your expectations, we would never refuse assistance to any of our customers.
We take both customer service and accessibility seriously and would never treat a customer differently based on their personal circumstances. In this case, the issue related solely to the practical and safety considerations of moving materials beyond our standard kerbside delivery service.
If you would like to discuss the matter further, please contact us directly.
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I search many companies on the website…
I search many companies on the website and these were by far the best.
Simple to order, customer friendly and very helpful and at the best price without being charged massive delivery fee.
I would very much recommend 👍
November 6, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for taking your time to leave this lovely 5-star review Martin! It's great to hear that you found our website the best, and that our team were friendly and helpful.
Thanks for your recommendation, and we hope to help you again in the future 😊
Black Stones for Garden
Black Stones for Garden arrived with in 2 days of order. No problems.
October 28, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for this positive feedback Ray! It's great to hear your delivery arrived quickly and with no problems.
Thank you for choosing Forward, and we hope to help again in the future 😊
Great product and service
Plum slate is a great product at a good price will definitely buy more in the future. Delivery service was excellent.
October 22, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for this 5-star reviw Anthony! It's lovely to hear that you found our Plum Slate a great poduct at a good price – and that you were happy with our delivery service. Thank you for choosing us, and we look forward to helping again in the future ⭐
Hi I've used this company a few times…
Hi I've used this company a few times now and not had any problems with them they are reliable and give a great service always arrive on the day they say and on time so thank you for your service..0
October 5, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for your continued support Arthur! It's great to hear you've used us a few times and have always found the service reliable.
We know how important it is for deliveries to arrive when promised, so we're pleased we've been able to do that consistently for you.
Thanks again for choosing Forward, and we look forward to helping you with your next project 😊
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I’ve purchased from Forward a number of…
I’ve purchased from Forward a number of times in the past few weeks and I must say that each time I have been there every member of staff has been very helpful and knowledgeable, nothing is too much trouble, I would definitely recommend them to anyone, I am doing a complete garden renovation at the moment and they advised me on what supplies I needed for the project,they fitted us in for early delivery at short notice, thanks guys, I will be back again
October 13, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for leaving such a lovely review Keith! It's fantastic to hear that every visit has been a positive experience.
Thanks for your recommendation and continued support. Best of luck with the rest of the project, and we look forward to seeing you again soon 😊
Great place to get your white cobbles
Great place to get your white cobbles, the delivery was great and the driver followed my instructions on the invoice, he put them against the back fence as per instructions most appreciated thank you very much
September 1, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for your review! We're pleased to hear you were happy with your white cobbles and that the delivery went smoothly.
It's great to know the driver followed your delivery instructions and placed everything exactly where you needed it. Thank you for choosing Forward, and we hope to help again in the future 😊
Fast delivery.friendly delivery guy who…
Fast delivery.friendly delivery guy who placed bags of stones in place.took them through back of property to the front garden excellent service.will be buying again from forward builders
August 12, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for the 5-star review, and kind feedback! We will be sure to pass this on to our driver, and we're so glad to hear you will be returning ⭐
Great company with very good delivery…
Great company with very good delivery .and good priced products .
Would highly recommend
August 5, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for the recommendation Mr Balfour! We're pleased to hear you were happy with our prices and delivery service.
We work hard to offer good value without compromising on service, so it's great to know we got that right for you. Thanks for choosing Forward, and we hope to help again in the future ⭐
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Amazing prices and plenty of options
Amazing prices and plenty of options. Purchased gravel stones and got 5 bags for the price of 4… Website easy to use for guests and delivery was quick. Only slight negative was lack of communication/email after the order to say when it would be delivered. But apart from that excellent service.
July 23, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for taking the time to leave us a review Paul. It's great to hear you found value with our 5-for-4 offer and that you found the website easy to use when placing your order.
We're pleased your gravel arrived quickly, and we appreciate your feedback regarding delivery updates. We know how important it is to know when to expect an order, so we'll take those comments on board as we continue to improve our service.
Thanks again for choosing Forward, and we hope to help with your next project soon 😊
Brilliant prices and a free delivery
Brilliant prices and a free delivery. Lovely man on the delivery wagon. Will be using again. Only criticism, they never emailed on the day of delivery. Luckily I was in.
July 27, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for this 5-star review Ian! We're really pleased to hear you were happy with our prices, free delivery and the service from our driver. We'll be sure to pass your kind words on.
Thank you as well for highlighting the delivery email. That isn't the experience we want our customers to have, and we'll take your feedback on board. We're glad you were in to receive the delivery, and we look forward to helping you again in the future 😊
I wouldn't order from anywhere else
I wouldn't order from anywhere else. Good prices, quality and delivery service.
July 19, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for such a great review Wendy! Hearing that you wouldn't order from anywhere else really means a lot to us.
We're pleased you've consistently found a combination of good prices, quality products and reliable delivery service. Thank you for your continued support, and we look forward to helping you again soon 😊
I can never fault this company for what…
I can never fault this company for what I need and the delivery fellas are also great too
July 14, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for your continued support Adam! It's great to hear we've been able to consistently provide what you need, and we're especially pleased our delivery team continue to leave a positive impression
Feedback like this means a lot to the whole team. Thanks for choosing Forward, and we look forward to helping you again soon 😊
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Absolutely great service
Absolutely great service! Good quality products, fair price and very quick delivery! Will be ordering from them again.
July 10, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for the great feedback! It's brilliant to hear you were happy with the quality of the products, the value for money and the speed of delivery
Knowing you would choose to order from us again is the best compliment we could ask for. We look forward to helping with your next project ⭐
Good quality materials delivered on…
Good quality materials delivered on time at a very reasonable price would definitely use again.
July 7, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for taking the time to leave a review Michael. It's great to hear you were happy with the quality of the materials and that everything arrived on time.
We work hard to offer good value alongside reliable delivery, so it's rewarding to know we got that right. We appreciate your support and look forward to helping again in the future 😊
We’ve used Forward before and always…
We’ve used Forward before and always found what we need at responsibly priced goods
June 27, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for coming back to us and for your continued support Lesley! We're pleased to hear you've been able to find what you need each time and that you've found our prices fair and competitive
We appreciate you choosing Forward and look forward to helping with your next project ⭐
Never heard of this firm before
Never heard of this firm before.
Simple ordering and quick email.
Sent another email for delivery and my items arrived within a couple of hours.
Delivery driver polite and friendly.
Will definitely recommend and I will use this firm again.
Five star review
June 18, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for giving us a try and taking the time to leave a review Nicola! It's amazing to hear the ordering process was straightforward and that we could get your delivery to you so quickly after your request
We're especially pleased to hear our driver was polite and friendly – we'll be sure to pass that feedback on. Thank you for the recommendation, and we look forward to helping you again in the future 😊
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Forward Builders are brilliant on products and prices.…
Forward Builders are brilliant on prices and special offers. Free delivery is such a good perk. Ordering on line is so easy and delivery in a few days. Delivery drivers are so helpful. I have recommended Forward Builders to family and friends. I would highly recommend to other customers too.
June 12, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for such a lovely review Sylvia! It's great to hear you've had a positive experience with us, from our prices and special offers through to the delivery service.
Recommending us to family and friends is one of the biggest compliments we can receive, so thank you for your support. We really appreciate it ⭐
competitive pricing
competitive pricing - easy ordering process - prompt delivery service
June 1, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
Thank you for taking the time to leave a great review Mike! It's great to hear you found our prices competitive and the ordering process straightforward 😊
Absolutely outstanding company
Absolutely outstanding company. Order placed on the Tuesday delivered on the Wednesday. Considerably placed on the driveway. Would highly recommend.
June 9, 2026
Unprompted review
Reply from Forward Builders' Supplies Ltd
What lovely feedback to receive, thank you David! We know getting materials on site quickly can make all the difference to a project, so it's great to hear we delivered on both speed and service. Thanks for the recommendation, and we hope to help you again soon ⭐
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